Came out and did thorough analysis of the AC unit and was about to troubleshoot and find the issue fast. Feels great have reliable people who's going to look out for you and scam you. I definitely recommend. read more

Great service with quick repair. AC was out and they came out and fixed issue within an hour. Thanks for read more

Mini Split installed November 2022- stopped working December 2024. Fair Mechanical came out to look. Called to tell me the issue, as well as share that the issue was a "known" issue since less than 6 months "after" they installed my unit AND they stopped installing them. In the week I had an issue there were three others as well. Manufacturer warranty covered all parts except the surge protector. The Warranty for Labor with Fair Mechanical was one year- and therefore expired. Paid the bill in full to the tune of $920+ thereabouts - If they knew about the issue during my warranty period, why didn't they reach out and fix it - because then I would've only been responsible for the $290 surge protector- Manufacturer warranty and Labor warranty would've handled all except that one part. So I can't help but assume they are in it for the money only and don't back the product they install. After I expressed my frustrations to the receptionist, she shared with the sales guy. He understood my frustration and asked if he could try to make it right. I feel he only did this because I had said my reviews would not be favorable. He said he'd call me back before EOD. That didn't happen. They got parts and scheduled the repair. He showed up at my house shortly after the tech and said he was able to offer me a refund for the $290 part and one year service on the unit, if I wanted it. ($300 value, basically two cleanings) I agreed to that and said I'd that is what they feel they can do I wasn't going to turn it down. He said he'd be back at the end of the day with a check- didn't happen and didn't hear from him. It wasn't until after I sent a text that I got a reply and such. So, of course this isn't making it 100% right, it is more of a gesture. Making it right would be a refund of everything EXCEPT the cost of the part. But I will take what I can get. I am sorry, I had always heard such good things about this company but I just feel like they did not look out for those of us that bought a unit with a KNOWN issue. Not a recall, that is how they got around it all, I think... but a known issue. If you have a mini split that was installed in the fall of 2022, you may want to call them and ask about adding a surge protector to it so your panel and stuff doesn't get a surge of power and fries. I appreciate the gesture, and obviously I took it- but I can't improve this review. When people don't do what they say - more than once, plus they don't back the product they install or look out for their customers, yah I can't recommend them. read more

Great service, timely repair. The technician recommended various solutions to fix the problem.

Fair Price ,the fairest price you can find in the area. They are very friendly and take great care of the details.

Danny and his team at Fair Mechanical replaced our home unit last year. They did a professional job at a great price. Installation was just a day or two from deciding on what system we wanted. Fast, efficient and friendly service during the hottest time of the year, August! They even topped off the Freon on our old unit so we could make it through the weekend. When our rental units old system starting having issues we knew who to call. After a quick inspection by Danny's team, my Wife and I decided to replace, and not repair the unit . Again, called on a Wednesday and decided late that afternoon what system we wanted. By Friday morning they were out to install and by Friday afternoon our tenants had heat! Danny and his entire time are always friendly, professional and extremely responsive. If you are looking for a HVAC Team that is reliable and "Fair", give Fair Mechanical a call. Thanks K. King VB read more

Woke up to my child saying "daddy why is there water all over the bathroom floor." Ran to the bathroom and looked up and saw water coming thru the light. Talk about a nightmare - 3 kids, 7am and water coming thru my ceiling! Went up stairs and saw my AC unit pan was full of water and overflowing. Called Fair Mechanical right away and was lucky enough that a tech was on the way to a job nearby. He wanted the tech to at least stop the water flow, then fix after the other scheduled job. The tech was professional and not only did he stop the leak but he was able to identify the problem and fix the clog before leaving. I didn't expect to have someone that quick, let alone has the issue 100% fixed. Will always call Fair Mechanical for all of my HVAC needs and highly recommend! read more

I had a Deikin installed and the crew was awesome! They were professional and worked so well together! Linda at the office was awesome! Great communication! The owner Danny was very knowledgeable and made sure I understood everything that was going to take place with the install! Love them and highly recommend them... Bonus !they are a local business...and from Kempsville!!!! read more

Fair Mechanical was hired to install new ductwork and defusers at Norfolk International. Their crew was very professional, clean and safe. It was a pleasure to work with such a reliable contractor who understood the importance of teamwork and diligence. I would recommend Fair Mechanical to anyone who wants a responsible contractor and dependable product. read more

I was referred to Fair Mechanical by someone who thought he was a satisfied customer. The company installed a unit in my residence , did a very poor job with the install as the unit does not sit properly against the wall and over a two month period I was not able to get the owner to respond to my emails nor calls. The result is that after about 6 weeks I found the room I had them install the unit in had MOLD ALL OVER THE WALLS. It appears that Mr. Fair goes out and sells, promises you the world and then once the unit is installed and he has his money, no calls are returned and he hides behind his mother. No calls were returned and HE DID NOT SHOW UP FOR EITHER APPOINTMENT THAT SHE SCHEDULED. Further when I contacted the "once satisfied customer" he told me his unit was not working properly and he was having the same communication issues. A word to the wise....avoid this firm! I am in Virginia Beach not San Francisco. read more

Would never recommend!! I had them scheduled to come around 8 am. It's almost 3:30 and they still haven't shown up. Their unreliability caused me to have to reschedule an appointment, and waste my entire day for a no show. read more

I had an AC emergency and these guys were out to my house the same day that I called. They had me up and cooling off in no time. The price was reasonable considering how expensive AC stuff can get. Although I know the problem was not an expensive fix, I wasn't comfortable handling it myself. I really appreciate how quickly they were able to respond, and how personable the technician was. I would definitely recommend this company. read more