I love a good location with amazing gate keepers. Who ever that awesome lady is up front with the…read morebeautiful inviting smile and super helpful, she deserves a raise. The facility is beautiful and all I saw was happiness from all the co workers. My name is Elle, and CHINITA i missed you but left something on your door wall. Ill be back. 5 stars

Friendly caring staff and very clean. Not a place you hope to need but if you do I give them a…read moredefinite two thumbs up

I have been using Texas Angels Home Health Care, Inc for several years now, to stay with my 90 year…read moreold mother while I go to work or run errands I've never had to worry about the caregiver showing up or not, nor have I had to worry about the care she recieves while I'm gone. Their caregivers are professional and friendly and the staff in the office are always sure that our needs are met.

Most professional and personal care we could have ever asked for. Loved my FIL like he was family…read moreand they became part of our family. Will be the first company I will call when my own mother's dementia get bad enough for full time care.

ABSOLUTELY THE BEST! The most caring and professional group of people! They located my TBI (that…read morethe inhouse therapy facility didn't), they communicate effectively! They involve family and friends! They truly care and show it. I look forward to going everyone of my days even though I know there will be discomfort or pain.

My mother-in-law had a great experience here. Therapists and nurses were caring but assured she…read moreworked to improve her function and independence prior to dc. Facility was clean. Food was great, and they always remembered she preferred peach tea over regular. Case management made sure we had what was needed and in place for a safe discharge. Highly recommend.

In December, I had an unexpected hospital stay and when I came home, I needed 24/7 care. AmeriCare…read morewas good to me. The ladies who tended to me were kind, courteous, and caring. They fixed meals, cleaned, did laundry, helped with shower, kept me company with chatter and game playing. They also tended to my little dog. I am grateful for these fine folks and will call again if need be. Yes, I recommend this company

This community is beautiful, clean, friendly, and loving. I highly recommend. I would definitely…read moremove my loved one in if they ever ever needed it

Very good facility! We were considering for my grandmother but decided to keep her in Fort Worth…read more We would have picked this one!

Don't let your loved one go here. My mother in law was sent here after she fell and fractured her…read morehip, and had to have surgery. The staff doesn't care, call buttons going off at the nurses station, and staff is just hanging out chit chatting & laughing. The nurses are annoyed when you ask for help, or when you ask questions about the care. We were lied to, blatantly. My husband works for a hospital corporation, and he is spreading the word to the directors of Inpatient Rehab, and Orthopedists to NOT send your patients there!!

The first person you'll be greeted by when you enter is Elizabeth. Her smile and kindness will let…read moreyou know you've found the right place for your loved one to rehab and recover. We were quickly introduced to Diane who helped us through the process of having mom transferred from another facility that was not a desirable place to be. When we arrived day of transfer we were greeted by Tess, assistant business manager, who graciously assisted with all intake paperwork. She explained everything well and asked questions to our mom in a gentle and compassionate manner. All the staff has been kind and friendly and placed a priority on generous care and recovery for mom. What more could we ask for? Additionally the facilities are modern and clean, and it is one patient to a room also for privacy. After extremely poor experiences in two other facilities the last two years, we would wholeheartedly recommend Advanced. Who you trust with the care and recovery of those you love is an important decision. With Advanced we have felt the right decision was finally made.

On 2/14/25, my mother, arrived at Hilltop Park Rehabilitation from Baylor Scott & White in…read moreGrapevine, TX. She was transported by the Hilltop bus and arrived nauseous, weak, and freezing. Staff admitted they couldn't properly heat the rehab hall and told me to bring a heavy blanket. Despite my efforts, my mom remained miserably cold until she was finally moved to the nursing care hall, which had working thermostats. During my daily visits, I observed dark, urine-smelling rooms, patients slumped over food trays, and others calling out for help with no response. Some were wheeled from showers half-naked, wet, and shivering. I left repeated messages for the doctor and staff requesting updates on my mother's care but never received a single return call. Although Hilltop is supposed to be smoke-free, many staff members reeked of cigarette smoke. My mother, who relies on oxygen, often became ill from the odor and struggled to breathe when around staff. The food was cold, bland, and difficult to chew. She was never seen by a dietitian, despite being diabetic and having neuropathy in her hands. Staff routinely dropped off her tray and left, knowing she couldn't open packets or cut food. I began bringing homemade meals, Ensure, juice, and fruit. Even so, she became visibly thin and weak due to lack of proper nutrition. Her therapy was minimal, and she grew increasingly depressed. Housekeeping was abysmal--sheets unchanged, floors dirty, and overflowing trash cans. I provided towels and cleaned her room myself. One aide entered smelling strongly of feces and contaminated my mom's walker and drinking cup. I had to disinfect everything, and the next day Mom became nauseous--clear evidence of cross-contamination and an OSHA violation. She consented to only one shower because the facility was cold and lacked privacy. To preserve her dignity, I began bathing her at my home, despite recovering from major back surgery myself. On 2/28/25, Mom called me late at night, crying that the smoke smell made her sick and that staff ignored her repeated calls for help. After waiting over an hour for Tylenol, she went to the bathroom alone while struggling to breathe. I called Hilltop, but no one ever answered--their main phone didn't work the entire three weeks of her stay. Staff warned me that removing her would be considered an "AMA" (Against Medical Advice) discharge. I left several messages for Hilltop's doctor, Dr. Wusterhausen, asking him to sign release forms so my mother could transfer to her assisted living facility. Calls went unanswered for nearly a week. When I asked for help in person, a staff member took the form "for Dr. Kris." On 3/3/25, she barged into my mother's room, angrily thrust the paper at me, and accused me of "complaining" about her. She was Ms. Jackson, Hilltop's social worker. Her behavior was loud, hostile, and physically intimidating--I had to step back to protect myself, still wearing a back brace from surgery. I reported her to Administrator Ward, who said he'd "speak to her," but I never heard back. That same day, Dr. Wusterhausen finally signed the proper release--not an AMA--and we moved my mother out. She immediately improved under our care at home and later transferred safely to Clear Fork Assisted Living in Willow Park on 3/10/25. On 3/17/25, a representative from Adult Protective Services (APS), named Lacey, arrived unannounced to investigate an anonymous complaint that my mother was being neglected and that our home lacked electricity or running water. After separate interviews, she determined the report was false and closed the case as invalid. It was obvious the malicious report came from Ms Jackson in retaliation for my complaints. This misuse of APS is an abuse of power, wasting taxpayer resources and further traumatizing patients and families. Such retaliation is unethical and should be investigated; Ms. Jackson should not be allowed to continue in her role. On 3/26/25, I called Hilltop requesting the corporate CEO's contact to file a formal complaint. I was transferred again to Mr. Ward, who questioned my reasons and seemed unaware of APS's involvement. I recounted the facility's poor conditions, the staff neglect, and the retaliation. My mother's three-week stay at Hilltop Park Rehabilitation was a nightmare of cold, filth, neglect, and administrative failure. The staff ignored patient needs, the doctor was inaccessible, and the social worker's vindictive actions crossed professional and ethical boundaries. My mother entered Hilltop weak but hopeful for recovery; she left frail, traumatized, and terrified. If you love your family member -- avoid Hilltop Park Rehabilitation and Care.

What a Joke!!! My…read moremother has been here about six months. My wife and I visit several times per week. I will say that many of the nurses, in-house aids and the therapists are great. But this place overall is not where you want your loved ones to be. Management is the problem https://prioritymgt.com The food they are given is a disgrace. I wouldn't feed this food to a dog (see photos). The amount of money paid for full time care is outrageous and these residents deserve better. They should be embarrassed to serve this food to our elders day in and day out. Complaints fall on deaf ears. They have many staffing issues using help from "agency" to fill in. Much of the "agency" help has a bad habit of not really caring about their job because they will be off to some other facility tomorrow. I could go on. I think you get the point. Don't wast your time. DO BETTER !!! Corporate office Priority Management Group's https://prioritymgt.com Update.... Just found out today (9/16/24) no bath for 16 days!!! Are you kidding me

My loved one started in skilled nursing and moved to long-term care. Although most of the staff…read morewas nice, there were several issues that I had to address. In the skilled side the evening staff was not answering the call buzzer and my family member did not get changed or needs not meet. The staff member would say it wasnt there job, I have to call and raise heck for someone to make it their job. Then on long-term side, wound treatment was lacking after a hospital stay, I was informed how wounds should be properly bandaged and Ridgmar was not doing that. Again addressed issue. they always put it off on someone else. My family member catheter bag was fifthly on two occasions went to hospital and they were even disgusted by it. Watch your family member closely, make complaints in writing so you have proof.

I and my family have been very impressed with the level of receptivity and professionalism at…read moreRidgmar Medical Lodge , from the administrative staff to the caregivers, the dietary team to the maintenance team. Everyone is approachable and easy to work with , Whether it's ensuring the cleanliness of the building, meeting with families or just saying 'hi' to residents. best interest of each resident is a top priority here!!