I am paying for 1 Gig internet and consistently receiving around 90 Mbps download speeds. That is…read morenot even remotely close to what I am paying for. I contacted customer service multiple times and instead of troubleshooting the issue properly, I was repeatedly told that I "have to use their router." That is simply not true. Customers are allowed to use their own compatible routers. Being told otherwise felt dismissive and misleading. I requested that a technician come out to check or replace the modem since the service clearly is not performing as advertised. I was then told I would have to pay $150 for a technician visit. Why should I pay to fix equipment or service that is not delivering what I am already paying for? On top of that, customer service was extremely frustrating. Communication was difficult, and resolving anything felt impossible. There was no ownership of the issue and no real attempt to fix the problem. After this experience, I have decided to switch providers. I would strongly recommend researching other options before signing up. The speeds have not matched the advertised service, and the customer support experience has been very disappointing.

Have been a customer for over a decade. We have been without internet for a week. Technician cam…read moreand still no internet. They are going to send us a 3 rd router. Can't talk to anyone local. Horrible customer service.

The worst came in Friday was there for two hours bought a watch for my son they said they could t…read moredo it due to it being a different account. We changed my login called customer service finally got the watch and I confirmed that it was activated once turned on they said yes. Went home doesn't work spent an hour on phone with 611 they could fix it engineer called me needed to be activated on purchase for that line which the store did not do. It worked for a day and now doesn't work again been through a mess. Should have never stopped in here. Staff are nice but I don't think they know what they are doing.

Something has changed finally, after all these years . I get 125MBps down and 1.0 MBps up inside…read morethe building in Newbury Park, just off Hillcrest blvd. A few dead spots around Rancho Conejo exit of 101 and alone Hillcrest are still there , and I consistently lose connection when I drive there. But at least they are doing something.

The BEST! This last April was the second time I used Gali and his staff for a move and they never…read moredisappoint. They know their business and are fantastic to work with. I would recommend them most highly.

I first contacted Safetech Communications when opening a new office in Beverly Hills. Gali (the…read moreowner of Safetech) was really great about understanding the telephone needs of my company and providing me with options that would work for us. We have a 10-person office with a VOIP (voice over IP) phone system, a polycom in the conference room and 13 multi-line phones around the office. We love the functionality of the phones we have and I love that I can easily reach anyone at Safetech if I ever have questions about the system and what it can do. Our main line has a dial-by-name directory and when we added new employees, Joel, the friendliest tech in the world, was out in just a day or two to update the directory for us. Safetech also installed a camera outside our office door whose feed we can view on any PC in the office. If you are looking for a local business near Los Angeles with amazing customer service that is highly knowledgeable about all the options in the telecommunications field, call Safetech. The folks at Safetech really want to take care of you and all of your telecom needs.

Turn Wireless was able to get us fast internet to our rural home where our only other option was…read moreslow satellite internet! Service has been reliable and it has been amazing to finally be able to stream Netflix! Thank you Turn Wireless!

From the owner: Since 2006, Turn Wireless has been providing wireless Internet services throughout Southern…read moreCalifornia. We operate our own network of towers and base stations located at strategic high-points throughout the region. Our deep experience, mature network and unparalleled customer care allow Turn to service hard to reach locations and demanding industries where uninterrupted internet service is Mission Critical!

Fusion Networking and Tech did a fantastic job on our Cat 6 cabling project. The installation was…read moreclean, well-organized, and clearly done with attention to detail. Everything was labeled and set up in a way that makes ongoing use and maintenance easy. Their pricing was fair and straightforward. On top of that, they were great to work with as they were very responsive, professional, and flexible with scheduling. Overall, we had a very smooth experience from start to finish. We'd highly recommend Fusion for anyone needing reliable, high-quality network cabling.

They were pretty quick from contacting them to them showing up. They went above and beyond and…read morereplaced all the telco lines to fix the issue.

So we finally are nearing the end of Geolinks. Although they got it working, it is working super…read moreslow now. We pay $75 per month for 30 MBPS down / 10MBPS up but only get 17MBPS down and 1.5MBPS up so we are switching to 100MBPS Starlink for $50 per month. All that Geolinks would have needed to do to keep us happy would have been deliver most of the bandwidth that we pay for somewhat consistently. Image below: We have been hitting speeds like this consistently for several days. We called in a ticket and Geolinks promised dispatch which has never called. So another bad Yelp review and we are pretty much fed up. For this image I removed our IP Address and test IDs for privacy but the speeds are exactly what we are seeing .

I've been with Geolink for about 10 years, across 5 different warehouses from City of Industry to…read moreRedlands, CA. We run a logistics company and need fast, reliable internet with a static IP address. Here's why we picked Geolink: 1) Their installers are professional and know exactly what they're doing. The setup is always smooth and stress-free. 2) Their service is reliable. In the past 10 years, the internet only went down once--and that was during a windy day back when we were in Rancho Cucamonga. 3) The internet speed is always fast and stable. 4) Their tech support is helpful and easy to reach when we need them. Overall, Geolink has been a great partner with excellent service and support. I highly recommend them to other businesses. Thanks for keeping us connected for the past 10 years. Jimmy Tran CEO of Worldcraft Logistics LLC

Superior professionalism and customer service. In a world that has become dependent on artificial…read more"intellegence" and robots, the staff at Vant is a reassuring reminder that human beings still exist on the business level. They are prompt, courteous, and fair with their prices. Bill came out the same day of our request, and fixed a nightmare problem that baffled five other techs. He also went above and beyond the call of duty by cleaning up our rather cobwebby and embarrassing communications area. Absolutely recommend them 110%.

Quality product, excellent customer service, fairly priced and totally professional. We have Vant…read moreat two locations and are so glad we switched. Bill did both our installations and was very knowledgeable and responsive to our questions. I highly recommend Vant Systems without reservation. You don't have to trust you are in good hands; you know it.

I have worked with Paul and Rebecca for years in providing all my telecom and internet access…read moreneeds. They have done a superb job. Always knowledgeable, and if they did not know something off the top of their head, found it out in short order and took care of any and all issues and/or problems that have arisen during the many years I have worked with them. HIGHLY RECOMMENDED!

I have worked with Rebecca and her team for years. They were able to help me when the phone company…read morewouldn't reverse some fraudulent charges. Rebecca's working through her contacts saved me thousands of dollars that I couldn't accomplish working directly with the phone company myself. It is worth it to have them on your side because when there is a problem they will do everything they can to help you through it. When running a business that means everything.

Went in December 9th around 5pm to have them transfer data from an old phone to a new one. 2 lady…read moreemployees (and I regret that I did not get their names) were absolutely lovely and so incredibly helpful and patient! There was a blanket give away that day, unbeknownst to me, and there had to be 20-30 people coming and going while we were waiting for our data transfer and these 2 ladies were amazing juggling everything! Top notch customer service! Highly recommend this store!!

Customer service was non-existent! I walked in on Sunday, May 31st at 5:45 p. m. There were 2…read moreemployees (1 male and 1 female) seated at a counter and no customers at all. I told them I was interested in upgrading 2 lines and I wanted to see what the newer phones looked like and how they felt in my hand. The female employee said "All of our phones are locked down so you can't pick them up." The male said " The best way to see how the phone feels is to go to the Apple Store, you can pick the phones up there." I responded that I was not interested in iPhones, that I wanted to look at Samsung and Google phones. He responded that the Google phones were on one side of the store and the Samsung were on the other side. I took a brief look at both phones and left. Neither of the employees even got up while I was there! I'm an older person so they may have figured I wasn't interested in a purchase. For all they knew, I could have been the C. E. O . of the corporation or someone who wanted to make a significant purchase! Regardless of why I was there, the customer service aspect was non existent! This is appalling considering how competitive the cell phone market is. T -Mobile needs to do better!

J&S Advanced IT is on the top of a very short list of Business and Home networking installation and…read moresupport available. We have both business and home networking in our home, and the biggest difference between them is the high-stakes panic if the business network suffers a glitch or an outage. Working with Josh and Sean, or in my case, watching Josh and Sean work is a Master Class in technical knowledge, attention to detail, and customer support. The first time we met, and I showed them "the closet" that housed all the modems, routers, and switches that fed the various locations around the house, Sean looked at the embarrassingly messy nest of cables, thought for all of 30 seconds, he pulled one of the cables from one ports on a switch and put it in a different port. Yellow lights turned Green, and he explained why. The rest of the first visit was a lot like that. So, these are the guys you want supporting your home or business, regardless of the size, whether in-person or remotely with their Managed Services. They're current on all the tech, all the protection systems keeping you and your business as safe from malware or attacks as possible, and don't forget the back-up systems, because it's just stupid these days to ignore the need for them. Their installations are clean, and make sense when you look at them. Finally, they're both Prime human beings. Personable, fair, compassionate, with and a pretty good sense of humor between them. You can't do better than them.

When dealing with various companies I rate them by poor good excellent, and at times using the…read morephrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. I had to literally look up the additional words to complement these incredibly talented and more so caring people. When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot one night when it was acting up. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me since the one I purchased to replace the one I had was defective, so to save precious time they found and purchased a much superior one from a retail store that they sold me at the same cost they paid. Their labor charge was more than reasonable and they have earned my business for life! They are incredible. More explainitive words for these gentlemen are, When dealing with various companies I rate them by poor good excellent, and at times using the phrase "THE BEST OF THE BEST". My computer that I use for my business decided to just not reboot. I was so distraught I had no idea where and what to do. This completely put me out of business. I most fortunately found through Yelp J&S Advanced IT. I had the pleasure of speaking to Sean Pope and explained my dilemma, and how critical it was to get my computer repaired or replaced. Both Sean & Jason went so far out of their way to accomodate me it was incredible. They even went as far as finding a new computer for me, not the garbage I purchased at Costco which was defective out of the box, and to save time Sean went and found a computer at another retailer that was much superior, picked it up for me to save time, and charged me exactly what he paid for it. Their fee to transfer all the necessary programs which they successfully was able to find in my old computer was more than fair. They are truly "The very best of the best" These gentlemen are the Elite of the industry they serve. I thank both Sean and Jason for their understanding and compassion to help me out.