We had an emergency issue with a U-haul traveling to Texas. The crew at Paul's were right on it and…read morediagnosed the problem, got the needed parts, fixed it all and we were on our way the next day! Thanks Guys!​

Thank God! Randy was there to help my Mom. She is 78 years old she was on her first road trip to…read moresee all of us her children in multiple states, she got to Jordan Valley Or when her spark plug popped out of her engine. She luckily had limited cell service and called me. Mind you the siblings all were worried and discouraged her from going alone with her two little dogs. I called around where she was broke down nobody could help so I reached farther I called Grumpys in Baker City and waited for a call back that never came I prayed and called Paul's transmission in Baker City Oregon I talked to Randy who said we will fix it get her here. I called Mom back told her to call the tow truck. The tow truck came all the from Boise got her in 5 hours she was at Paul's transmission. They gave her a car while they fixed her van. In 3 hours she was back on the road. Meeting my husband in Ritzville Wa and drove to Spokane. Her van is running great a huge thank you to Randy for answering the phone on the holiday week of the 4th of July and reassured our Mom. We can't thank you enough! Good people exist. They didn't overcharge her. She made it safe a sound. She was so nervous and scared. Randy really made it work. Now she is at her sister's in Sandpoint. Sincerely the Durst Family

Very grateful to Fred for help and support with our Itasca Navion RV. We had been driving from…read moreFlorida to Port Townsend, WA and our alternator failed. We called Fred and he suggested we drop in and charge up our battery before continuing on to Kennewick for a scheduled RV service appointment. Fred personally installed a new glass battery and we rigged up a connection from our generator to a trickle charger connected the new battery. We got to our appointment in good time to install a new alternator and the guys in Kennewick out the door by 5:00! Without Fred's help I might still be waiting an alternator until Monday! If you need service while you are on the road and going through Baker City, OR. Give Fred's a call. I know they will do their best to help you.

I don't even know where to start. I found Fred's shop on the very last nerve I had trying to get a…read moregood quote for a repair that cost more than the car. I was at wits end, until..... I had all but given up when the phone rang, it was Fred. He said "if your'e out and about, stop by, lets see what you got". Hesitant as I was because I just spent the whole day getting quotes, back and forth while driving a car that's best described for teenagers (I'm 54). This little car was 2010 Hyundai accent with tint windows and a stick shift. I truly believe I gave myself carpal tunnel driving it the little time I had it! lmao!! Anyhow, at the end of the day, he took that car in on trade with some cash for a more 'sustainable' car for my age. A good, clean, nicer car, a Chevy Malibu. I couldn't be happier. Such an honest guy Fred is. I feel like this cat finally got the mouse! Thank you Fred! I personally will NEVER take my car anywhere else! You are the best!

Amazing crew in there, Douglas was an awesome straight forward guy. They understood what I needed…read moredone and did it in significant time. This is the best auto shop I have ever been to.

First time at Hills Auto repair. They repaired my A/C at an affordable price and with quick…read moreefficient service. Friendly staff. I'll be back to this shop for future repair work!

Joe Scott is the best. I have had him fix my car with fantastic results. Furthermore, on2 separate…read moreoccasions I have went in willing to pay for minor adjustments to sticky doors on my work vehicles. It's really hard to fit an appointment into my schedule. Both times he fixed it on the spot for no charge. I will never go anywhere else.

Love this place! Love the people here! Reno was the hero who fixed our bumper on the spot while…read morewe were on a family road trip and about to leave town. He was a pro and made the time for us even though we just dropped by. Noelle (hope I'm spelling her name right) was very friendly and accommodating over the phone too. Felt very comfortable with them and they went above and beyond in helping us out. Great fix, great work, you guys saved my bacon.

Our car broke down on our way through Baker City. Our insurance sent Eastern Oregon Roadside. Tim…read morewas very friendly and professional. He provided excellent customer service. He even dropped us off at our hotel. We highly recommend Eastern Oregon Roadside.

I'm an older woman who is fighting Cancer. I am on a fixed income but still need a reliable vehicle…read moreto get back-and-forth for my doctor's appointments and treatments. In the month of April of 2026. I went to one of our local dealerships, Baker Garage in Baker City. Oregon. I couldn't afford to purchase a brand new vehicle so I could only purchase what I could afford. It was getting dark. It was toward the end of the day. There was a note across the steering wheel that said unsafe car when I questioned the salesman, he says, oh, when they got this car and they forgot to take that out, they we always have those on vehicles that we purchase. He said it's all good. Don't worry, go ahead and take it for a test drive. I did, and it appeared to drive like it should have when I got back. He was pressuring me to hurry and make the purchase. Because they were going to close. And as I said, I needed a vehicle to get back-and-forth to doctor's appointments and treatment, which I had a schedule appointment the next day. So I went ahead and purchased it gave them the money I had signed up documents and I left The very next day when I got in the vehicle to go to the doctor's appointment. I had discovered a massive amount of dog care all over the vehicle. I mean, it was covered everywhere Follo.\nWed by an odor of something. I went back into the dealership and spoke with the salesman who sold the vehicle to me and asked him if he would talk to the manager or the owner, who also has dealerships, not only in Baker City Oregon, but Has the dealership of the Chevrolet in Walla Walla, Washington and the one in ellingsburg, Washington. I\n Asked him if he would ask the owner. The manager, whoever was in charge, if they would be willing to go at least half with me on having it detailed, I was told at that time, they do their own detailing, and I asked why they didn't have that car detailed and he didn't have an answer, he said that they could give me. A deal on their detailing, and he didn't know how much that would be, but it would be cheaper than if I went anywhere else and he would get back to me. 7 hours later At the very end of the day before closing, the salesman gets back to me to tell me that they are sorry they can't do anything for me. I asked, are you kidding me? You guys can't even meet me in the middle and go half with me. Because you didn't detail the car or do anything to it. He said, no I tried everything. And they just said there was no way they could do it, because I didn't finance the vehicle through them but I paid cash. I\n Called to talk to the owner Justin, I called the dealership in Walla Walla and the one in ellingsburg, to ask if he would kindly go half with me, he never returned my phone call. Please keep in mind that these are dealerships, they certainly could afford to have detailed the car or at least went half with me, I'm on a fixed income and having to pay a detailing shop here in Baker City, which tied the car up for over 2 weeks, because I had to make the appointment because there were other people before me and I certainly didn't want to drive it to my appointments in that condition. So I had inconvenienced people to please give me rides until the car was ready and clean. I haven't drove the car, it was parked all this time finally took it out for the first time here May 4th. And there's a loud noise underneath the engine. Truthfully, I feel that they took advantage of an older woman with health issues, they didn't care. They just wanted my money. My husband passed away. I had nobody to check the vehicle out. And I didn't have any more money to buy a newer car, so I'm posting this to reach out to all of the people who may read this, and before deciding to purchase from the baker garage in Baker City, Oregon or the Chevrolet dealership in Walla Walla Washington, Or Ellingsburg Washington.. I've worked all of my life until I got the cancer and now I'm weak from the waist down and can't do the things I used to do in life and I'm limited. You are a family member of yours.Even your friend doesn't deserve the treatment that I've got.Yes i'm stuck with I headache And I wish I never went to them and bought this vehicle. But it's too late , but it's not too late to warn you and your family or your loved ones not to make the mistake I did.

Boy, I can't say enough incredible things about Baker Garage!! Dale and Stephanie are beyond…read moreincredible. They get me in quickly and I alway trust their advice. The rates are great and I always feel that they are more than fair. I would highly recommend them to everyone!

I was fortunate to meet the owners at the Elks lodge as I was passing through here in Baker City…read more In conversation I mentioned that I was looking for someone to assist with a tangled winch line, which I thought would require removing the bumper in order to remove the Warn winch in order to remove the winch cover in order to de-tangle the line. *whew* The gentlemen said he might be able to just pull the knot out with his ATV without all that labor and invited me to stop by. It was after 5:00PM, he and his wife hooked my synth line to an ATV and VOILA, pulled the winch line all of the way out for me and saved me so much grief, and obviously some $. I'm grateful to them both. They're genuinely nice folks building this business. It was a pleasure talking to him at the Elks and I can tell he's extremely knowledgeable about all things related to ATV/UTV, service, repair, winching, rope, recovery, rescue, tackle etc. He also had a nifty aluminum snatch ring/soft shackle rated for a rig as big as mine, and I bought one. I like the quality.

Word of mouth within the community led me to Grumpy's Repair. I heard many testimonials on their…read morequality, friendly service, honesty, value and prompt completion. I needed diagnostics and repair on a recently purchased used Ford F150 4wheel drive. What I received was all of above with a friendly greeting my first visit. All repairs were completed before the promised date. Quality work done well with all OEM parts. Adrian, Corey & JR are Great ! Thanks, Ben B Baker Oregon

Thank you to the team at Grumpy's for helping get this stranded traveler back on the road! When my…read morealternator died on the freeway, they made room in their schedule and got my Escape running ship-shape! Super cool and nice folks work there, and with their expertise made a really stressful situation less so. Highly recommended.