I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

The tech came out as promised and worked until the problem was resolved. He stayed until the…read morecentral air was repaired and up and cooling properly.

I recently had my 25 year old furnace and ac system replaced by Ragano. John and his team were…read moreawesome to work with especially, the attention to detail in the ductwork to make my whole house humidifier work in a tight space. They did all the work neatly in a timely manner as promised. I'm very meticulous when it comes to work being done in my home, and I'm totally satisfied with the installation that Ragano performed.

It's wonderful when you work with a contractor who you can trust, and who is professional. This was…read moredefinitely the case with Ragano. Andrea was very polite and efficient on the phone, so scheduling was a breeze. The two servicemen who came out were great. They immediately found the issue with my dryer vent, did a quick repair, and answered my questions about my furnace. The price was quite reasonable in my mind. I will be scheduling them to handle any servicing going forward. I very highly recommend!

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.

Installers Billy and Jimmy did a outstanding job. They installed new Carrier Furnace and AC…read more 1. Courtesy and Professional 2.Work completed on time 3.Clean up 4 Chris, sales person was fair offered very competitive qoute. 5. I would highly recommend Allied

Had an emergency issue and within the hour I had a technician at my home. He was knowledgeable,…read moreprofessional, timely and did not try to upsell me on any products or services. Shout out to the office coordinator who understood the urgency. Highly recommend!

Yesterday was the hottest day of the summer and my A/C stopped working. I made a appointment with a…read moreCompany I have used for years and they wouldn't be able to come for a week. I went to Yelp, called JML, explained my A/C problem. They can within a few hours, fixed it and were reasonably priced.

Had JML come out today to fix my A/C. Tech came out within a few hours and resolved the problem. He…read moreexplained what the problem was and was able to remedy it quickly. Very happy with the tech and the overall experience. Would definitely recommend.

Team is so responsive and dependable. They do excellent work and offer great prices. So lucky to…read morehave had a neighbor recommend them. I highly recommend them .

Had furnace go out sunday. Called them and was told since line is frozen they would come on…read moreMonday. That would not be an emergency call. Man showed up at 8:03 am. Looked in furnace cabinet and did a test and said the circuit board was bad. I knew I could buy OEM circuit board for about $80. I asked how much to replace the board he said $761.00. I asked if I could get a discount and that I know the circuit board he could get was under $80 with his discount. He said that was the price. Since it was going to get hot I said ok. He drove to local parts store and came back and installed board in about 10 minutes. BY 9:00 am he was leaving. That means He made almost $700 for an hours work and that includes the travel time. Talked to owner Kraig and asked why so much and he said he has over head and the van they use cost him over $60,000. and there was nothing he could do about the price. That is what they charge for a circuit board replacement. Part and labor is guaranteed for one year. If It breaks I will call them but will not call for anything else in the future. Neighbor came over the next day and said he needs furnace and air conditioner replaced and wanted to know if I knew anyone. I told him I just paid about $700 for one hours work with I guy I used but would not recommend anyone when I just paid about $700 an hours labor. When you gouge you loose and people find out and there goes the business. Place does good work but way overpriced. The part On line was not a used or aftermarket part. It was an OEM replacement part. Where you bought the part at Berkheimer in Arlington hts they sell the part to you for less than what I paid for the item. not 2.5 time that price. Even if part cost $200 you still are making $561.00 for 1 hour of labor which includes the time to travel and get the part. I could argue with you all day but it is not worth it, you overcharge for labor period! All the people that ask me for a referral will know you over charge for labor.

We were selling our home and one inspector noticed a couple issues with the AC unit. We called…read moreTony to fix those issues (some missing insulation and a tilting platform under the AC) and to do a reasonable checkup on both the AC and furnace. Tony understood exactly what we were looking for: Do what's needed for a buyer... and no more! He did exactly that and did it with professionalism. Highly recommend Total Heating & Air Conditioning!

Tony arrived at my house on time on a hot and humid day. He was on mark identifying the problems…read morewith my thermostat and A/C. He made sure to leave my home with the A/C functioning. Thanks.

After 16 years, my furnace bit the dust. The technician from five star came by on a troubleshooting…read morecall got us running again for a couple days until we can get the unit replaced. He explained his estimate which was fair and competitive. He even showed me some ways to save some money. We bought the new system that night. The team that came in to do the replacement was right on time super fast ferry professional polite a couple really great guys. Five start does excellent work!

Would give negative stars if possible. Got a new furnace installed one week ago. It started…read moremalfunctioning within 48 hours. Problem is still not resolved. They keep sending people out to fix it. They get it working- It works for a few hours then goes out. I basically have to call everyday and they still haven't fixed or just replaced. Would stay away at all costs

Lance from Aire Serv of Palatine came over to service my air conditioner today. He was very…read moreprofessional and explained everything so I would understand. He found the problem and explained what was needed and what the cost would be. I have used Aire Serv for 4 or 5 years now, and they have always done their work exceptionally well. I highly recommend Aire Serv of Palatine.

jaysen and saul watch them none stop! be careful!!…read more high pressure sales for new system. always go with 2nd opinion if you dont know anything about furnace/ac the owner told me his employees take pictures to document issue. why do you take picture of people camera on their property what does that have to do with furnace?? i show the video to police and have document for safety of my kids. please stay away. i want no business ever from you. they tell everyone same story your circuit board its failing and it cost $1300 when i called store its $594 board so that lie and then they tell you need new unit!.. this how they work with ahs to screw you over, you paying ahs they wont cover and this company makes money. one big scam i have ahs then they work with aire serv of palatine they came to my house didnt clean my dirty motor. they didnt know what they were doing constantly on their phone calling other people. then he took out hammer hitting the circuit board this how you damage. they say new board cost $1300 which is a lie i called store was told $594 that how they got ahs not to covered bc of price they tell them. when they left i was getting email with quotes for new units this company is all about pushing people to get new units they work off commission the higher price the more $ for them. they didnt fix my unit i went another opinion it was little issue.

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE