Great customer service, and also very accommodating to my needs ie price range, installation dates…read moreand ect.

This is a SCAM albeit a good one. From the start they mail you a test kit and tell you to mail…read moreeverything back, should have been a first red flag (if you receive this in the mail keep it and send it to the city) but we had just received a letter from the city so we were curious about getting our water tested. Then they called in said we had 70% dissolved solids in our water and i asked for supervisor when the lady didnt know what i was talking about when i said are you sure its not ppm parts per million. Supervisor called and clarified it was ppm. Next a tech came out. From the get go it sounded very aggressie sales person pitch. At one point he asked for my wife to come down and said they require both to be present. I asked whose "they" and he avoided answering, he kept saying they require it and I kept asking who they is and he finally said his company. Clearly trying not to give up the ruse that they're not affiliated with the city. So clearly they're trained to not do anything "illegal", pretty scummy. I told him no my wife isn't coming down. I asked what he was trying to sell me and he said nothing, we provide solutions. Disolved solids in the water. First thing, disolved solids in your water is not inherently bad. They know this because when i asked about any EPA regulations, they avoided it and kept going back to the EWG. Though at one point the sales person did lie to me and said the EWG standards were set by the EPA as i was asking too many questions. At this point Tracy got confrintational and went back to the ppm of disolved solids. To keep this brief, they try to get you to freak out that stuff is in your water (this is why they wanted my wife present and tried to 'require it'), very scummy. I asked, if they were specifically going to test what was in my 119 ppm disolved solid water (whichs pertty good!) and he said, "no". I asked, "How then could i know if i need a 'solution' if i dont know what is in the water, it could be harmless or even beneficial. At this point the salesperson, Tracy, got aggressive with their sales pitch. "Oh your an engineer, how could an engineer want poop in their water". He scraped his shoe at some point in the interaction to try and suggest that the disolved solids in my water were poo poo. First, cities are required to keeps pipes pressurized greater than the outside pressure so that if there is a leak, it goes outward. Pretty efficent, not perfect but its extremely unlikely that there is poo poo in your water at any harmable amount. His last comment was extremely aggressive in tone and also just a really bad way to try and get anyone to buy anything. I asked him to then leave and he did so and was pretty respectful after that. All that to say, do not do anything through this company. They're trying to hide under the guise of being the city (they wont say it but they will use "they" a lot). Don't let them intimidate you or your wife (how f'd up is that). If you have been affected by this and beleive it is a scam you have every right to report them to the FTC for being fradulent, contact the consumer protection division, and/or send a message to your local city provider and tell them what occured.

We had to replace our cast iron plumbing. While it was the most stressful time of my life, Steve…read moremade the process easy and gave us a fair price for the work done. Steve was very communicative and answered all of our questions, I would highly recommend Roto Rooter for your plumbing issues. Also, they have coupons on their website!

No follow through. Guy was late for appointment and that was okay, but after a few efforts to get…read morethe quote they said they would send or to see if maybe they needed me to correct my email....they never responded. I put the same job out multiple times and again they responded. Problem is no follow through and that's a real waste of everyone's time especially when it comes to water issues. Other companies just explained they take on bigger jobs. They just were non responsive when it came to providing the actual quote.

Found this gem while looking on Yelp. Very responsive, heard back from them in minutes. Ron…read morecalled prior to coming and was on time. Very considerate of my time as I had an appointment and gave a very honest estimate. My outside faucet was ancient and the handle disintegrated. I was unable to shut it off completely as the screw was stripped. Ron came out the next day, on time with a call first. Very professional and got us back in order in no time. The price was the same as the estimate. No double talk or price gouging added. I also appreciated the professionalism from Ron. Other plumbing companies need to take a page from his book. First class setvice! I will be using kings again!

I continue to appreciate Kings Plumbing. This was the second time I've received service from Kings…read moreand have been very satisfied both times. I needed a minor repair to my toilet. The owner, Ron, quickly set up an appointment, arrived on time, and the repair was perfect and at a very reasonable price. 757-777-9350. Finally, Ron and Kings Plumbing are licensed by the State of Virginia (I always check the state's license lookup before contracting with any trades in the state)

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

Is there some else I can speak to , other than Mary. I scheduled my maintenance through your…read morecompany for December, which was the earliest at the time, when the maintenance appointment was made. The gentleman I spoke with at the time told me I could pay for my renewal during the appointment in December. Mary calls me today and says I have until tomorrow (11/11/25) which is really today or my appointment will be canceled. As a customer for over ten years, and I have always paid the renewal at a maintenance call/appointment. Why is Mary threatening me with cancellation if I do not pay today? Robert H. Newport News

I would like to thank Atomic for reaching out to me regarding my May 10, 2026 review. I appreciate…read morethe fact that this company cares about the customers and the experience they had. The company reviewed my work order and did make an adjustment on the final cost. Thank you

I would like to share my experience with Atomic Plumbing. Please read all the reviews before going…read moreto any Plumber! I had a light flash on my hot water heater and called the warranty department. The warranty department informed me we had to do an elemental check and will need a plumber to come out to check the reading. Once the plumber comes out give us (the warranty department) a call and they will walk them through on the issue. I called Atomic Plumbing and explained to the reception on the issue at hand. Gave her full details needed before the tech came and like most people who wrote the review, I too got a diagnostic fee but mine was 198.00. The tech came out, I gave him the details, and he informed me that an additional 130.00 will be added to the diagnostic fee because he was not informed, he had to make a phone call to the warranty office. I shook my head and said no, I was told the diagnostic fee was only going to be 198.00 because of the short notice and we need a tech to come out today. The tech informed me if he makes the call, it would be an hourly rate. Normally the call will take 30 min to an hour or more, he would have to wait on the call, give out details, and eventually delaying him on getting to the problem at hand. I told the tech the work has already been done; we have a case number already in place and they are waiting for his phone call. Tech said he can only do what the company would allow him to do. I agreed to the new price and the tech made the call. The tech gave the case number, and he was immediately routed to the department. The phone call literally took 11.23 min, I clock it. So, the 11.23 min that he was on the phone I was charged 117.00? 117.00 dollars divided by 11.23 min = $10.41852181656278 per second The tech said he will be back with a quote, gave me the quote and I paid for the diagnostic fee total 315.00 (The tech gave me a courtesy credit of 31.50.). I am getting the service done on Friday with another provider who informed me switching out the part should take no less then 20 min and with a quote that was an 84.939759036145% SAVINGS than what atomic plumbing quote. I am highly disappointed with Atomic Plumbing both with the service and with the hidden fees.

This is the second time I called Mason and son to do plumbing work in my home. The technicians…read morearrived as they said they would and didn't waste any time completing the work with excellent results. each time the plumber Diagnosed the problem and completed the repairs quickly and professionally. They replaced a leaking disposal on the first trip and two weeks later I called them back to diagnose and make repair to a leaking toilet flange and seal. Highly recommend them and will use them in the future if needed!!!

Late last week I called to get a quote for my spicket repair job- the receptionist was very…read morefriendly who answered my call and took down my issue. Not even 10 minutes later I was called by Dave (I assume the owner) to discuss the issue in detail. He quoted me a max price for the job- which by the way was way less by 60 percent of the initial quote. This is a great surprise for me as a single mother who doesn't plan for repairs (I know it's terrible and I should). The plumber Justin was good with communicating his arrival time and was friendly the entire time he was there. I can be a talker and he didn't seem annoyed at all lol. I would definitely recommend this business and plumber as I had a great experience. I will definitely do business with this company again.

I had an issue with my water heater recently and needed it to be replaced. Kelly answered my call…read moreand got right back to me with a quote within minutes. Her guys showed up on time the next day and replaced it. They were on time,clean and professional. If you need a water heater, you should definitely give them a call. You won't be disappointed.

From the owner: Just Water Heaters Inc is exactly what the name says. Water heaters only. Service, repair, and…read morereplacement. We only focus on water heaters so that we can be the best at those. We don’t do sinks. We don’t do toilets. We don’t do clogged drains. Just Water Heaters.

My Navien tankless water heater started leaking internally due to a faulty heat exchanger, so I…read morecalled James from Dr. Plumber. He went out of his way on a Sunday to communicate with Navien and expedite the shipping of my parts. His prompt action restored my hot water two days earlier than expected. From our brief conversations during this process, it was clear that James is very knowledgeable. He also does an excellent job of explaining what he's doing and why, which is rare in his industry. This was my first experience with Dr. Plumber, but I guarantee it won't be my last.

Was here less than an hour for the work which was good. Then the bait and switch. supposed to be…read more250.00 and that didnt work so it was the more expensive repair 350.00 to install a frost free spigot. Which he earlier said was not a good choice the other repair was a simple pvc pipe replacement with a pex line and shut off for another 150. So 500.00 for 2 faucets within easy access. We felt taken advantage of to say the least. Thank you Dr. Plumber!

This guy overcharged us and was not truthful. I do not recommend. He said we needed a new remote…read morefor $800 but I bought one on Amazon for $20.

Parts availability was not good but that was not the contractor's fault. We are up and running nowread more

Use their Services and they were great!!! Very Friendly,…read moreprofessional and courteous!!!

David,my technician was very professional, knowledgeable, and courteous. His vast knowledge and…read moreexpertise really made the experience an easy and enjoyable service. Ask for David Sparks at your next visit. You will not be disappointed!