We have used cooper for 2 major installations and the service is top notch. Reliable and very…read moreknowledgeable technicians and service professionals.

Water heater replacement, needed call back for leak due to poor installation. Problem corrected to…read moremy satisfaction.

Good work but for double the price. Way too official - make…read moreyou sign waiver for repairing a A/C

DONOT USE Christian Heating, Cooling, Plumbing and Electrical…read more ABSOLUTE WORST COMPANY I HAVE EVER DEALT WITH On 7/20/2022 we purchased from Christian a NEW HOME COMFORT SYSTEM DAIKIN AC DX17VSS421BA, E001346 1 DAIKIN FURNACE DM80VC1005CN, 2112343463 1 DAIKIN COIL CAPE4860C4, 2201412759 1 DAIKIN ONE PLUS - D9000, AA2201003992 We paid $20,744. 12 year warranty Here we are 4 years later being treated like shit from Christian Heating, Cooling, Plumbing and Electrical On June 25 our air stopped blowing cold air They came out on June 25 said the Expansion valve was bad they had to order it. 2-3 days to arrive. Ended up Taking 7 days. they came out on July 2. Never replaced the Expansion valve bc this guy said it's not the Expansion valve, you have a leak. Took 2 1/2 hours to find the leak. Said the inside coil was bad, leaking Freon. He sent order to shop to get coil, should be a stock item. They will call you. I called them they said we don't have the coil in stock it will be 7-10 days to get it. I said are you kidding me. The guy was an absolute jerk to me, never even apologized for the first techs misdiagnosis, wasting a week on a part we do-not even need! It's 101 today was 102 yesterday. I said to them this is ridiculous I am supposed to wait 7-10 days after I have already waited 7 days. You haven't even apologized. He said there's nothing I can say or do to make you happy. They just don't care Don't even act like they care! I have never experienced such poor customer service in my life! Today is July 11. no air since June 25. They were supposed to have the part July 9. Still no part, my husband asked to speak to a manage, we have still not received a call from a manager as promised.

dryer vent cleaning. did a very good job. they also fixed a…read moreleak and did not charge extra Should recommend them for sure

Aaron was very knowledgeable and responded quickly to my issue. When he arrived, he was able to…read morefind the source of the issue. I would recommend him.

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.

Joe came to our home and installed a humidifier and also connected a gas line. He was a very…read morefriendly person and a pleasure to have worked with...but...We spoke to him about coming back when the stove top delivered to help install it when we talked about the cost he charged...and it was stated it was included. We have tried contacting him multiple times and haven't gotten a response. Now our calls are sent to voicemail. Finally, when it was connected without him, we were told there is a leak in what had been installed. We wanted to give him the opportunity to fix it but no one answers or calls back. Update: no response still. We had two plumbers come out and couldn't believe this is how it was left. There was also no shut off valve installed on the same floor which was out of code. Surprised a licensed plumber would leave anyone in such circumstances, especially with a small child in the home.

We just moved into our very first home and panicked when our thermostat went blank. Joe arrived…read morepromptly and discovered that the mysterious emergency switch in our basement stairwell actually turns off the entire HVAC system, including the thermostat. Yikes for us, but easy for him to get the job done. He serviced our system and gave us an estimate on a replacement for the 22-year-old AC unit. We bought our own Google Learning Nest thermostat off Amazon, and you heard it here first folks, DON'T DO THAT! It wouldn't work and I regret not letting Joe provide it himself. He reinstalled the old thermostat and now we've got a tuned up HVAC system that runs better than ever. When the bell tolls on our ancient AC, we'll have Walsh & Son handle it all like the pros that they are. Thanks, Joe!

Joint Way has installed four mini-split heat pumps (eight zones) at our building. For a…read morecompetitive price, the Quality of the work is excellent, all the way from system design through installation and servicing.

Had to replace HVAC Unit. Fair pricing and timely service. Would use this company again.read more

Was upfront on what I should get done with heater. Was reasonable priced but someone else came in…read moreat a lower price. Other heater people I requested an estimate was much higher. $4,500, $3,500 - His price came in lower than $3,500 for a replacement heater.

I am glad I went with Airflow! They were very responsive. I reached out to them at night, and they…read moreresponded immediately. That includes responses I saw when I awoke the next day. Additionally, the work was excellent and done right the first time. Anthony was the person who did the job. It was self-evident that he was thoughtful in his problem-solving and clear in his explanations. He was up-front and transparent with the work that he would need to do and the costs. In my case, I had planned to get a second opinion; however, I felt comfortable going with Airflow based on my interactions with Anthony and the Airflow team, and on their professionalism. This experience is one of those situations where, if someone I know, even a colleague at work, has an HVAC issue, I would feel comfortable recommending Airflow. They are fast, communicative, and clearly competent at what they do. I love it when I get to write positive reviews like this one, and they earned it.

Highly recommend Cupo Appliance Repair. Joe was responsive, professional and was able to convert…read moreour gas dryer to propane quickly.

Hosed by Sears Repair Service twice this week on a clothes dryer repair--arrival time changed…read morethroughout the day only to be cancelled and told to reschedule by an AI Bot. Day 2 mid afternoon rolled around (no Sears update)--came across Cupo Appliance Repair's number on-line. Called to see if I could establish a back-up plan. Immediately was connected to a human being (Joe) who was not only knowledgeable in what likely was the issue with our dryer, but had the parts on hand (OMG, right?), was able to provide an estimate of costs, and said you will have a working dryer by the end of the day (insert the sound of angels singing). We then scheduled service for 4 p.m. Called Joe back to confirm Sears cancelled again and shortly Joe was on his way to our home. Dryer was fixed in no time flat, he even helped us with a cabinet door. Joe is courteous, professional, knowledgeable, had the dryer up and running quickly, offered service at a reasonable price, and I highly recommend contacting him when you are in need of an appliance repair. I did not see all the 5-star reviews until later and I can say I believe they were all well earned and well deserved. Thank you, Joe!