My Uncle used to take care of our family when he was alive & help us with whatever our plumbing &…read moregas needs were at that time. Since he passed in 2018 we lost that connection & had to fend for ourselves. Steve(n?), one of the owners, took care of my family's leaking toilet issue, removed the rusted 60+ year old, cast iron "J" pipe & installed a PVC pipe. We needed the subfloor replaced around where the flange was because the last bathroom remodel some worker was not watching & cut through the subfloor making it weak. As far as plumbing or any other sourced work goes, you-get-what-you-pay-for. He was not the least expensive plumber in the Bristol, Connecticut area. But what you are paying for is their experience & being a family run business & his reviews in several areas being 4.5/5, on average, I went with them.... Hope this helps. Cheers!

Not only do they get the job done, they are affordable & friendly. I had an emergency and within a…read morefew hours they were there at my home fixing my leak. The man that came was Steve, so very nice too! I would use them again!

I have never had such a bad experience with a person who was supposed to be professional in my…read moreentire life! I called this company this afternoon to schedule an appointment to have my sewer pipe unclogged. I was told that they would be here between 3-5 P.M. At 2:30 P.M., I decided I had time to go and make a deposit at my bank. At 2 minutes to 3, I arrived at my house to find that my mother, who is living with me because she's too old to live independently, allowed them inside against my wishes. My mother had no idea where the main sewer pipe was so, they had to go into my bedroom where there is a door to that small space. That means they also had to open the other doors to find it while I was not there! My bedroom is my personal space. It is my sanctuary. I don't appreciate strangers in there when I am not home. Who would? They should have asked if the homeowner was home. Then, they should have waited until at least 3 P.M. to see if I would be there and not have entered until I was there. That would have been the professional thing to do. I told my mother I didn't appreciate her letting them inside. Because my mother is 89 years old, she is hard of hearing so, I have to talk loudly. The man told me that I was being rude to her. I wasn't. We are very frank with each and always have been. That is the way we are. The man said that I should have more "respect" for her. I told him she should show some too. After all, it is my house and my bedroom she allowed strangers to enter. He told me that normally people complain when they are late and not when they are early. I did not complain that they were early. My issue was that they came into the house without the homeowner (me) being present. Then, the man was talking to my mother about the trees in the front yard and how they may be affecting the clogged pipe. I told the man that I was the homeowner, not her. At that point, he took offense at that and told his co-worker that they were "out of here" and that he never met such a "rude person" in all his life. They went down stairs and were whispering about my jogging suit and he called my jewelry "fake ass". It isn't but, that should not matter to him! He also called me a "punk". The girl, who was with him, for some reason, mentioned my "1998 Cadillac". I don't know what any of that had to do with my clogged sewer pipe. They accused me of getting the home from my mother even though she has never owned the home and didn't move in here until a while after I had purchased it. The house is in my name. Not hers. It was never her home, not that it should have mattered to him. He should have consulted with me, the homeowner, and not with her. They should have waited until I came home before entering. The girl inferred that I staged the whole thing to get out of paying even though I have thousands of dollars of open credit on my cards. They both left in a huff and didn't bother to clean anything up. Sewer water was on my bedroom floor. They left the back door wide open after leaving. The house became ice cold. My mother noticed it first and had to go to her bedroom. That is the way they treat the elderly? By freezing them to death? I don't recommend this company to anyone. WHAT A DISASTER!

They never show up on time for their appointment, and don't call to let you know they're running…read morelate. This is a terrible way to try and run a business. They also never have the parts needed to complete the work and have to come back repeatedly to get the job done. It was an agonizing experience trying to work with them. They give all contractors a bad name - THIS is why people don't like contractors.

Jet Plumbing is the absolute best! Our toilet wasn't filling last night and today he has it working…read moreperfectly by the time I got home! Tony is so responsive to our calls and he always gives a fair price and incredible quality work! Not only has he fixed our toilet in our older home, he has fixed our bathroom sink and even the ancient steam boiler and water tank in our basement that was a huge job! He came out in the coldest day of winter on his day off to do it. Tony is amazing! Always call Jet Plumbing!!

Highly recommend JET Plumbing. We hired JET Plumbing to…read moreremove and replace our old water heater. Tony, the owner and operator gave us top tier service. The things that stood out about our experience with JET Plumbing were the excellent workmanship, great communication and flexibility, integrity, helpfulness, kindness and overall positive attitude. Tony went above and beyond today exceeding our expectations of service! Excellent value! Thank you again, Tony!

it took place in the city of Waterbury - pipes erupted , water leak - the workers from Master…read moreRooter were called, Great thing to say they showed up right away and solved the problem immediately. guys where very friendly and very detailed about the situation . will recommend to family friends . job well done!

We used Master Rooter in February 2025 for a sewer back-up. They came quickly and the job was done…read morewithin an hour. Unfortunately. the problem happened again in March so we called again. This time they sent a man named Cord. He redid the job and suggested we occasionally call and have a "Blow Bag" done, to eliminate the frequency of the problem. We were very satisfied with the work, the professionalism and knowledge of this employee and the company he represented.

Mike is incredibly fair with pricing and struck me as an incredibly honest and caring man. Will…read morealways come back to give his business some love

Had 2 leaky outdoor faucets in very cold weather. Got us scheduled very quickly after we left a…read moremessage. He replaced both faucets and completely upgraded both faucets to frost free, and upgraded the aprons on the outside of the house. He also added an indoor shut off with an access panel. Extremely high quality work, knowledgeable and friendly and fast! And very reasonable price! The best plumber we've found!

Dan was called to my new construction home to fix another plumber's mess. We had been living in…read moreour house for about 2 weeks trying to resolve the following plumbing punch-list items: lukewarm water throughout the house, uninstalled master shower fixtures, uninstalled pedestal sink, no running cold water in 1st floor bath, weak water pressure, hot water coming out of the cold faucet in master bathtub. Our first plumber arrived everyday around 2pm and left at 5 for almost 2 weeks and didn't resolve any of the above. We got so fed up, we had to call the builder to fire him and then bring in Dan at Westbrook Plumbing. Dan came on Monday with Mason, and diligently spent the whole day troubleshooting the lukewarm water issue. He finally found and fixed the problem at the end of the day after cutting open the sheetrock. We finally had hot water! Next day, Dan and Mason came back and completed everything else. Dan and Mason are super nice, professional, calm, diligent, and respectful of our house. I would call Dan back in a heartbeat with any plumbing related issues. Dan does more than plumbing so don't hesitate to reach out to him!

Our toilet clogged up and we called Dan at 9:30pm. He came to our house within 30 minutes!! He is…read morevery nice and even offered to take his shoes off in the house! He fixed the clog pretty quickly. The toilet was still not flushing properly and he came back out first thing on Tuesday...6:30am! Issue resolved! We will definitely use his services again.

Jopete Plumbing redid our entire heating system, we've saved hundreds of dollars a month in heating…read moreoil since the upgrade. The employees make my family and I feel very comfortable. They're very professional, caring, and kind. I wouldn't recommend anyone else! Thank you Jopete Plumbing & Heating!!

From the owner: Jopete Plumbing & Heating llc is a family owned and operated full service plumbing and heating…read morecompany. Established on the standards of diligent work, trustworthiness, esteem and consumer loyalty. Since that time Jopete plumbing & heating has offered a wide assortment of private and business plumbing and heating throughout central Connecticut.

Had a potential gas leak when we switched on our furnace for the first time. Our house is over 100…read moreyears old so nothing seems to be a simple fix. My husband needed help and wasn't comfortable taking it on himself. With the cold weather wave it was hard to get a call back from anyone! Frank called us back and came over within 24 hours to check out the situation. He assured us we were safe but also prioritized the project due to my concerns for safety. Work was quick, cleaned up after and he was great to be around. I would 100% call him again for any plumbing needs! He just started his own business so his availability is awesome right now which honestly really helped!

Frank the Tank's was quick to return phone calls, on time, and well-priced service for quality…read moreinstallation done on a new hot water heater that was purchased at the Home Depot. A++experience! **Highly recommended**