Our Outback broke down yesterday on a remote Eastern Washington country road with spotty cell…read moreservice. It was very hot and actually a rather desperate situation. Yuri spoke to us promptly after we contacted our insurance co's Roadside Service arm. His encouraging tone and proffered personal cell number were reassuring. Midway through orientation, we changed the original, smaller, city we had chosen as a destination to a larger one, somewhat farther away (there was a dealership there). Yuri was cheerfully adaptable and said he would drive us and the vehicle anywhere. He was very diligent about the actual towing and safety issues regarding our car and us. He was sensitive to our comfort in his rig and offered to stop anywhere along what was a pretty long ride. Yuri has honesty and moral values we appreciate. So without any reservation, we would recommend Yuri and Basin Towing to anyone. This man is a Godsend when someone is in a dangerous and difficult situation. Basin Towing sets a high mark other emergency services should shoot for. We would use Yuri any time.

Yuri with Basin Towing was extremely professional, he had excellent communication & made the entire…read morebad experience less stressful! Once he received my service call for a tow he called me to let me know what his estimated ETA for his arrival was which was very much appreciated because I was very worried I would be waiting for many hours. Then when he was about 15 minutes away from arrival he text me to let me know and said it was OK for me to ride back in the tow truck which was awesome because my husband was at work and I was over 20 miles from home so it would have been a long walk in the dark down hwy 17. When he arrived he was super polite, handled my vehicle with care and was well prepared for how to seemlessly get my little car loaded & hooked up to be towed safely. I was in the middle of a VERY long hold on a phone call with the delivery company I was working for & delivering a Home Depot order when he arrived, he was so polite & asked for my permission to move my car how he needed to position it accordingly. When I got into the tow truck he was super friendly and chatted with me the entire way home so the ride wasn't awkward at all. When we arrived at Les Schwab he again unloaded my car with care, precision & skill. I also still didnt have a ride home even though we were back in Moses Lake so I was going to walk home but he gave me a ride back from Les Schwab to my home in Knolls Vista. He knew I was a delivery driver & that I was in the middle of a Home Depot delivery when my car blew the tire. He offered to take the bag of cement I was delivering with us so I didnt have to come back to get it before I returned it to Home Depot. Yuri was ABSOLUTELY Aaamazing Start to Finish! There was'nt anything that he could have been more amazing at. Today was a bad day for me because Im down & out to be able to work and make money.... but Yuri TOTALLY Saved the day!!!! My car is where it needs to be for repair & Im home safely. He literally provided the ABSOLUTE BEST Service I have EVER had! If I could give him 500 STARS I would. Thank You Yuri, you were exceptional! If I was ever needing a tow service again I want it to be Yuri w/ Basin Towing & Repair LLC in Moses Lake. Thank you kindly for all your efforts, you are BEYOND APPRECIATED!! Soo if you need a Tow Company Basin Towing in Moses Lake should be your FIRST PICK & Ask for Yuri if he is available because he provides TOP NOTCH SERVICE! Whoever the Boss is needs to give him a Raise!! ‍‍‍

Superwash cleans my vehicle very well as opposed to the other wash in town. It is also less…read moreexpensive. The owners are more than fair! Most recently we had an issue as our truck is too large for the wash and when it was brought to their attention, they responded and refunded in a timely manner. Definitely will continue to support them!! Thank you!!

Quick, in-and-out, and voila! Car ready for the road.read more

Fantastic honest service. Had to have my truck and trailer towed over thirty miles and then have my…read moretrailer stored for over a week. Decent prices, secure storage, nice people. I hope I never need a tow again but wouldn't hesitate to use Moses Lake Towing!

Do not use anybody else! Dispatch was great (Alan) driver was great! You will not find better…read moretowing operation. Fast, professional and reasonably priced! They towed our vehicle with a trailer literally in the middle of the night from George WA all the way to Spokane Valley. Outstanding all around!

We had car trouble in the evening and were assisted by Stormin Towing. They showed up quickly and…read moremade a stressful situation so much easier. Not only did they tow our car to the repair shop, but they also gave us a ride to a nearby motel--we really appreciated it. Everything went smoothly. Highly recommend if you ever need a tow in the area.

My new Jeep had an engine problem/recall that needed immediate repair two days before I was…read morescheduled to drive 1000+ miles for the holidays. Stormin made sure to get to my vehicle to the dealership asap, even in the busy winter weather conditions. We had a little problem arise from the tow but he was sure to make it right! Thank you Norm and Stormin Towing. You helped me make it to my family for Christmas!

I waited over two hours at 3 a.m. for service, only to learn through AAA dispatch that Vista Towing…read morehad no drivers available because they were out of town. I received no direct communication or updates from Vista during that time, which left me stranded in a difficult and unsafe situation.

They closed at 5. I thought I had a reservation, and showed up at 4:30. My online reservation did…read morenot go through. Instead of helping me figure out why I didn't have a truck when I needed one, and was in obvious panic, the counter person refused to wait on me, and at 4.45, came to my car so do and threaten me with law enforcement if I didn't leave. Rude. Aggressive and very disrespectful

Eli of EJ towing was amazing! He definitely went above and beyond in all respects, even following…read moreme to my next stop to make sure there were no issues. He also helped me set up mobile repair for a suspension issue. Great work!

Not sure of the man's name who helped us, but my insurance got my location horrifically wrong, and…read morewas sending him 20 miles away from us, so I'm glad I called to check in, he very kindly got to us within 15 minutes. He reassured us and kept me (panicked!) calm, as he were concerned we might be stuck out in the heat (I told him we were two ladies traveling alone, which he provided reassurance that he would get to us soon!),. When he got to us, he was able to do a quick fix, as there was nothing actually wrong with my car, and reassured us that even if it happened again, to keep going as it was not a danger. He called us about an hour later to check in on us, which was so thoughtful. Very thankful for EJ Towing! If I'm out this way, I'm keeping their number in my back pocket.