My first experience was great. Got a good deal for what I was looking for...so I thought. Went home…read moreand looked at the brand I bought and saw the same item for a fraction of the cost from the manufacturer. I was charged 3 times the amount. Went in today, with knowledge before hand of the cost of the things I wanted. Again super helpful service until I mentioned the price I was willing to pay, mind you he would still be profiting around $30. He was offended began cussing me under his breath in Arabic and refused to acknowledge my existence until I left. Will definitely go to another surplus in the future or stick to online.

Terrific service and history in this place. Much more interesting finds than at other surplus…read morestores. A historians honey pot.

DO NOT COME HERE TO SALE ANY ITEMS! They will low ball the hell out of you!…read more Brought a full container of uniforms that still have the tags on them.... Some used. But 80% of them still have tags on them! Flame resistant and frog tops, They offered me $54

The customer service was very helpful with helping me to find what I was looking for.read more

This surplus store has a lot to offer and gives you the opportunity to dig for treasure. You can…read morefind unique items from coutries around the world. I will let you in on a secret, bypass the expensive namebrand clothing gear that offers you minimal protection against the elements and do a bit of reasearch on wearing military gear especially the cold weather gear and equipment. The cashier

Best surplus store in the north Houston area. Great prices and large selection of gear, clothing,…read moreand accessories.

It took ASW 6-days just to ship my items - shipping was very expensive. Worse, when I called and…read moretalked to Kevin, he was snarky and insultive.

Pretty expensive. I bought a pair of camouflage shorts for 50.00. They do have polyester…read morecamouflage. I went with the classic heavy duty camo. They have boots, hats, pins, and patches.

Incredible place to pick up durable ready to wear gear for hunting a predator…read more Great customer service for whatever you will need .

The Woodlands shop at Portofino Center is a wonderful store. The staff are knowledgeable and will…read moreoffer all kinds of alternatives and suggestions when asked. They helped me find the bugout bag my son was wanting just by a snapshot that I showed them on my phone. Got me the right colour, right accoutrements and accessories to make his gift absolutely perfect! I cannot recommend them enough!

Great first time visit. Have bought products at Bass Pro shop but first visit at a store. Their…read moreMemorial Day sale did not disappoint. Big selection of great sale items and customer service was splendid. Hopefully I can find a store in my location on the east coast. Taking lots of great clothing, gear and patches home.

Went in to exchange a pair of boots I bought online due to sizing. Everything was going perfect and…read morehad the new boots on my feet ready to check out. Next thing I know the computers go down and I'm told I have to come back at a later date. So even with an in kind exchange, the manager could not process this and punch a key when the computer comes back online? Gas, time, and money be damned.......I love their products and have spent thousands on them over the years. Come on guys, really? You're selling to Leos, First Responders, and Military. Get some competent people to deal with other competent people that spend their money on high priced items. Atleast a good manager that can make a management call. I will not be going back to this store.

I normally don't leave bad reviews of business establishments, but I find it very appropriate to…read morevoice my opinion for this specific store location.. I am a full-time Paramedic, and I rarely have the time off, but today was my day off, and I decided to take some time out of my day, and drive to this store in hopes of purchasing some new boots for work. As I walked through the door, the two men behind the cashiers desk, barely greeted me, as if they didn't care for my potential business or value me as a customer. They were too busy leaning back on the side countertop of the cashiers desk having a private conversation, instead of projecting a welcoming attitude, and thus emitting a positive atmosphere.. NOT once did ANY of the employees on shift ask me if I needed any assistance in finding any products. NOT once did they walk over to check if I was finding everything okay, which in fact I was not, because the lack of stock in the tactical boots area was terrible..and NOT once was I given the impression that I was a valued customer, which made me feel very unwelcome, and uncomfortable...I have in fact over the years spent a lot of money at this store for work gear, and presents for my family, and I have always found the employees to be rude, lazy, and unwilling to lift even a finger to help a customer. I didn't say anything because I gave them the benefit of the doubt..but today was their last chance. Due to the ongoing terrible customer service, and quite frankly, an ongoing lack in merchandise sizing and inventory..which I've noticed over the years, I would NOT recommend anyone to to take time out of there busy schedules to spend their hard earned money at this location. I feel that exceptional customer service is a massive driving force behind any business, and as someone whom has worked many years in the customer service field, I find the employees of the Webster location's lack of service, lack of effort, lack of any dedication to the customers needs, and their gross lack in professionalism, is absolutely atrocious.. When I walked out of the store, I made a point to look, and smile at the employee behind the cash register, as I am respectful. Not only did he look back at me acknowledging that I was leaving in a respectful and friendly manner, his vague type of glance, suggested a total disregard of respect. He made NO effort whatsoever to see if I had found anything I was looking for, nor did he tell me "Thank You For Coming Into Our Store Today", and or in conjunction with "Have A Great Rest Of Your Day"..which I feel is an example of a common courtesy which should be implemented in every business establishment for everyone whom walks into their store. I hope that this review is helpful.

Very helpful friendly n best prices. They have a big selection on everything you can imagine.read more

EXCELLENT SERVICE!!! Walked in and was asked if I needed any help... Directed me strait to what I…read moreasked for and were so friendly. Highly recommend them for t-shirts, overalls, biker vests... lots of fun things.... Go check them out!

My experience at GI Surplus was a good one. I was greeted by three beautiful ladies; one of which…read morebeing the owner Ms. Donna. Very complementary and helpful. The selection was extensive, and organized. Very neat. aka squared away. I found all I need and then some. Prices were just right and I'll be sending my brothers. Semper Fi