I highly recommend Bosse for any service you may need. Tom, his son and the entire team are…read moreprofessional, knowledgeable, friendly and take the time to answer all your questions throughout the process. We replaced a very old oil furnace, hot water heater and oil tank with an on demand, high energy efficient propane system. The team did a great job

Based on my experience with them on two occasions, I would give them a 5 star rating…read more Bosse Heating and Air Conditioning was recommended to me for my annual oil burner service. It had been about 3 years or so since I had the last service done by an oil company I no longer use. I called Bosse, created an appointment on a Saturday (WOW - those appointments usually get filled quick!) and waited for the day to arrive. They were scheduled to arrive between 8:00 a.m. and 10:00 a.m. They arrived around 8:30 which was perfect. On time. :-) He spent a good portion of the time just vacuuming out all the soot, etc. since it had been so long since I had it cleaned. (Yes, MY fault.) He then replaced the filter, the nozzle, etc and took a final efficiency reading (82% - which is great!) Price was reasonable and I was extremely happy that he took the time to clean it correctly, even though it was my fault it was so dirty. I tried to give him a tip for putting him through that but he wouldn't accept it. So I thought that would be the end of it until next year, when I will hire them to clean it again. I was wrong. Two days later I was doing my monthly sump pump testing (in the same area as the boiler) by filing the sump pit with water from a hose attached to the Amtrol Water Tank Bladder. Well, I opened up the valve too quickly and the water pressure whipped the hose out of the sump pit and it liberally soaked the entire boiler before I could get it shut off (and we're only talking about 2 seconds here). The water must have fried the electronics (the relay unit) because the boiler stopped working. I shut off power, removed the unit and dried as much of it off as I could but it didn't work. My boiler was down for the count. I called Bosse again and explained the situation. They told me that they are super busy and backed up with service calls because winter is approaching. But they would try to get someone out to look at it. About 2 hours later she called back and said they were still looking. Ten minutes later their truck pulled into my driveway! Woo Hoo! They came in and diagnosed it as a bad relay unit due to "water damage" i.e. my fault. We had a chuckle about that and he promptly replaced the unit. All is fine again and the boiler is working perfectly again. And I vowed to never try to wash and wax my boiler again! So two thumbs up to Bosse!

Tyler was awesome! Quick to respond, diagnosed and fixed the problem within a morning, called to…read moredebrief me afterwards. 10/10 would recommend!

From the owner: Specializing in split system installation and repair, Oil and gas heating service. Central A/C and…read moreheat pumps. New construction or existing home ductwork projects

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

Wow! My elderly parents bought an air filter. They bought the wrong size. When we came to visit…read morefrom California we brought the filter, receipt, and my parents to this place. They took the old one, brought out the new one, NEVER asked for a receipt. They told us the new one was $1.56 more. Fine. My mom gives the guy $2. He leaves, saying he has to get the change. So we waited, and waited, and waited. We asked some workers who didn't know and just kept walking. Finally one guy said, "we'll, that's what happens when you don't have a receipt." Really???? Um, no one ever asked for a receipt! And I told them that! The girl finally came out. I told her we had a receipt. She was shocked. I told her we were never asked for it. She also said we owed just $.56. "And you gave us $2." I said, "that's because we were told it was $1.56!" She had no explanation. I know this sounds petty, but if one cannot competently work a front desk, he shouldn't be doing it. We were in there for about 30 minutes for a simple exchange without any apologies or acknowledgement that it could have been avoided had it been handled properly.

My furnace died and needed a primary heat exchanger. I called several contractors who told me the…read morepart would take four days or more to arrive from TN. I called Bruce at System Aire Supply in Plantville, a heating supply distributor . He didn't have the part, but took the time to locate one in Springfield, MA. and had it sent that afternoon. He recommended Craig at Castle Heating & Air Conditioning in Meriden to install it. The furnace was repaired that day, and for the price quoted, even though the job took longer than anticipated. I HIGHLY recommend these businesses and gentlemen if you need any HVAC work. They were very professional, pleasant, efficient and really went out of their way to help.

I can't vouch for the other techs at this company but Tony Is smart and honest. I would recommend…read morehim to anyone. It's nice to have someone in your home that you know is not going to rip you off.

From the owner: Longest running HVAC Business in the area. Now Delivering Oil!read more

Quick to respond. Response time is everything when you don't have heat during a "Cold Wave"…read more Called and just one hour later mechanic was at my door.

This company is great to work with. The customer service is exceptional. They were on time and…read morealways professional while working in our home. The technician notified me of anything they noticed that needed to be fixed before fixing it. Lastly the overall price was very reasonable. 100% will use this company again.

We recently renovated a home and were having some one off Plumbing and drain issues. We searched…read morefor someone locally and found Elite. Paul was very knowledgeable and was able to diagnose all of the issues we were having. I highly recommend them for any plumbing issues you may have, big or small. It was a nice surprise when the cost was very reasonable compared to some of the other contractors we have used in the past.

From the owner: At Elite Mechanical Contractors, our mission is to provide top-quality plumbing services with…read moreintegrity, professionalism, and unmatched expertise. We are dedicated to delivering reliable, efficient, and innovative solutions for residential and commercial plumbing needs. Our team takes pride in exceptional craftsmanship, outstanding customer service, and a commitment to exceeding expectations. With a focus on trust, transparency, and excellence, we ensure every project is completed with precision and care—keeping your systems running smoothly and your satisfaction our top priority.