Highly recommend. After shopping and researching for 6+ months. I came across Four Season Spas…read moreearlier on but somehow I kept circling back to their website. Finally pulled the plug and ordered. Great prices, great communication, installation was seamless and the quick lesson on the set up and chemical was easily understood. A+

Roger was really great to work with. He spent the time to answer all our questions. My fiancé had…read morepreviously ordered a hot tub from Roger for another house and it has been working wonderfully for 3 years. His new show room has lots of hot tubs on display and all the chemicals and goodies you would need for maintenance. Delivery of the hot tub went very smooth, they installed the lifter bar and and top and we just had to wait for the electrician the next day to start enjoying our new hot tub. I loved how easy the process was, no "used car salesman" techniques. Very forthright, good prices. We are now loving our new hot tub, thanks!

We had a great experience with Frankenstein Pools and Corey. He has been incredibly accommodating,…read moreresponsive, and thorough throughout the process. As homeowners who aren't always on-site, we especially appreciated that he regularly sent photos and videos to keep us updated. His communication, attention to detail, and willingness to go the extra mile gave us a lot of confidence that everything was being handled properly. We would highly recommend Corey and Frankenstein Pools for pool openings and closings in the Needham area!

Started off good and just went slowly downhill .... Nice guy, but unfortunately did not know how to…read morehandle the situation.

Josh and his team are great..no matter what the issue is Josh has a great and affordable solution!…read moreIt's always good when you have a company that is friendly, courteous and professional and that is exactly what JPS is!

I was a longtime customer of a bigger company in the area, and needed my pool opened on short…read morenotice. The other company didn't return my calls and whenI got ahold of them they quoted me 6 weeks. I found JPS on yelp and decided to take a chance. I couldn't be happier. Josh came by the next day and accommodated me on short notice. He he gave great advice on maintenance, is extremely responsive, and the quality of his work is consistent and top-notch. He has a great team and I am very happy with the decision I made. JPS is a great example of how to run a business. Vlad

This company's representative, Mark Babson, was and continues to be responsive to inquires and…read moreproblems. I purchased a swim spa with Covanna top and it is fabulous. I have their spa attendant service and their technician is great. I highly recommend this company and continue to utilize their services.

On 3/10/25 I submitted a repair request online for my Sundance spa. The next day I received a call…read morefrom the service department, and they explained in order for me to get on their schedule I'd have to pay a deposit of $329. Although it seems like a lot of money, I understand the reasons behind collecting a deposit (customers unexpectedly cancelling appointments, technician time to travel and diagnose issues, etc.). I paid the deposit and we confirmed the next available appointment was 3/20/25. On 3/14/25 I got an email (no phone call) telling me "Due to unforeseen circumstances we will not be able to complete your spa service on 3/20/25. Instead, we will be there 3/25/25". I was so frustrated and disappointed they had picked a new date without discussing it with me and that it was 5 days later. I discussed the issue with the service department, they apologized and said that was the earliest date. There was nothing more they could do. On 3/25/25, the day of my appointment, I get a voice message that said they needed to cancel the appointment and reschedule for 3/26/25. Because I have a fenced in yard with dogs I took the day off of work to be here. I'm beyond frustrated with NE Spas. Conveniently they took my money in less than 24hours but they have no problem rescheduling my appointments for 16 days. By the way their policy is no monetary refunds just store credit. So that's not even an option. I feel trapped because they have my money and left me no other option but to accept their dates.

Crystal Pool and Spa has been my pool store since we bought our home with pool in 1996. The owners…read moretruly care about pool maintenance and helping to fix any problems or issues you may have. The guys out servicing the pools know what they're doing and are patient and knowledgeable if you have questions. For 28 seasons I have trusted and relied on Crystal for all my pool needs and am very happy with them.

Great, well stocked, well staffed, pool supply store. I've dealt with Crystal Pools for over 20…read moreyears and just love their service and selection of products. They work hard to help get your pool right and have a very sophisticated water analyzer now that tells you everything and in just minutes. Thanks Crystal Pools!

Justin from Lucky Duck Pools did an outstanding job, and I couldn't be happier with the service. He…read moreshowed up on time, was very courteous, and clearly knew his stuff. It was obvious right away that he takes his work seriously and has a lot of experience. He didn't just do the basics--he made sure everything was in top shape and took the extra time to point out a few things I should keep an eye on. I really appreciated how thorough and detail-oriented he was, as well as how easy he was to talk to. It's refreshing to have someone reliable and professional taking care of my pool. I highly recommend Justin and Lucky Duck Pools if you want quality service you can trust!

I've used this company for both opening and closing my above-ground pool, but after this year's…read moreclosing I discovered a major issue: the water started draining out under the cover until only about six inches remain. My pool has never had a leaking problem until after they serviced it. I reached out to the owner hoping to resolve the situation, but instead of listening to my concerns, he told me to refill the entire pool "to see if it drains again." I explained that I didn't want to waste money refilling thousands of gallons of water just to watch it leak out, and his response was, "it doesn't cost that much. You live in Barrington, not East Providence," implying that I should just be able to afford the cost. It was condescending, rude, and completely unprofessional. I also explained, as a business owner in the trades myself, that I understand callbacks can be frustrating, but we just needed help resolving the problem. Instead of working with us, he told me he would charge a service fee--despite the fact that the issue only began after they closed the pool. The owner took zero accountability and dismissed everything I said. The lack of customer service, respect, and responsibility is extremely disappointing. I would not recommend this company to anyone looking for reliable or professional pool services.

Always great service.A pleasure to work with Steve. On time…read moreand consistent. My hot is in great shape thanks to Atlantic

Had a great experience with Atlantic Hot Tub! Any time we have any issues, we reach out to them and…read moreSteve comes out to take care of the issue. Greg was awesome when we were in the market and helped us pick just the right tub for our family. Very happy with our tub and the service we received from them. Highly recommend!