Originally, I was gonna go with a friend of mine that just retired from the business, but he had somebody that likes to do side work so I was actually gonna go with him till my wife said why don't you call Bartlett Heating And Air they put our air conditioner in and see what they can do. got a from Vince one of the owners and what they did for me doesn't even compare to what I would've gotten from the other person that was installing it they are so professional they know what they're were in were out. They put a new thermostat in for me and it was one of the Wi-Fi ones that you control from your phone. I just can't say enough good things about Bartlett Heating And Air. I could keep going on, but I don't think people read this for a half hour Bartlett Heating And Air is the and their pricing is out of this world. And they also put April air humidifier in for me too. read more

Anthony wa great as always! The company as a whole has always been terrific, very professional and responsive. Would not use anyone else!!!

This company is very responsive. They don't give you the run around and are honest & legitimate. I placed out a repair call. They open nice and early and got me in the books that same morning. They explained the issue and fixed it. They didn't try to sell me extra services and took the time to explain things. I definitely recommend this company. Thank you Barlett Heating & Air Conditioning for getting us back in business! read more

Bartlett Heating and Air is a wonderful HVAC contractor. I have been a customer for over 25 years and I have always been satisfied and heartily recommend them. What sold me was their honesty and professionalism. I had a 20+ year old ac unit. I told Vince to just go ahead and replace it. He told me it was running so I should wait until it died and then he will bring out a new unit. No hard sell! read more

I couldn't be happier! I got estimates from 3 popular local companies and chose Bartlett after carefully examining the models, reputations and prices offered by all 3 companies. Bartlett was able to install a complete HVAC system within 2 days, they gave me a portable unit to use until the system was installed and gave me the best price. The installation was perfect and the techs cleaned up perfectly upon completion of the job. I highly recommend Bartlett Heating and Air. read more

The crew installed a new Lennox furance, humidifier, AC unti and thermostat. The installation was professional and well done. The water lines were rerouted with PVC piping and the whole installation was well done by professionals! I would HIGHLY reccommend Bartlett Heating and AC to any of my friends and business associates. read more

Always a great experience with Bartlett Heating & Air Conditioning. I've bought 3 full HVAC systems, for my rental condos and homes and I will call them for Clean & Checks and general service always. Great Job guys ! read more

I have Used Bartlett heating and air conditioning before and continue to rely on them for great service. This visit was for yearly service on both my AC and my heating. The tech, Jacob, was great. He explained everything, and even taught me a couple of things I didn't know. The rates are very reasonable and customer service is nice and organized. read more

We have been using Bartlett Heating and Air now for years. Can't say enough good things about this company, from the owner, office staff, and the techs that service your home! Professional, friendly, honest, and great at what they do. Recently, we had to replace the old units that had serviced us well. BH&A has been keeping them running but had been preparing us for a few years to budget for new ones, in the meantime they kept the old ones going. Pricing was far, install was great, and followup to make sure things were working as we had hoped was great. Additionally, they always treat your home with respect! Quality service and integrity....tough to find sometimes but this company has it all! read more

Brandon was great. Our AC wasnt working right due to something falling on it and we were able to get it going up and running again in a short amount of time. He even helped by checking on the condition of the other parts that could be an issue with my model and even showed me how to clean the air con. Above and beyond and was incredibly friendly as well. The supporting staff was also nice as well. Service for cost was amazing. I definitely foresee myself being a repeat customer and would recommend this company to others. read more

What a great company!! Called due to a/c not working properly and they had Matt out same day! Matt was so professional and explains everything so clearly. Fast and efficient, would recommend to everyone read more

These days, spending money on your house whether for a planned project or unplanned repair, finding a business that you can not only trust to do the work but also offer the customer experience that at least matches and at best exceeds your expectations is rare. This fall, we needed our roof replaced and hired a contractor that was recommended by a neighbor. The process extended well over a month with the general having subbed out all aspects of the job to other contractors that not only daily were unsupervised, performed shoddy work requiring multiple call backs almost every day, but also damaged multiple parts of the house including our air conditioner. Our hard-earned money had these contractors dump roofing materials, pieces of Hardie siding, flashing from siding work, nails, etc., into our AC unit. This, of course, was unnoticed until the unit kicked on and a cyclone of bad and carless decisions by our roofing company clanged around damaging the coil and fan, spewing what it could up through the top. The costs and stress of the roofing work had already put us past the scope of what were prepared to handle. Fortunately, before I could yet again look up at the sky and ask why every contractor brought bad luck, I pulled up Bartlett's number. We had used them for a furnace check earlier in the year. They picked up immediately, and listened. Not, 'you're matter is important to us...you'll hear back in a few days.' They were as concerned about what had happened, not just through our long ordeal with the roofers but for the AC unit they installed. Bartlett said they would have someone come out ASAP as our roofer wanted to open the AC himself so that he could inspect and clean it on his own. That wasn't going to happen. Vince came out and assessed the unit and cleaned it out. He was extremely helpful in going over the damage to our unit that was only about 7 years old, asked what our intentions were as far as if we were looking to repair the unit, live with the damage to it, or replace it. He explained and fairly documented each option going over the pros and cons of each taking into account our current indoor equipment, ductwork, and performance expectations. His documentation helped us work with our roofer to understand the cost of their damages. We made the decision that repairing the damaged unit would be much of the cost a new unit would be. Vince had given us multiple options for our budget with zero push to sell us any of them. He continued to be transparent on each choice. We decided on a new Lennox 4-ton unit with matching evaporator coil. As Vince had been, every person from Bartlett whether on the phones or those that arrived for the install treated us like we were part of their family and respected our house as such. The install team was great and made sure any changes to our ductwork/etc we understood especially since the new unit is the new R454B type which required some additional required sensors, etc. After install, I had some questions on the unit and its efficiency due to confusing government energy guide labeling and Vince spent an entire weekend making sure everything was correct. Because a larger unit was installed, some things had to be modified for the indoor coil and space to make some of the changes was limited. Vince took the time to come out and look at everything and listen and came up with a plan to make everything as perfect as possible. I do not know any other business or company that would without hesitation take the time to even consider doing that. Within a day, he had a team come out and make some adjustments and even upgrade our humidifier with a new model that not only performed better but does not leak and have all the other problems the former unit had by design. This team took their time to make everything not just fit but to work better than the old equipment could ever have done. I kept waiting for the other shoe to drop only because of the terrible time we'd had with the roofers and any other company that serviced or replaced anything in our house. Before they left, they made sure to ask if everything looked good, the install\cleanup\etc. I actually smiled and told the technician that it all looked amazing and like someone that cared did all the work. A very long story short, if you through need or desire to change HVAC equipment or service any of it, do not hesitate to call Bartlett Heating & Air Conditioning. They respond as quickly and with the care a family member would give you and your house and treat the smallest jobs with the same detail as the large ones. read more

We always call Vince and his team and they are thorough with their service. We love that they are a small family owned business and supporting them. whether it's a routine maintenance call or if you're having issues, they are very prompt to respond and get out to your home quickly. read more

I have had the best experience with your company from start to finish. From installing a new furnace and air conditioner, to coming out for yearly inspections, you guys have been great. When I originally received my estimate for the new systems, the knowledge and honesty were appreciated. The installers were great, the service guy that comes out is very respectful kind and knows what he's doing. The girls in the office are also kind and helpful. I have nothing but high ratings for your company. Thank you!! read more

Everything top notch here! From prices to customer service to a smooth install. Techs are very knowledgeable!!

Our furnace began to short cycle on a Saturday night during the middle of a cold snap. We called Bartlett HVAC, who came highly recommended on FB groups and Yelp, and they helped to trouble shoot our issue and determined that it was not a safety issue and got us through the weekend. They came out on Monday and looked at our furnace. We decided to replace our 16 year old gas furnace. Bartlett HVAC provided a method to keep our home warm until they couId do the complete install. On the day the technicians arrived to install the new furnace, they arrived on time. They made sure to put down runners to protect our flooring and always wore shoe coverings going in and out of our home. The install went very smoothly and the work was completed in a very timely manner. The technicians were super respectful and did an outstanding job working in a VERY tight space. They kept us informed throughout the process. They even swept our floor after the install was complete! The pricing was very good and well within industry standard. We have been incredibly impressed with the level of professional service and their care to detail. We highly recommend this A+ company. read more

Bartlett Heating & Air Conditioning - Furnace - Heating & Air Conditioning/HVAC Near Me - Bartlett, Illinois

Scheduled a appointment for AC service. They had a cancelation and they were able come out much sooner than expected. Matt the technician was very friendly and explained things very well. He found the issue quickly and resolved it. 2nd time having there service and its always a pleasant experience. Thank you Bartlett. read more

I was recommended per last winter's furnace cleaning, to replace my old unit which well over 20 year old. Bartlett Heating & Air never disappoints. They are super easy to work with, technicians took care of everything. They lay down floor coverings, cleaned up afterwards. They explained everything that was installed, furnace & humidifier. which I totally appreciated. Thank you "Sam & Brian" & Bartlett Heating & Air! read more

We just had our first A/C checkup from them and are very pleased! Sam was friendly, very knowledgeable, and honest about what should be done now, in addition to being very clear about what wasn't urgent. We signed up for their yearly HVAC Maintenance Plan and feel very confident in our choice! read more

Reasonable pricing. They do pretty good work and have used them on multiple occasions.

I had Bartlett Heating & Air Conditioning come out today for my annual furnace cleaning and service. Matt the technician was very professional and helpful. Used the $89.00 coupon available on their website. I have been using them since I moved to Bartlett and highly recommend them for all your furnace and air conditioning needs. Doug C read more

Solid. There are so many horror stories but it's great to know there is a good HVAC company out there. I've been using them for 5 years. They usually have a special for cleaning. One thing I like and appreciated about then was they were not all about making the sale. Instead they were realistic and that got them a loyal customer. When I moved in my house both HVAC and a/c were original and almost 30 years old. When they came for check ups, they told me that they didn't think I needed to change yet but it would probably die soon. Well they died. The HVAC was first and it was a fan problem. The replacement was going to be a bandaid and the guy told me it was probably going to have more problems soon. So I decided to get a new one. I was considering high efficiency but he basically told me that it's good but the non HE are pretty good these days. It was amazing how much better the blower was and helped keep the house warmer and cooler. About a year later the ac died. It was some freon issue which is really expensive so I decided to replace it. They provide a 10 yr warranty as long as you get a yearly service check. Sounds good to me! Seriously I did my research and I wouldn't go elsewhere read more

Needed to get a new furnace and AC. Got a few quotes and Bartlett was the last quote we got. Vince came out to do the estimate and he was very informative and he felt the most straightforward and honest out of everyone I had come out for estimates. Quote felt pretty reasonable - most of the quotes we got were higher then Bartlett's quote, some were even a couple thousand higher. There was only one other place that had a similar quote to Bartlett's, with a similar quality furnace/ac, but we ended up going with Bartlett because we liked Vince and their customer service was great. They were also nice enough to be able to squeeze us in on the install a little earlier before the temps dropped down into the low 30's so our toddlers wouldn't freeze (since our furnace was broken) Sam and Leo came out to do the install, and I thought they were great, did a good job. Everything has been working great. Old furnace was 20 years old, and can already tell a difference in how much better the new furnace works. read more

Scheduled a clean & check on the furnace and AC. Pamela was able to accommodate my time frame and even was flexible when I had to make a last-minute change. As for the appointment, service technicians Matt and Anthony came by right on time. They were very friendly and professional and informed me on some minor issues that they fixed on the spot at my request. Once they finished, they gave me tips on maintenance as this was my first house. Great experience! I would not hesitate to recommend these guys to anyone and will certainly be calling next time I need work done. Excellent customer service and a well-deserved 5 Star review. read more

I am glad I found this business. They are very good and they do what they say. They're gonna do. I would highly recommend them.

I needed a diagnostic of my furnace, which wasn't heating up. Bartlett Heating & Air quoted the lowest price for a diagnostic of all the HVAC companies I called. On the day of the service visit, I received a notification of when the technician was en route, which was a nice touch. Matt arrived promptly and was friendly and informative. He identified the issue, which required two part replacements. Matt went above and beyond to make sure the parts were properly installed and tested. Vince arrived later to assist with some issues caused by faulty installation by the HVAC company that installed the unit. Matt and Vince's diligence got the heater running again with a noticeable improvement in performance. The heater was working so well that it was actually a bit noisy from the increased blower speed. A few weeks later Brian arrived as a follow up free of charge to install duct braces to mitigate the noise while maintaining the improved performance of the heater. Brian was also friendly and informative and was quick to resolve the issue. Bartlett Heating & Air did an excellent job in getting my furnace running again, just in time for the winter. Pricing was excellent as well. HVAC problems can cause a lot of stress so make sure you go with a proven company like Bartlett Heating & Air. read more

I had a new furnace installed on Saturday and I have to say that Matt, Sam and Wyatt were great. Very nice guys. They also installed an Ecobee thermostat and walked me through it. I recommend Bartlett Heating & Air Conditioning as the quote was reasonable. Laura was also very helpful. read more

Had them swap out my air blower after it was rattling. They came out and checked out the issue, ordered the part, and swapped it within a couple of days. Working great now. There was an issue with billing but they called me after and took care of it very well. Would use them again. read more

I was having a furnance issue for a few days when it was super cold. I called them and spoke to Laura. She had someone at my house within an hour to give me a estimate for a new furnance. I was quoted a very reasonable price. Alot lower then other companies. They were here the next morning to install. Sam, the tech was amazing. Laura also is a amazing person to talk too. I highly recommend bartlett heating and cooling. You wont get ripped off and dont gouge the price. They are reasonable priced and honest. read more

Vince gave came and gave me an estimate for a new HVAC system. His quote was the best of the 3 I had. The techs did a great job. I'm happy with my new furnace and a/c. read more

After some miscommunication on my initial call in I received a follow up call from Vince. He was able to come out and look over everything we had going on. He gave me some great recommendations on how to help remediate some of the issues we were having as well as fix and clean up some issue that needed attention. Through out the whole process he was very understanding and answered any and all questions I had. He showed me and explained everything and provided a quote if I want to make any upgrades in the future. Although it may have started a bit rocky in the end they are what everyone says they are. Highly recommend and thank you for your patience with me. read more

Really a quality company. I had gotten quotes on a replacement Furnace and AC as ours were 30+ years old. I had a few of big name companies come in and do very high pressure sales. Bartlett Heating & AC aren't that way. And it was much cheaper. I was suspicious of this at first, but the owner is really knowledgeable and friendly, and you can tell he really cares about his customers. That sealed the deal for me. Really happy with our new furnace and AC, and of course the excellent service! read more

Great company! We had a new compressor done 6 weeks ago. Our house started getting warm. We called and they came out the same day. It was a faulty compressor and they replaced it, no charge. Such a relief to work with a responsive and HONEST company. read more

Had a good experience today for a furnace that was on the fritz. Prompt response (same day) and a good value as well. Highly recommend. read more

Bartlett Heating & Air Conditioning I've hired many, many contractors over the years and Bartlett Heating & Air Conditioning is one of the best I've ever worked with. They showed up on time, were professional, and knew exactly what needed to get done. I own 5 rental condos and will continue to use them in the future. Thanks for a great job guys. read more

Bartlett Heating & Air Conditioning - Bartlett HVAC squeezed this 96% furnace in to a very small space. - Heating & Air Conditioning/HVAC Near Me - Bartlett, Illinois

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I woke up to my AC unit not working on a week that is predicting heat levels in the high 90s. Called them right away, received a call back to schedule service within a few minutes. The original appt was later in the day but they were able to actually come out much earlier and resolved the issue right away. I've worked with them for several years now, including replacing my AC unit. Great price, great work, and very prompt to response to address issues. Highly recommend them. read more

i had my air condition fix by a very polite, nice young man name Tyler he was very knowledgeable. He was at my house a 11:15 and out about 12::15. Great service Tyler you are the best!! He was very honest about what was wrong and the price was really great, Barlett will be the company that I will be using forever, Tyler I hope you stay with this company forever!! Once again Tyler great job!! read more

Sam p. came to do an install and answered all questions I had! Great customer service and looks amazing. Highly recommend Bartlett Heating and Air. read more

Wonderful company! Had Brian out from Bartlett heating and air about a month ago and they fixed my second floor furnace. Which is still working great. Well yesterday morning I woke up and my first floor furnace was not working! I called at 7:30am and spoke with Laura. He set up my appointment for 8:00am Jake was there by 8:10. He let me know that my furnace was not safe to run due to a cracked heat exchanger. I needed a furnace done ASAP so he set the install up for the same day! By 12:30 technicians Chris and Sam arrived and I had my new furnace installed by 4. Chris and Sam worked so great as a team the were efficient and answered any of my questions that I had! After they replaced the furnace the explained everything to me so that I understood how the new furnace worked. The service is amazing and the staff is awesome! Thank you so much! read more

Bartlett Heating & Air Conditioning - New furnace - Heating & Air Conditioning/HVAC Near Me - Bartlett, Illinois

Vince and his team are the absolute best. He came out and took care of an emergency situation. He was done quickly and we were back up and running. Thank you Vince! read more