Our furnace began to short cycle on a Saturday night during the middle of a cold snap. We called…read moreBartlett HVAC, who came highly recommended on FB groups and Yelp, and they helped to trouble shoot our issue and determined that it was not a safety issue and got us through the weekend. They came out on Monday and looked at our furnace. We decided to replace our 16 year old gas furnace. Bartlett HVAC provided a method to keep our home warm until they couId do the complete install. On the day the technicians arrived to install the new furnace, they arrived on time. They made sure to put down runners to protect our flooring and always wore shoe coverings going in and out of our home. The install went very smoothly and the work was completed in a very timely manner. The technicians were super respectful and did an outstanding job working in a VERY tight space. They kept us informed throughout the process. They even swept our floor after the install was complete! The pricing was very good and well within industry standard. We have been incredibly impressed with the level of professional service and their care to detail. We highly recommend this A+ company.

These days, spending money on your house whether for a planned project or unplanned repair, finding…read morea business that you can not only trust to do the work but also offer the customer experience that at least matches and at best exceeds your expectations is rare. This fall, we needed our roof replaced and hired a contractor that was recommended by a neighbor. The process extended well over a month with the general having subbed out all aspects of the job to other contractors that not only daily were unsupervised, performed shoddy work requiring multiple call backs almost every day, but also damaged multiple parts of the house including our air conditioner. Our hard-earned money had these contractors dump roofing materials, pieces of Hardie siding, flashing from siding work, nails, etc., into our AC unit. This, of course, was unnoticed until the unit kicked on and a cyclone of bad and carless decisions by our roofing company clanged around damaging the coil and fan, spewing what it could up through the top. The costs and stress of the roofing work had already put us past the scope of what were prepared to handle. Fortunately, before I could yet again look up at the sky and ask why every contractor brought bad luck, I pulled up Bartlett's number. We had used them for a furnace check earlier in the year. They picked up immediately, and listened. Not, 'you're matter is important to us...you'll hear back in a few days.' They were as concerned about what had happened, not just through our long ordeal with the roofers but for the AC unit they installed. Bartlett said they would have someone come out ASAP as our roofer wanted to open the AC himself so that he could inspect and clean it on his own. That wasn't going to happen. Vince came out and assessed the unit and cleaned it out. He was extremely helpful in going over the damage to our unit that was only about 7 years old, asked what our intentions were as far as if we were looking to repair the unit, live with the damage to it, or replace it. He explained and fairly documented each option going over the pros and cons of each taking into account our current indoor equipment, ductwork, and performance expectations. His documentation helped us work with our roofer to understand the cost of their damages. We made the decision that repairing the damaged unit would be much of the cost a new unit would be. Vince had given us multiple options for our budget with zero push to sell us any of them. He continued to be transparent on each choice. We decided on a new Lennox 4-ton unit with matching evaporator coil. As Vince had been, every person from Bartlett whether on the phones or those that arrived for the install treated us like we were part of their family and respected our house as such. The install team was great and made sure any changes to our ductwork/etc we understood especially since the new unit is the new R454B type which required some additional required sensors, etc. After install, I had some questions on the unit and its efficiency due to confusing government energy guide labeling and Vince spent an entire weekend making sure everything was correct. Because a larger unit was installed, some things had to be modified for the indoor coil and space to make some of the changes was limited. Vince took the time to come out and look at everything and listen and came up with a plan to make everything as perfect as possible. I do not know any other business or company that would without hesitation take the time to even consider doing that. Within a day, he had a team come out and make some adjustments and even upgrade our humidifier with a new model that not only performed better but does not leak and have all the other problems the former unit had by design. This team took their time to make everything not just fit but to work better than the old equipment could ever have done. I kept waiting for the other shoe to drop only because of the terrible time we'd had with the roofers and any other company that serviced or replaced anything in our house. Before they left, they made sure to ask if everything looked good, the install\cleanup\etc. I actually smiled and told the technician that it all looked amazing and like someone that cared did all the work. A very long story short, if you through need or desire to change HVAC equipment or service any of it, do not hesitate to call Bartlett Heating & Air Conditioning. They respond as quickly and with the care a family member would give you and your house and treat the smallest jobs with the same detail as the large ones.

It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Antonio S. performed a thorough ac inspection and cleaning. He was very professional and walked me…read morethrough my current april air system was loosing moisture since the air went into the furnace instead of out from the furnace. get on the maintenance plan too.

Did the special A/C tune up they had for the spring. Super easy to set up appointment. Tech came…read moreout and looked everything over and gave an honest evaluation of everything that was needed. Gave price upfront of extra services and did not pressure to buy anything. Tech kept me updated on everything with pictures. Overall a very good experience

Jeff replaced two parts in the furnace, and informed me that the filters I was using were…read morerestricting the airflow too much. He also informed me that the unit I bought 15 years ago from a different company is too big for my house so he adjust the gas burners so I don't over heat my unit. He was VERY good and carefully explained everything. Thank you Jeff! Today I had a motor replaced by Leo and once again the service was great and I renewed my service plan agreement.

My hubby and I recently purchased a condo unit and the air was not working…read more Midwest came to our aid and took care of the problem in a few hours . Mark and his crew are prompt,sincere and have taken care of us with their expertise for years! Midwest is the best!!! Helga B.

AQC Services in Schaumburg was outstanding from start to finish. They responded quickly,…read morecommunicated clearly, and provided straightforward pricing with no games. They arrived on time and were able to repair my A/C the same week. What really stood out was their integrity and professionalism: transparent process, fair pricing, and solid work. They saved me thousands of dollars in the process. Not only are they one of the best HVAC companies I've dealt with, they're genuinely one of the best businesses I've dealt with in my life. Highly recommend.

I was seeking a repair for my gas dryer. Within minutes of my post, AQC Services responded and was…read moreavailable to dispatch a technician the next day for a consult. Two days later, the igniter was replaced and my dryer was working again. I feel the turnaround time was excellent and the price was fair. I would give then 5 stars but I can't seem edit my post.

Great trust worth HVAC company. We have used them twice now at 2 separate locations. Both times,…read morethey were quick, completely honest, and did a great job. They are a great family run business that works hard for their customers. John, the owner, is a great guy who is very helpful. They are prices are responsible. They only accept cash or check. No credit card.

Contacted J&B regarding my furnace and they got a technician out to perform the required repairs. I…read morewas not pressured by any upselling of services or parts they simply repaired what was required and was very fir with their price. Highly recommend!!

You could tell right away that Oscar is very experienced. He is very professional and does quality…read morework! He is friendly, bilingual, and provides budget friendly prices. Would definitely recommend to my friends and family, thanks Oscar!

Very good service, highly recommend! If you need anything done around the house, this is your guy.read more

Awesome price, awesome speed. Came out on New Year's day to look at our furnace. Would definitely…read morerecommend!

Used him when we were in a pinch and the heat went out in the middle of the night in February. He…read morewas able to replace the blower on our furnace at a reasonable price and came out the very next morning. Would 100% use him again and plan to.