I had a dental implant recently and I can not say enough good things about the entire staff! Dr…read more Hall and his assistant are very professional and percise, i would highly recommend Dr. Hall and his staff to anyone needed extensive dental work!

I have never had a bad experience with any doctor, until my experience with Dr. Hall. I was…read morereferred to Dr. Hall by my dentist to address recession on a single tooth, recession I had had for over 20 years-that was unchanging. I saw Dr. Hall for a gum graft to be proactive in my health. Perhaps things would have been fine, had I not had complications following the gum graft surgery. Unfortunately, I had several-including a blood clot/bleeding, swelling, bruising, infection, numbness, and pain. While I understand that complications can occur, that is not the reason for my complaint. My complaint is with Dr. Hall's extreme lack of professionalism and rude demeanor. At my two week follow-up appointment, Dr. Hall refused to discuss my list of concerns other than to say that everything would resolve over time. He showed zero compassion, but rather treated me with arrogance and disrespect. He then stated he would see me again in 8 weeks. With all the ongoing problems I was having, I was surprised by this and hesitated in my response. Dr. Hall then said, "Why are you rolling your eyes? Do you think we should see you every day?" (Again, this was at my two-week follow up appointment; I had not been to his office since the day of the procedure when I had to return an hour after surgery with a clot behind my tooth and a mouthful of blood). I was stunned by his rude response. I told Dr. Hall that I would go to my dentist for follow up, at which time he backtracked and said that I could come in as often as "I felt" it was necessary. By this time I just wanted out of his office. I have never returned. I have sought follow up through my dentist and another periodontist despite incurring additional out-of-pocket expenses. (I should note that I do not have dental insurance and that I paid Dr. Hall a total of $1540.00 -for a 15 minute consult and 30 minute graft (total appointment time). I have been to many doctors in my 52 years. I believe my expectations are reasonable. A two-way dialogue, respect, compassion, and aftercare. None of which I received.

In March of 2026 my father was admitted to Munson Hospital in Traverse City. He had to have a…read morepacemaker and had severe fluid retention. He was also diagnosed with onset dementia. As his health improved, he was still unable to walk or independently address hygiene or feeding or care for himself in general. We were told to have him go to a rehabilitation facility to gain strength. I was told of some very positive experiences that patients had with MediLodge in Suttons Bay. They transported him and cared for him for approximately a month. I found the staff extremely attentive, the facility very clean, and a very good staff of CNAs to assist with caretaking tasks. My dad enjoyed his stay, as previous stays in a rehabilitation facility had been a very negatively impactful experience. Unfortunately, my father's health further declined and luckily they transitioned him to hospice and could he was able to stay in the facility. The staff made this transition seamless. I felt there was great communication and experts assisting us along the way. The nurses were top notch. The financial office, OT, PT, were always there to assist. They all were highly professional right up until he passed away. I am grateful for his experience there and appreciate such a well run facility.

My father was a "resident" at medilodge from July 2020 to January 2021. Aside from horrible…read moredisorganization in general, their financial practices are horrifying. He was severely demented when he was admitted and refused to sign billing paperwork. They later tried to say he was coherent when he refused to sign. He was one of the few cash paying residents so all they saw in him was money right from the start. It took forever for my sister to legally gain access to his finances and they harassed us nonstop about paying his bills after about a month. One day they said we would have a virtual care conference and we would get to see my dad! Something very exciting since covid and distance prevented us from laying eyes on him, and we were having to make a lot of decisions. Well my dad was not present - the regional billing representative was. The social worker who is supposed to be supporting patients and families participated in such an unethical practice. As a nurse I am embarrassed that she is referred to as a fellow health professional.

Nursing staff, Misty, is fantastic with informed, gentle and caring attention to patient…read more Horrible and constant truck/car road noise from Garfield Ave, however, make it hard to relax even with ear plugs & ear protection. This is a very poor location therefore for Biofuse Clinic. Susan

We have used Biofuse for Ketamine infusions and have been impressed with the quality of care. Not…read moreonly are the staff professional, but they are extremely helpful and flexible in terms of helping fit you in for an appointment when needed.

They show up to Pride events as if they are allies, but I found they are transphobic. I told them I…read moredidn't want what was "assigned at birth" on my record and they should leave what I entered on intake forms. They said ok but then changed it without telling me. I had to find out when I saw it on the end of visit sheet. They never discussed it with me, just went ahead and did what they wanted to MY record. They refused to change it back stating that doing so "wouldn't reflect reality" and "would be false." That was right after telling me how proud she is to work for a clinic that supports the trans community. That isn't support, it's the same bigoted rhetoric used on trans people re birth certificates, state IDs, passports etc. It's the same hate being thrown at us from all directions now days. They claim it'd somehow be illegal to have a correctly matched gender on the record, which is ridiculous since it's just a demographic box. Being trans is documented in the medical part of the record. They claimed it's for preventive care and that the EHR would recommend the wrong care, as if providers can't think through that with their individual patients. She used an example for something which wouldn't apply since I no longer have those parts and, by her logic, trans women on hrt would never be recommended mammograms. She made a lot of other nonsense claims but the reality here is that trans people have different medical needs than their cisgender counterparts and adding a wrong gender to the medical record does nothing to address that reality. My record at Munson was my correct gender for many years and there was never a problem so these arguments are nothing but gaslighting. Trans people deserve to have correct records same as birth certificates and other documents. I thought the call was in good faith but it became clear that she had only called me (my complaint was sent in writing) in order to be condescending and rude. She kept saying I understand your perspective then immediately told me it's wrong while repeating the same illogical, made up, bigoted reasons and claiming she's not medically trained when asked for specifics on things she was stating. She wasn't trying to understand anything, rather she was gaslighting me. It was all yet another horrible experience with transphobic medical providers. The worst part about this one, tho, is they're constantly pretending to be allies. They also demanded urine drug screens and controlled substance contracts for prescribing a hormone I've been on for nearly 20 years. Never had any issues and never had anyone ask me to do that in all that time. They were unable to provide any medical or legal basis for this but continued to demand it anyway. She said they can still provide me other healthcare and seemed shocked when I said no. I'm supposed to be ok with getting care from a clinic where they not only disrespect me on my record but also refuse me medically necessary care that I've been on for decades, with plenty medical documentation behind it, solely because I won't sign some b.s. contract or submit to urine screes neither of which have any medical or legal basis. Any provider who would ignore my extensive medical documentation and repeatedly dismiss how I feel about their bigotry and medical coercion, and who would gaslight me when I complain about it, obviously does not have my best interest in mind so why would I want any care from them?? I thought it was interesting that shortly after receiving my complaint the medical director gave notice. He didn't state his reasons. Maybe it's because they are hateful hypocrites or maybe it's because they aren't actually following the law wrt nurse practitioners who are not independent practitioners in Michigan. At this clinic they do not have a real physician overseeing their nurse practitioners in the way the law states they're supposed to. I don't know. All I know is they are NOT allies to transgender people and I'd recommend going elsewhere if you're trans.

They are nice to your face. They have zero problem solving skills. They love referring people…read moreelsewhere if you have more than one issue.Once you have any psychological or psychiatric issues you're told to go somewhere else. They have no problem getting you all set up and doing consultations and hour long therapy sessions only to tell you that "you're not a good fit" just be cautious about using them. Honest to your face they seem helpful .

After years of seeing Dr. Wright I've decided to Move on where the latest practices and procedures…read moreare used, where Doctor may know my name after five years and the staff is friendly and cooperative. Have had two very bad experiences here, most recently was forced to dress and leave just prior to my procedure. Was A very weird experience to say the least. If you have other options, take them.

I just recieved an Epidural steriod injection from Dr. Richard Burke and his excellent staff at…read moreMunson Pain Managment center. I can't say enough about the professionalism and courtesy I recived from Dr. Burke and his staff. I know there is no guarantee about the future results of this kind of treatment. All I can say is I feel a hundred percent better and if it only last a month or one year, I would do it again. Getting a shot like this shouldn't be about getting your moring laughs. I did a lot of laughs and they didn't hurt. Thank you all Larry R

Great cheery staff and Dr.Kathy is professional…read more and caring. Never feel rushed and always get an appointment. They get a 10 from me.

I have been a patient for 6 years. This place is friendly and efficient! They even have a kids…read moreplace for kids to play while you're at your appointment! Very affordable as well!

This is the 5 th rehab center that I have been in and I am very pleased with what they have done…read morefor me. The PT department they listen to all of your pains and what you have to say. All of the other PT rehabs it seemed to just go in one ear and out the other. They listen and work on what you need to get back on your feet. I am very glad to meet all of the PT and OT people because they care and want they best for each person.

HIGHLY understaffed, no one answers the phones. an when they do, they almost seem irritated by it…read more Smells like pneumonia when you walk down the halls, garbage cans in the residents rooms are either over flowing, or has no trash bags in them at all. Briefs laying around on dresser an in chairs. Food trays an water cups in the hall ways on bed side tables. Over all please don't leave your loved ones here if you care about them. State is aware of all said things an it probably won't be long before it's bought out or shut down.

I don't know how they have been able to stay in business without a formal action from the State or…read morea civil lawsuit against them. Discriminatory medical assistants and negligent practitioners. I have only had negative experiences here and the staff will actively argue with you and lie to cover their total lack of professionalism and their incompetence.

Judy at check in was the sweetest lady ever she was very kind and made the experience great!…read more she needs a pay raise!