Highly recommend Cupo Appliance Repair. Joe was responsive, professional and was able to convert…read moreour gas dryer to propane quickly.

Hosed by Sears Repair Service twice this week on a clothes dryer repair--arrival time changed…read morethroughout the day only to be cancelled and told to reschedule by an AI Bot. Day 2 mid afternoon rolled around (no Sears update)--came across Cupo Appliance Repair's number on-line. Called to see if I could establish a back-up plan. Immediately was connected to a human being (Joe) who was not only knowledgeable in what likely was the issue with our dryer, but had the parts on hand (OMG, right?), was able to provide an estimate of costs, and said you will have a working dryer by the end of the day (insert the sound of angels singing). We then scheduled service for 4 p.m. Called Joe back to confirm Sears cancelled again and shortly Joe was on his way to our home. Dryer was fixed in no time flat, he even helped us with a cabinet door. Joe is courteous, professional, knowledgeable, had the dryer up and running quickly, offered service at a reasonable price, and I highly recommend contacting him when you are in need of an appliance repair. I did not see all the 5-star reviews until later and I can say I believe they were all well earned and well deserved. Thank you, Joe!

Highly recommend! Artem responded immediately to my inquiry when my dryer stopped spinning. He was…read moreable to arrive within an hour for the repair! He was very thorough with explaining what needed to be repaired and had very reasonable prices. He was incredibly focused on the details and very courteous. We will definitely be calling him again for our appliance repair needs!

Artem was very efficient and quickly assembled a 6x4x4 ft (nearly 200 lb) patio storage shed. He…read morearrived promptly and got right to work. Good job and cleaned up afterwards. Will definitely be calling him for future handyman projects! Thanks, Artem!

Horrible service. I was installing a breaker switch on my breaker box. I've basic knowledge but…read moredon't know all the different types and whatnot. I went to Home Depot first and they had a guy help me but didn't have what I needed, so I called this place. He answered the phone with a "what do you want" kind of attitude. If I didn't call two other places beforehand I prob would've hung up right there but I needed it. I told him I needed a Siemens 40amp breaker switch, he didn't ask any questions about what type, style...etc. and I don't know enough to mention any of that. He said he has it so I drive 40 min to the shop. When I walk in there is no one in sight. I start walking down the ridiculously tight aisle saying "hello", "excuse me", and when I make my way to a point where I can see the front desk again, this guy is just standing there, leaning on the counter. Didn't say a word. No, "hello I'll be right with you", or literally anything else to let me know there was someone there. I was snaking up and down each aisle so at some point he had to of been on the other side of an aisle or something, hearing me request help. I walk up and say, "Hello, I'm the one who called about the breaker". I had the old breaker in my hand as a reference for myself. He walks around the counter, still not a word said and then he looks in my hand and says, "you didn't tell me it was a CH". I said, "I told you everything that the people at Home Depot told me and you said you had it. I don't know that much about breaker switches". He replies, "well you didn't say that and I don't have that kind". I tried to ask a couple of questions and he kept cutting me off, putting his hand up at the same time like he was telling me to stop and not finish my question. He says he's trying to educate me and my response was he wasn't doing a good job. Keep in mind I've been polite, smiling, offering greetings, and doing all the normal things you do when meeting someone, and he's acting like having a customer come in was the worst thing that could've happened that day. After I said that he says, "ya know what, you can just get out!" My response was, "happily, forget you and forget this store". Then I left. I've read other reviews of this place after my visit and they seem pretty mixed. Some say the owners are rude and others have good visits. I'll never step foot back in this place. I've worked in customer service for years and everything that happened was a perfect example of terrible customer service. So bad that I'm writing this review and I've NEVER written a review for a store before. In fact, I had to create this account in order to write this. Hope this helps others. Next time, I'll just wait a couple of days for the Home Depots supply order to come in. Safe wishes.

Great company local company. They serviced some appliances for my parents…read more Very professional and competitive pricing. There's alot of company like this advertised, but this one is tops! Give them a chance, you won't be sorry

I've now left 3 more messages for Dylon and still NO return from him…read more If he says I'm calling the wrong number, then every call i make must be answered by saying, hi I'm Dylon, text this number or leave a message and I'll get back to you as soon as I can!!! So he's not just a lousy plumber but he's not being honest about not answering phone calls! All I wanted was my dishwasher repaired and I got ripped off. 0000 stars for a dishonest, lousy excuse for a man. Everyone I know with get my message about him! EK

This business is THE BEST when it comes to customer service! We are right now getting delivery of a…read morenew GE fridge to replace the Samsung that came with the townhouse we bought in 2020. The people who work here are knowledgeable and very helpful. When we moved here in the summer of 2020 during covid, they sold us our GE range and Kitchenaid dishwasher. They even have a dog-friendly store! We will never buy appliances anywhere else.

I purchased a clothes dryer on Monday and it was delivered and installed by Friday. Happy to do…read morebusiness with a local store.

Repaired dryer quickly, had part on truck. On time. Very accommodating…read more It was an easy fix that another repair company couldn't take care of.

Wanted to buy a particular model of a whirlpool dryer that was highly rated, but when I went to the…read morestore they only had a different one. Rebecca said the big difference was extra features which I did not care about, but it turns out that the big difference is that the dryer they delivered is not energy star certified. We lost out on a $300 rebate! Not to mention that we always try not to waste energy. I am so upset. I wish I had just purchased the Speed Queen washer since there was also no deduction for buying both together anyway.

A very nice man named Sam came to our house. He was professional, kind, courteous and thorough. I…read morewould have no reservation calling him again if I needed a repair.

Could not recommend more!! We came home from our honeymoon to our dishwasher not cleaning our…read moredishes properly. I called Vision Appliance Professionals, and they came out the next day. Extremely professional, cost-efficient, and timely!! Sam knew exactly what the issue was and executed the fix right away. Will definitely be using Vision Appliance Professionals for all of our future needs!!