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    Harmony on the Peninsula

    3.0 (4 reviews)
    Open Open 24 hours

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    Care Advantage

    Care Advantage

    3.0(3 reviews)
    2.2 mi

    They have plenty of qualified staff, and can ensure you have the coverage you need. Staff is…read moreprofessional and pleasant. Their only drawback is communicating- meaning it is very difficult to reach office staff, or get call backs so if you need to change service days/hours if you don't go in-person, you won't get anyone in time even if you try starting a week out. The phone system is useless as nobody seems responsible for answering or responding to calls. You will have long wait times(I.e. 15-20 minutes) before you give up.

    I have discovered that the office I work with never opens on time. I continue to reach the…read moreanswering service and no one is able to discuss my case, but are quite cheerful to take a message. And then no one calls back. When I was finally given an extension to call it gave me a generic message asking me to leave a message. I'm so frustrated. I feel as though there is a very regular lack or concern of care with them. I want to find the right person for me and I think I might have, and I'm trying to communicate this, but I have to say again...there is no way to! I hate feeling like I have to leave a review and this my first one on yelp. I just wish I had known I'd have a choice in companies when I was set up with them. I finally found one great caregiver with them and I really want her to stay, but can't let them know and pray I can get ahold of the scheduler before she's assigned to someone else! Wish me luck guys!

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    The Hidenwood Community - Fruit tray on desert table

    The Hidenwood Community

    2.0(4 reviews)
    4.1 mi

    My mother gave the required 30 day notice to move out…read more Since the 30 days was one day into the next month she was required to pay the FULL amount for that month although she was only there one day. We talked to a lawyer who said she had to pay the full amount. In fact his mother passed away in March yet they had to pay for April because she didn't give a 30 day notice

    My father 98 fell on January 2, and he was taken to the hospital. He died eight days later…read more Although we were told by the bookkeeper that if we cleared out his apartment, we might get some of the month's rent back, we later learned that the corporation policy requires a 30 day advance notice EVEN WHEN A TENANT DIES unexpectedly. I get it that typical rentals require the full month if a tenant spends any part of a month in a unit....but with NO exemptions for death, this is an incredible money grabbing policy by the company!!! Besides keeping my father's more than $3000 rent for a room he occupied only two days in January, we have not gotten his security deposit returned. The management informed us that his room was in good condition and we could expect to get back his "security deposit" of $1000. It has been almost THREE MONTHS since his apartment was confirmed to be OK and vacated January 15, and there has been no check yet. Each time I call, I am told that the "higher up" office has already cut the check - but it is hard to believe that any form of mail delivery would take three weeks to deliver it. If you are considering placing a loved one in the Hidenwood, make sure that they give a thirty days notice BEFORE they die unless you want to get socked with another month's rent. It will help to make sure they plan to die on the last day of the month so that the company cannot charge an extra month's rent! It's a policy that lacks all fairness and compassion!

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    The Hidenwood Community - Sun Room

    Sun Room

    The Hidenwood Community - Card Room

    Card Room

    The Hidenwood Community

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    Harmony on the Peninsula - assistedliving - Updated June 2026

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