Will definitely be coming back to the Hampton Inn! All of the staff were friendly and helpful, our room was very clean and the bed and pillows were super comfy! Extra big shout out to Jackie, you made our morning with your help at breakfast. You were so sweet and got our day off on the right foot! Thank you so much , Jack attack!!! read more

I'll start this by saying that I rarely ever write a negative review because I always try to see the best in businesses and give people grace. However this was the first time my man and I have ever checked into a hotel and lasted less than 3 hours before determining it would be better to drive an hour back to our home after a concert than stay here. Upon arriving we noticed an unpleasant smell... and were like hmm maybe it was just in the hobby and halls... I will say it was better in the room but still a weird smell. Then we tried to check out the pool. It was visibly really dirty and the spa was literally yellow water so that was a no go. I had put my foot in the water of the pool so I felt like I needed to shower. The water pressure was sooo bad. Then no more than 15 minutes later the power went out for at least 10 minutes, flicked back on, then went back off. At this point it felt like a sign to leave so we checked out. I really don't expect the hotel to remedy this situation I just chalked it up to a $192 loss. If there are other options, I'd prioritize staying at one of them. I will say the room itself appeared clean. So if that's the bar, you're good to go. read more

For the noise because the walls are thin, it would have been a 3 but the breakfast was good so that bumped it to a 4. There was a large younger group staying there and so lots of excited talking and knocking between rooms. The bed was comfortable and the pillows and blankets were soft and clean. The lobby is so cute with lots of seating. They also had a flat screen tv on with the Food Network on. It felt cozy and comfortable. They also have a coffee and hot tea station available. They had both caffeinated and decaf, and also hot water. Next to that they had a selection of teas, honey packets, and hot cocoa pouches. There was also a bowl of crisp red apples out in the lobby seating area. read more

I want to take a quick moment to say that the ENTIRE HOTEL STAFF from the front desk to the service crew was absolutely fantastic perfect customer service was provided to me. I was in town for my Birthday 11-21 your staff made it very special! I recommend this property to anyone! This will be my go to hotel anytime that I visit Pittsburg California again! My heart was so grateful. Tareem Gibbs read more

Hampton Inn & Suites Pittsburg - Hotels Near Me - Pittsburg, California

I booked a room for part of my vacation. A handicap room. The bed is so soft and low i can't get off it. So I was miserable sitting on the couch which is a bit higher to get off. And after driving 7 hours I so wanted to sleep good after that. And I didn't. I told the lady that I can't go through that tonight and she just said we'll see what we can do. Everyone has been really nice and they put me in a different room with a higher bed. So thank you so much. This place is clean and kept nice. You need more walk in showers in the regular rooms. Most travelers are not going to take a bath. Another suggestion with handicap rooms if they were closer to the entrance and not at the end of the hall. Very end. Thank you again for helping me have a better night. Everyone has been nice and helpful. read more

The two stars are for our room being clean. We booked this hotel to spend time with our family in the pool. That was a terrible idea the pool was extremely cold and the seating area by the pool was pretty disgusting and filled with little bugs on it there was absolutely no towels available. We had to go ask for towels and the person at the front desk said they didn't have towels and only gave five towels. We booked two rooms. read more

This place gets the job done! Not spectacular but does have breakfast which is nasty after awhile but that's standard for most lower star hotels. Expect to see a lot of construction workers who stay during their nearhy job details. But this is one of the better hotels in the area read more

The room was pretty good, beds are comfortable and clean. Air conditioning and heater that worked great. They had a great breakfast in the morning with eggs, sausage, potatoes, waffles, oatmeal, and other options. But I would say the best Park by far was the service. The weekend we stayed the customer service agent was Josh. And he was amazing! We were there for a family event and had a few relatives staying at the same hotel. He made sure that we were all in the rooms right near each other and anytime we walked by. He remembered who we were and asked if you needed anything. I just wanna highlight his service as it's rare to come by in this day and age. You are wonderful and I hope to see you on the next trip! Thank you again for the hospitality read more

ZERO RATING!!!!! Hotel is in a very rough area (heard gunshots the first night we were here). Had an issue with my key and no one was at the hotel. We called the place 9 times with no answer. Ended up calling the police after 30 minites. Manager door was open with keys and walkie talkie on desk. Person came but was not professional and could not handle the situation at hand. There were other people waiting to get checked in with NO ONE THERE! read more

Not prepare, had to wait over half an hour to get a room the was scheduled mon before.

Stayed here last week and the front desk was really friendly and accommodating! The hotel we were in was very clean and comfortable. Breakfast was yummy and they had good options . Looking forward to having my guests stay here . read more

Just stayed there this past weekend,and this place does not change its sheets...My fitted sheet had a reddish/Brown stain on it...Called front desk,they sent someone up to change it...I requested to speak with the manger,I think they said her name was Esmeralda (or something close) ...And she never seemed to show up the next day...Clerk I spoke to on Monday said she would pass my information on to her and transfer me to her voicemail all no no avail...And it funny when you call Hampton inn cooperate line there jingle says something about fresh sheets and great service...Guess not this location... read more

I have been here a few times with no issue. Tonight the guest service was very rude and disrespectful. I rented a room for my sister. She then said she couldn't find the room and that is was rented in my name. During the process, she kept being rude and disrespectful. She first said the deposit was $75, then changed to $200 saying the forgot it was the weekend. How do you forget it's the weekend? We've never had to pay $200 for a deposit. Instead of her trying to be sympathetic to what we were saying, she just kept advising we could call the manager in the morning. I'll probably not return to the location, as I like to rent places where the guest service is nice and courteous. She also kept saying she had the right to refuse service. That is very rude to say to a customer. read more

Absolute trash. This property is very outdated and needs a major remodel. The rooms are small, dark and the bed just looks dirty and not very comfortable. It's in a very shady area of the city and there are random people hanging out in the parking. I had booked my stay for 11 days but checked out after a few days because it just didn't meet my standards, even for a budget friendly hotel. I called to ask a question about my bill and the property manager kept interrupting me and not letting me talk. Would not recommend this property. There are much better options nearby read more

Very poor customer service and hidden fees. Very rude and racist staff members. The room floor was dirty (has not been vacuum) and old cups and silverware on the floor. The room was not cleaned prior to me checking in. Is it possible to give negative stars? I don't recommend this facility nor will I ever stay here again. read more

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Stayed here in 2023 for a Father's Day weekend. Was able to check in early, and the staff was very friendly. Our room was very clean and beds very comfortable but will not substitute for my bed at home. Parking was adequate, and the hotel was close to the freeway. Great continental breakfast and very clean environment. Semper Fi....... read more

$250 was taken out of my account 9 days after check out Beware with your bank card Called to get my funds returned and was given the run around read more

Nice location off highway four. The price is spectacular and you can use your Hilton points towards a discounted rate. The rooms are standard size but I found trash under the tv during check in. I had some trouble working the heater and the staff (young black man) seemed agitated and was very short. The pool is open but you have a one hour time slot and you get it all to yourself! Small to go breakfast included, bagels, yogurt, fruit, and juice. read more

Amazing, it was nice & quiet. Would stay here again.I can't think of anything more.oh yea we stayed here because my , one of my faves pasted away & we all ended up staying at the same hotel. It was great to look out the window & see family in the parking lot. read more

This hotel has to be the worst in customer service, I am ashamed to be a Hilton Member , in town for work, I called this hotel in hopes of talking to the sales dept about reserving 8 rooms for 3 months, was told that I needed to e mail them that that department wasn't actually located on the hotel property 2 e mails go unanswered so today I call again asking to speak with hotel mgr, I explain how I have sent e mails. Etc Heidi assures me I will get a call back.. meanwhile I contact another hotel chain and have decided to spend close to 75 thousand with them ( yes 75k 8 rooms for 90 days) Thanks Hampton of Pittsburg for your great customer service read more

Pros: The people working there were nice I enjoyed breakfast I liked the swivel TV I appreciated the refrigerator and microwave. The kids enjoyed the bath tub The husband enjoyed the nearby Starbucks Cons: The bathroom smelled like cigarette smoke they ran out of pillows I would revisit this location, but I would definitely request to switch rooms if it smelled like that again. It was awful! read more

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I have never been treated so poorly. I stayed at this Hotel on June 17th 2023 and I checked in around midnight. The employee at the front desk was rude and discourteous. I felt discriminated against, disrespected and humiliated. First of all she said that the deposit was 75 then she changed her mind and said 200. Then she keep repeating herself saying things like "if you have a problem with the deposit call the manager". she said she had the right to refuse service. At one point I asked what have done and she could not answer that question. I will never refer this location to any of my friends and family. I have stayed at this location several times and have never experienced this type of treatment. Thank you, Sindy read more

The only reason for the extra Star is their team. Hilton should be embarrassed to have an outdated place as such. Our room was old feeling and had a foul smell inside which unfortunately was also present in the hallway. They did their best to mask over the scent via commercial grade air fresheners but made it worse. It's like trying to mask body odor with cologne. The pull out sofa was scary. We covered it entirely with extra sheets before having our kids sleep in it. The area is a little shady too but not very many options in that area unfortunately. Hilton should seriously consider investing into this location as we found it to be extremely necessary. Don't just make it look good from the lobby, it's what's inside (hallways and especially the ROOMS) that counts. We will not be returning. read more

Well it was good I stayed here as. Good customer for 3 months everyone was so kind the last day we were leaving became a true nightmare they wouldn't do a late check out typically I have always had 3 o clock as the last check out but NOOoooo not for me doesn't matter how much I poured I to this hotel from this last day and how I was treated with zero kindness I will never recommend this place NEVER read more

We are here right now! And we found bed bugs!! I just left the front desk and spoke to Es (abbreviation) who proceeded to tell me she can give me a discount -__- I asked her if this has been an issue and she said, "not bed bugs, roaches". There were witnesses!! Even a lady from the public defenders office asking questions about a separate lawsuit against them. This is ridiculous! A discount? She said there is nothing else she can do. DO NOT STAY HERE. DISGUSTING. Then she told me she shouldn't have to me that but was just being honest...just nasty. See attached photos! read more

Hampton Inn & Suites Pittsburg - Hotels Near Me - Pittsburg, California

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If I could give 0 stars I would in a heartbeat. The staff are racist and laughing at the sketchy people coming in an out. They would not accommodate me for a late checkout or early check in. I complain and ask for corporates # and they give me a fake number!!! What is going on with this place , staff and association?? Truly disappointed in this place. Esmeralda is a very distasteful supervisor and will look you dead in your eyes and deny you any assistance to make your stay easier. Jarring experience to say the least! read more

Hampton Inn & Suites Pittsburg - The corporate # that doesn't work - Hotels Near Me - Pittsburg, California

We stayed for 4 nights. All of the employees were extremely friendly and welcoming. The breakfast attendant made you feel like you had been coming there for years. Nice selection of items that changed daily. Felt very safe. Only complaint were the beds. Way too soft, woke up each morning with a stiff back. Would recommend anyway just because of the staff read more

Even though early check in wasn't allowed, all the staff was very helpful, welcoming and courteous when I wasn't so Nice due to being upset at late check in. The beds were comfy, room AC worked perfectly. Really clean. Only issue was the bathroom sink, draining was pretty slow, shower worked well though. My mom and I went to check if breakfast was served - but due to Covid restrictions they weren't. They did however offer thoughtful breakfast bags. If I'm the area again would stay here. read more

It is NOT a "strictly no smoking" hotel. Guests with health issues rely on the Hilton's statements that Hampton Inn and Suites has a STRICT no smoking policy. Some smoking guests use incense, candles and various other products to cover up the secondhand smoke but more fumes and chemicals are released into the air and other guests' rooms. People with upper respiratory complications will not do well here. STAY AWAY! Too bad, it's a nice hotel with helpful staff. read more

I strongly recommend a different hotel. The staff here are so rude and the maids are thieves. I recently stayed here for 1 night (August 29th to the 30th). While checking out on to the 30th, I was taking my bad down to my car. As I was going back into my room go get the rest of my belongings, I noticed the maid was already in my room and I haven't checked out. I go into my room and the maid was going through my sons backpack. I said excuse me that belongs to me and I grabbed my belongings. The maids name is Norma. I checkout and go to my car and leave. Very shortly later my son notice his games for his switch were gone. I go back to complain that the maid stole from me and the manager said she did not steal anything. Basically covering up for the maid. The manager took off her name tag and would not tell me her name. read more

COVID-19 people. Why wasn't the lady at the front desk this morning 6/21 wearing a mask? Also why was a patron + her son not wearing masks also? It clearly says that it is enforced at the door before you walk into your facility. I now feel that my family and I have been put in danger because your staff is not enforcing and also not following protocols that Hilton is supposedly following. I am very upset and demand Hilton take care if this right away. I also want to know if Hilton will take care of a paying customer. read more

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Disgusting sewage in sink, maintainence didn't come until 10am, we missed breakfast & we had to shower in my sons room! We had to smell that shit All night! read more

Hampton Inn & Suites Pittsburg - WTF! Called ASAP. We had to smell that shit all night! Maintenance came at 10am, we didn't get breakfast & we had to shower in my sons room! - Hotels Near Me - Pittsburg, California

This hotel was dirty no masks inside parties on are floors and the front desk did nothing people wondering around with no masks Rooms dirty no Curtains bathtub didn't work beds dirty? For the money you pay to stay very disjointed and they did nothing to8 fix it9 but a 10 dollar Starbucks card for both of us ,we call headquarters nothing So I wouldn't stay at this hotel its a RUGUE. read more

Let me start by saying that I HIGHLY RECOMMEND this place. We had a good night sleep and complementary breakfast. Great management, good customer service, rooms were clean and extremely nice attendants at the breakfast lounge. No issues, no parking fees or such. Everything was just excellent! read more

I was a guest there Wed night Thur morning when the whole situation with swat took place, I was evacuated from my room in Tje 4th floor couldn't take my stuff and was put on The 1st floor which I understand it's for my safety however, there was NO communication at all NO kind of hey u need anything I know u don't have ur stuff u need anything? NOTHING! I was 3 hours late to work due to not being able to get my things I asked several times to please keep me updated not one time did they I had to keep asking... I feel like we should of received some kind of discount for the huge inconvenience seeing I'm a repeat guest, and NOPE NOTHING! Needless to say, I will not be returning read more

BEDBUGS!!!!!Stay away from this place. Horrible experience and unprofessional way how Hampton Inn have responded to my bug problems with them. I have full proof pictures and video of bedbugs in room 316 and they won't refund me my stay. At the end Vee the manager blame that I am the one to bring the bedbugs to there hotel. Big corporations will always cover there ass to keep there money flowing. read more

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Rude, rude, rude, had to go back and forth because room card was not working. 3 times .Then again twice to get pool gates to own.. It was dirty and look like something black on bottom of pool. I always stay at Hilton or Hamptons and it's always a pleasant experience but not this place . Customer service is terrible. Unfortunately, I should of read the reviews and not come to this hotel. read more

Ive read alot of reviews about the hotel and I have no idea what people are talking about. I went 8/2-8/3 and it was a pretty great experience. My partner, a friend and I all went to see a concert in Concord. We checked in at 3-3:30 ish, it took a little longer than expected but that was due to a new system change for check-ins. The staff handled the long line with grace and were really nice to all the people around. We had questions about damage fees and booking price differences that they all were able to answer and had no issues. Our room was really nice and clean. The first thing I did was check the walls/ceiling/bathroom and beds. I stayed in a hotel in Arkansas where there was mold growing on the walls so I'm normally the picky one. Our room didn't look like any of the other pictures in the other reviews. Our room was modern and cute. Some rooms on the first floor were under construction/being renovated but we didn't hear any construction noise. The staff honestly told us to be safe and have fun at our concert, and when we got back we were welcomed and they asked us how it went. Overall a great experience. read more

The staff was really nice! Marisol, Vi, Esmeralda, Jackie with breakfast. The cleaning staff was very nice too! That means so much to us when we're traveling! Thanks so much for your hospitality! read more

Terrible avoid this place. Had to wait until 5pm to check in because no room ready, and the place was full of cockroaches. Never again