This was the best experience during a high stress time. The people I worked with at every stage of…read morethe process were kind and caring. I will use again when the need arises.

Been trying to reach out to them for care for my mother, have not received an email nor a call…read moreback. It was been over a month.

Had an open MRI that lasted 45 minutes. They started my imaging right on time and they were…read morefriendly, nice and made me feel secure when I had a mini panic attack because of a tight contraption that had to go over my face. They taught me how to remove it and let me practice getting it off. Once I knew I could take it off myself, the panicky feeling subsided. They also sent me a very easy to read report of my results. Will definitely choose them again.

Their scheduling was horrific. Excellent tone and tenor.....but incompetent…read more First off, the earliest date they could get me in was in 2 weeks. With the ortho follow up a full week later, it would be 3 weeks until I could learn if I needed surgery. All the while burning sick leave and vacation at work. So I called scheduling and tried to find an earlier date. The scheduler said they had a spot in Ft Worth today at 2:15. It was now 9:30 am, that office is at least a 2 hour drive, I said heck yeah sign me up! The scheduler said they would send me a text with the address and confirmation. I left just before noon....not wanting to be late and waste their time. BUT, i had not received the text. So I called the number while I was on my way 817-289-2002. Spoke to another very nice person. I let her know I had not received the confirmation text like they said I would, so I wanted to call and confirm the appointment and location....after all it was a 2 hour drive...... The scheduler was perplexed why I did not get the text but... joyously confirmed my appointment was good to go! She also let me know my part to pay was also $222. I said ok and kept driving. I arrived at 2:00 for the 2:15 appointment. Again, not wanting to waste anyone's time. I go into the office and let the clerk know Im there for my 2:15 appointment. I could tell she wasn't finding anything, so I added, its really at 2:30 but I came in early for the paperwork. The clerk said 'sir your appointment isn't for today because we have nobody here who can do it .' You had an appointment for the 27th and then the 21st, but it is not today. They know we don't have anyone here on Fridays to do the GAD.... She then says 'Are you sure you called the right place?' I showed her the number I called, and she looked perplexed....and said well thats our scheduling number.. I call the scheduler while Im standing there at the window. She once again confirms my appointment is for today..... but needs to check on things and puts me on hold. The phone rings right inside the window to the girls I was talking to...... Lots of Umhmmm, Umhmm....Uhmmm. Then girl number 2 says Did you call our scheduler.....I said yes Im on hold with here now......She then says OH she just called and asked us to reschedule you....... Can you come back monday????? What in the shit show is going on at this place? Talk about amateur hour. Nevermind I will have been driving 4-5 hours (Friday afternoon traffic leaving ft worth yay) I'm going elsewhere.......You guys can have it.

I absolutely LOVED the experience my family had with this urgent care.. from the easy online check…read morein - to the polite and helpful registration clerk - to the friendly, approachable, sympathetic, and encouraging physician It was just a great experience. We had the privilege of requiring care because our family of five was exposed to a strep throat infection. So our family which consists of three adults and two children were seen in less than 1 hour and we were engaged and updated throughout the entire process. To add to the complexity of my family you must also understand that all three adults in my family are registered nurses and have extremely high expectations of healthcare when it's being provided to our family. We discussed this urgent care visit and we are all just so impressed with this place that we will return to this urgent care at the moment that we have another concern. We will definitely be repeat patients here. We are sold with a front desk clerk who was awesome, the nurse, and the paramedic that Captured our vitals we friendly & efficient, and lastly, but certainly not least the awesome physician was so SO empathetic in his care & approach we are just overwhelmed by the superior quality of the care we received . I have wondered on many different occasions if physicians even care about their "bedside manner" anymore because it just seems sad because Everyone is in a rush and no one takes the time to be polite and listen anymore. But today I was changed and my family has been educated that awesome "bedside manner" DOES still exist. I will go to this place a million times over. I would trust this urgent care with any of my family for ANY condition. BOTTOM LINE: This facility cared about me, about my family, about my money, and about my time. I do not say this often but I am IMPRESSED.

I went because I was having chest pains. Doctor and nurse was nice. However they gave me aspirin,…read moresaid they couldn't find anything wrong and billed my insurance for 13k. I was only there about an hour. My portion of the bill is $900. Many items on the bill are duplicates. And $2400 for something regarding Covid screening??? Unbelievable.

i recentlt had a review on one person i would like.to.Thank…read moreKristy(manager) for haviing a.open door policy. Because you domt always want to go through two anf three people. i feel.she is fair on.decison she adleast will listen. You will never please everyone. When i came i couldnt walk. I hope.to be going home soon. You have to work for what you come in the location for Thank the Therapy wotker and nursing staff

So I left the hospital meeting room Care. I transferred from one facility to hear. It's been the…read morebest experience ever. There's a couple of the wound Care nurses. There's Andrea, Shane, and Sheila and how I not gone here? I probably could've gotten a serious serious infection, thank God. They save me for the best team ever.

Fast, efficient and caring…read more Thanks for the excellent care you gave my son. There was no wait, we were able to walk right in and get seen. Very thorough and competent staff.

Dr Talati & team are amazing! This ER Near Me is great for…read moreall ages - all staff have great bedside manner, attention to patient needs & they work quickly! The kids room is great too!

This is urgent care! You don't come here looking for long term care. Maybe for cold, allergies…read morerelief. Just something real quick and fast! We come here for sport physical because it's cheap and fast! Our son's PC takes 3months to schedule when it comes to yearly physical and sport physical. Too much hassle! We like to come here, make appointment 30mnts before and just walk in. In and out within 30mnts. I can't speak for any other care because we have never done it here. But from our experience it's always good service!

Came in to get a bump on my leg looked at. Right before my visit, the administrator asked me if I…read morewas paying cash or card. She told me my insurance covers it, but there's a separate fee the business charges. I asked how much it is, but she said they can't tell me until the visit. Since there was no clarity here and I've never had to pay for these types of visits at other places, I decided to walk out and find another place. Hopefully they can give more clarity to customers in the future.

Don't let your loved one go here. My mother in law was sent here after she fell and fractured her…read morehip, and had to have surgery. The staff doesn't care, call buttons going off at the nurses station, and staff is just hanging out chit chatting & laughing. The nurses are annoyed when you ask for help, or when you ask questions about the care. We were lied to, blatantly. My husband works for a hospital corporation, and he is spreading the word to the directors of Inpatient Rehab, and Orthopedists to NOT send your patients there!!

The first person you'll be greeted by when you enter is Elizabeth. Her smile and kindness will let…read moreyou know you've found the right place for your loved one to rehab and recover. We were quickly introduced to Diane who helped us through the process of having mom transferred from another facility that was not a desirable place to be. When we arrived day of transfer we were greeted by Tess, assistant business manager, who graciously assisted with all intake paperwork. She explained everything well and asked questions to our mom in a gentle and compassionate manner. All the staff has been kind and friendly and placed a priority on generous care and recovery for mom. What more could we ask for? Additionally the facilities are modern and clean, and it is one patient to a room also for privacy. After extremely poor experiences in two other facilities the last two years, we would wholeheartedly recommend Advanced. Who you trust with the care and recovery of those you love is an important decision. With Advanced we have felt the right decision was finally made.

The staff at Surepoint are amazing! They truly care about their patients and wanting to help those…read morein need. Quality emergency care and quick service!!

Brought my wife in to get treated as she had chest pains. They took great care of us! Very caring…read moreand great staff!