One of the most dishonest appliance repairs & sales companies I have ever dealt with. Two female…read moresenior citizens called them regarding checking out washers. They did not provide an estimate for the service call or request information about the washers. Showed up; spent barely 5 minutes in each case. In one case the washer was pronounced to be too expensive & too old to repair. No bill was given to my friend & the repair tech acted as if there was no charge. A week later she received a bill for $127. If she was informed of the service charge prior to engaging Schlumberger's services, she would have declined! In the second case the washer did not turn on. The tech switched the machine on & off, did not even remove the access panel to the computer controls & told the women it would need a new controller that costs $400 to repair. However, a friend of hers checked it out & the problem was a wire in the electric outlet was displaced. Again, the tech did not present a bill & again a week later they sent a bill for $120. Something is radically wrong with this picture & borders on senior abuse.

We wrote to GE regarding our GE Profile dishwasher. ...... update if we follow GE's instructions,…read morewe VOID any warranty on the GE Profile dishwasher. Letter written GE--We are writing to you about our GE Profile Dishwasher, PDT795SYVES,purchased 19 June 2025 from Schulberger's INC, 1800 Broad Street, Quakertown, PA 18951, (215) 538-1800. We purchased the machine for $2029.86 including $225 installation, $239.99 5 year extended warranty, and $114.89 sales tax. Schulbergers stated this issue is GE's responsibility, not theirs. We used the device five MONTHS daily except for a one-month vacation break in September. When we returned at the end of September, we noticed a foul order in the machine and silicon sealant is grossly excreting out from the lower sides of the machine. The silicon has the appearance of long and thick thread spidery webs. The dishwasher silicon can and does clog the drain lines from the dishwasher to the sink drain. We don't need plumbing issues caused by the GE Dishwasher. The silicon seals the seams between the tub and the side walls of the dishwasher. The silicon prevents water escaping to the dishwasher exterior. We know the combination of detergents, high temperatures, and water in the dishwasher are degrading the silicon. I have often seen this occur in bathtubs and showers where exposure to soap, detergents, water and heat degrades silicon sealant. As the silicon sealant excretes from the dishwasher seams, water and detergent escapes outside of the dishwasher putting the us, the owner at risk for damage to the dishwasher and home. This is most wrong and cheap of GE. We do not use the machine as silicon is a health hazard and we are finding silicon on our dishes. We are very dismayed and angry that GE uses silicon, essentially a hazardous substance on the interior of the dishwasher. Silicone sealants contain harmful chemicals, such as phthalates and isocyanates. Phthalates, in particular, are known to disrupt hormone function and may pose risks to reproductive health. Ingested silicon causes digestive tract issues and may cause circulatory system illnesses and cancer. As per our request, a GE Technician came to our home and inspected the dishwasher. The service technician said he, GE Consumer Services, and GE Engineers would review the inspection and get back to us. Subsequently, Consumer Services communicated to us that they, the service technician, and the engineers see and found no issues. We vehemently disagree and are most disappointed with GE. We request a GE executive communicate with us to resolve the above issue. We request and expect GE to provide us a full refund and remove the dishwasher from our home. Response from GE......Hello, We're reaching out regarding the case for your washer and service. Our technician and Technical Assistance Group (TAG) have determined that no repairs can be completed to the dishwasher as there are no faults found with it. The tech states silicone seeped through tub seam, advised this is normal from assembly. We update and redesign each model every 1-3 years so any problems we find currently excessive will be addressed. I understand your concerns with quality; I can assure you GE Appliances continues to review all products for possible improvement. I understand how upsetting it can be when a product fails to operate or meet your expectation. This case helps ensure we work to improve quality control and internal processes. We want our consumers to be satisfied with our products and any service needs that may arise as GE Appliances has established high standards in appliance quality and design. This is the reason we document and encourage, your comments and any feedback. Please let us know if you have questions. Your case will be placed on standby. This just means we're happy to further assist if needed, but won't plan to proactively follow up. Thank you for choosing GE Appliances, a Haier company and have a great day! Sincerely, Cheryl GE Appliances a Haier Company Consumer Relations 1-800-386-1215 Option 4 PLEASE READ WHAT GE TOLD US TO CLEAN the silicone.....this is no joke .. it VOIDS the dishwasher warranty. ......Below is the response from the safety team after your review was completed: PQE/Safety Update: The silicone shown in the photographs is used during manufacturing to seal the stainless tub seams. Excessive sealant visible in the tub is more a quality issue and not a potential safety issue. The silicone/RTV seam sealant used is NSF approved and safe for potable water. Here is a tip from the Dish Team that they have found helps with removing excessive (cosmetic) silicone from the tub: Steps: 1. Clean/scrub the seams with a dry - must be dry - Mr. Clean Magic Eraser. This does take some elbow grease, but it does work. It will wear out the pad so they may need more than 1. 2. Use a Dishwasher Cleaner and run a cleaning cycle as directed on the package.