5 stars plus! I called West-O-Plex this morning to come look at my broken A/C Unit. This was my…read morefirst time using this company. They arrived within an hour, even though it was a 40-minute drive to my house. They identified my problem as a faulty capacitor and replaced it. The whole job took about 15 minutes. The price was extremely reasonable. I'll never use another A/C company as long as I live in this house. They were extremely knowledgeable, quick, and professional. I highly recommend them! Wish I could give them 6 stars!

Justin with West-O-Plex was honest, knowledgeable and best of all affordable. He fixed our 4 Year…read moreold Rheem Heat Pump , it was the drain line clogged up! He was quick to find problem and fixed at excellent, fair price! THANK YOU JUSTIN. Regards, Beckner's!

I scheduled an appointment for him to come out to clear our drain lines and tune up our a/c unit…read morefor the summer. He seemed nice on the phone. He gave a 2 hour window that he would call us on our scheduled day to tell us exactly when he would show up. He never called and never showed. We went with J&S instead. Call them instead, they were great!

Will at AirPro was reasonably priced, very professional and fixed my AC issue quickly. I hired him…read moreback a second time based on my outstanding experience. Highly recommended.

Yooo glad I came in contact with Mr.Reyes, he got my a/c going within 30 minutes, i will gladly pay…read morefor experience, Mr Reyes did his work and respected my house with the bootie's you put over the boots and took care of any other issues I had, highly recommend

I have used Mike Reyes Heating & AC services several times now. I live in an old house with a…read morefinicky AC and these guys always save the day! They are professional, super capable, and really nice as well. They are very responsive and get to your home quick. The last time I needed them was 6pm on a Saturday and they didn't hesitate - They came right out and got the AC working again. I would recommend them to anyone who wants quality work done by a professional and caring team.

Had to make a blind call to Jay the afternoon my entirely new A/C unit was installed. House wasn't…read morecooling quickly enough (for me) and our installer wasn't available for questions. Jay was out of town (and I think on holiday) but quickly answered the phone and assured me it would take 24 hours for the house to cool down completely. He even knew exactly what house I was in and had it dialed down to the hour (kid you not). He was quiet, professional and empathetic to my stupid question and said to let him know if we ever needed anything else. After reading some reviews on Yelp and other sites, I have to agree that Jay is the man and understands what customer service AND satisfaction is. I highly recommend him for all of your HVAC needs. He's a ninja.

They are unreliable, made a wrong AC diagnosis, then a technician told my daughter that they were…read moreforced to do that repair or not to be paid, offered to share working notes which he never did. The technician did not put enough freon so they needed to come back, and without announcing, just an email saying: "our technician is at your door" They refused to accommodate to our working needs They wanted us to pay in advance, then requested bank info "for their files" and illegally charged my bank account. The bank reversed the payment A total nightmare to deal with them. They are not to be trusted

This place sucks! I made multiple calls. My home warranty called them multiple times too and they…read morenever returned the calls. I would tell you to avoid calling them, but don't worry if you do, they will never answer or return your calls. They don't value your time or business. Avoid this place

For seasonal maintenance or emergency care Steadfast has always been honest, efficient, and caring…read morewhen responding to a call from our family. Eric has been in our home several times and is down to earth and always answers our questions. We appreciate him and attention to detail. Highly recommended. ​

Do not use this company…read more After a short visit at our commercial property the technician told us that we needed a new AC unit and charged several hundred dollars. We asked for a quote, and he said he would get the straight over. The office temperature is over 80F, and it's been two weeks and still no quote from this company, I have called over 4 times and just get told they are working on it. I explain to the lady the current temps in the office and that we needed the AC fixing asap. her response was they have been very busy. she refused to give me the contact number for the owner of the person handling the quote. very poor customer service. If they can't even get a quote over, can you imagine actually trying to get them to fix your AC.

Just had a great summertime AC service from Texas Air Authorities. Clint, the dispatcher called to…read morelet me know David and Daniel were on their way to my home in Grand Prairie, Texas. They showed up on time, asked us a few questions about what we needed out of our service call, set up and started a 30 minute air quality tester and then got right to work on the AC system. David went up into the attic to work on the upstairs units while Daniel worked on the outdoor units. After a thorough check, David found everything in the attic was fine. Daniel found some loose connectors on the exterior units. They tightened up those connectors and both Daniel and David spent a little extra diagnostic time outside making sure that tightening those valves was the solution and that there were no further leaks. The review of the air quality test showed a lot of chemical content. We finally figured out that it was the new leather furniture (apparently leeching the chemicals that the leather was treated with at the factory). All is well, now. The exterior units (Compressors?) needed some freon. They are running very well now. Ya can't live in Texas without AC! We settled the bill via credit card at the end of the service call. The bill invoice and a future project estimate were immediately e-mailed to me for my review. I really like doing business with them! They will be e-mailing me more information about a maintenance agreement soon. I inquired about Texas Air Authorities' company history. David told me they are a 17 year old company in Alvarado, Texas (about 40 miles southwest of Grand Prairie) that is in the process of finding real estate in the Arlington area for them to expand their presence into the DFW market. They service Dallas, Fort Worth, Mansfield, Arlington, Duncanville, and of course Grand Prairie, among others in the area. I highly recommend Texas Air Authorities!

Through my home warranty, I was referred to C.A.T. Mechanical. I had a technician, Tim, come out…read moreand took a look at my system. No pressure to purchase anything. He was honest, punctual, and friendly. I decided that since my system was old to go ahead and purchase a new one. Chris, the owner, called me to schedule the installation, and he was there throughout the entire process. He never made me feel like I was pestering him or bothering him. He said that he insists that all of his technicians treat his customers as they would treat his grandmother. The man has a lot of integrity. I'm pleased with C.A.T. and will call upon them again should the need arise (which I hope it doesn't!) :)

After my experience with the previous company (via my home warranty company) which was a terrible…read moreexperience, Joseph from CAT was very refreshing. He diagnosed the issue quickly! I appreciated Joseph's friendliness and how knowledgeable he was about the system. He even provided a few tips! This will be my GO TO company for future needs / routine checks. HIGHLY RECOMMEND THEM!! They have a 2 hour window which is nice (not like the other company where I waited 4+ hours, the cancelled on me and never called back). I'm glad I put my foot down and requested another company via my warranty. Don't settle get CAT!!

I called them when I had an Av unit down in my house while away for an extended period of time…read more the first 3 companies told me I need a new unit and that my warranty had expired. one company quoted 27k for a new unit. called Fort Worth. Heat and air. they came out the following day, confirmed the unit was under warranty. explained the repair needed and pros and cons of repair Va replace. ordered the part, fixed the unit and even came back when additional adjustments were needed. problem solved under 2k. Mike and team are great, honest, knowledgeable people. look no further!

I had a drain problem with the HVAC unit in the attic, the company that installed it didn't do it…read moreproperly. I called and Greg got me scheduled for service the next day. Luis and Philip came out and got the problem fixed quickly and at a reasonable price. They explained what the problem was and what it would take to fix it. It's comforting to have skilled technicians work on my system. Dealing with great people makes the problem a lot less painful.