Crystal Pool and Spa has been my pool store since we bought our home with pool in 1996. The owners…read moretruly care about pool maintenance and helping to fix any problems or issues you may have. The guys out servicing the pools know what they're doing and are patient and knowledgeable if you have questions. For 28 seasons I have trusted and relied on Crystal for all my pool needs and am very happy with them.

Great, well stocked, well staffed, pool supply store. I've dealt with Crystal Pools for over 20…read moreyears and just love their service and selection of products. They work hard to help get your pool right and have a very sophisticated water analyzer now that tells you everything and in just minutes. Thanks Crystal Pools!

Well since my husband didn't listen to me and left the drain plug in our Heyward DE filter, it…read morebroke when he tried to tighten it. I called John Murray's to see if they had any in stock and he told me that since we had an inground pool the plug that we put into the returns will fit the drain plug. Pretty awesome to let us know that so I didn't have to drive there to pick up the part.

After enjoying several good years of service at this location, the last few years, it has really…read moregone down hill. The new staff is argumentative and unprofessional in the way they communicate with customers. No consistency in the way they are making recommendations on how to handle pool water issues. We have forever switched to another pool store in Bellingham and are extremely satisfied in every aspect of their business.

Pool Pals has been my Pool service provider for more than 20 years since the early days of their…read morebusiness. Their commitment to customer service and quality of their work is unmatched. They go over and above the call of duty to ensure their customers have positive experiences. They have taught me so much about the operation, care and maintenance of my pool, and their honesty and professionalism is extraordinary.

They will back date you to pay for prior months that no service was rendered if you were to join…read moreafter January...find another company that wont nickel and dime you!

We switched to Ken's Pools three years ago after poor customer work and customer service by our…read moreprevious company. Ken and his team are knowledgeable and professional. They show up when they say they will for our weekly cleanings and they understand how our pool and spa work. They are very responsive whenever something isn't working properly -- Ken or someone on his crew often show up the same day (even on Sunday) to try to resolve the issue. Our pool has never looked or worked better. I've recommended Ken to a few people and will continue to do so!

Saw a Ken's Pools white Chevy silverado driving recklessly and endangering other drivers on I-90…read more Would never want someone like this working on my pool. They seemed to purposefully have the pool vacuum covering the license plate too, conveniently.

We needed an emergency pool heater repair for the swim school we run and John was amazing; he came…read morein with a day's notice and got our heater working! We will absolutely be hiring him for any further work and check-ups on our system. The prices are very reasonable and his service is exceptional. We're thankful to have found him!

I have had a contract signed since March 2025 to refurbish my cement pool with a liner, filter,…read moreinstallation of plumbing etc ... Jon has made more excuses in 2 years and to date not finished ... promised last summer by Memorial Day and this year promised I was his priority to complete the project that I had already paid almost 20,000 to be completed, plus 7000 for a fence to be installed.... that's not completed, I am retired, my husband was a contractor himself for over 20 years and truly when they say respect is earned it's true, unfortunately he passed away suddenly 7 years ago ... he would be appalled at the excuses ... no communication from Jon ... he took full advantage of me and not professional calling other clients see you next Tuesday's ... that should say it all ... beware ... don't be taken advantage of like I was ... it's theft by deception ... Class B criminal charge... I gave him the opportunity and patient for 2 years .... took all his equipment on Friday ... left his crew for over 3 hours to finish digging trenches for the water lines, which majority of the time they were on their phones. Never touched base with me, I went outside numerous times to his laborers asking when Jon was returning that I needed finally a game plan to finish long over due completion date ... came back ... fell in his own 5 inch trenches that he left my yard with for 2 years, no caution tape ... never covered ... left back piece of fence open to drain the pool water ... and left .... never spoke to me ... just avoided me and left . Bad business practices, once I texted him to establish situation he took over 3 hours to respond and started nasty texts and language ... so unacceptable. I given him opportunity to do the right thing .... exhausted all options ... now finally going to local police department to file a fraud report and taking my money and not completing the job. Don't get fooled like I did ....

Delivery was great! Tao, the delivery man, was pleasant and…read moreefficient! Great service , would recommend!!!

Niagara has always given the service they promised!! The water quality was crystal clear.. They are…read moreeasy to deal with and scheduling couldn't have been easy!! They deserve an A+ rating!! Thank you!! Diane K.

Highly recommend. After shopping and researching for 6+ months. I came across Four Season Spas…read moreearlier on but somehow I kept circling back to their website. Finally pulled the plug and ordered. Great prices, great communication, installation was seamless and the quick lesson on the set up and chemical was easily understood. A+

Roger was really great to work with. He spent the time to answer all our questions. My fiancé had…read morepreviously ordered a hot tub from Roger for another house and it has been working wonderfully for 3 years. His new show room has lots of hot tubs on display and all the chemicals and goodies you would need for maintenance. Delivery of the hot tub went very smooth, they installed the lifter bar and and top and we just had to wait for the electrician the next day to start enjoying our new hot tub. I loved how easy the process was, no "used car salesman" techniques. Very forthright, good prices. We are now loving our new hot tub, thanks!

Started off good and just went slowly downhill .... Nice guy, but unfortunately did not know how to…read morehandle the situation.

I could not be any happier with Corey. Excellent priced outstanding communication and service I…read morewill have Corey open and close my pool. Highly recommended