Had an appointment to remove a bump on my eyelid. After sitting in a packed waiting room for an…read morehour and a half, I went to the desk. 10 minutes later I was in an exam room. After about 10 minutes Wendy Grimm Doneyhue came in, apologized for the delay. Explained they were very backed up, had some kind of an emergency. But they could've called patients and said we need to delay your appointment instead of making at least 30 people wait in the waiting room. After she explained to me that it was not what I thought it was that it was just a cyst, I asked how long the procedure would be. She said about two minutes. But she then she said that she didn't have time to do it today! I was infuriated but contained my anger. So it's been more than a month and I'm still waiting with this damn thing on my eye and it is really irritating me. There's not a lot of choices for an ophthalmologist here in this shit little town, but you'd think that they would realize that when people need care, to the patient they're the most important person. That's not at all a consideration here. Not sure I can recommend them for anything.

Now known as Warren General Eye Care. I had an absolutely wonderful experience under the care of Dr…read moreWendy Doneyhue. She removed bilateral cataracts and inserted new lenses... the left eye required a toric lens not covered by my insurance... the cost to me was over $300 less than any other office. The staff is friendly and efficient. Dr Wendy was very professional and caring... she even called to check on me the evening of surgery. The results were more than I ever thought possible. I was extremely happy with my overall experience and would highly recommend her.

The review is for the Eye Care Center. From the front desk…read moreto the optometrist to the optical center they staff was A++ Extremely friendly, knowledgeable, and helpful. Would highly recommend!!!!

I see Abe Kibbey and he absolutely the most patient, compassionate dr I've ever gone too. He sits…read moredown and actually listens to you. He takes his time and explains everything thoroughly, hands down THE BEST dr I've ever gone too. 10/10 recommend.

Dr Beau Froebel severely damaged my fiancé's eye,he claimed to be able to do a retina procedure…read morewhen he was clearly not trained to do so resulting in blindness for two months and trips to three other doctors and going to Pittsburgh in hopes of correcting what he has done not to mention all the travel and economic hardship,go somewhere else because these people don't care ,she's blind in that eye but I bet you he submitted the bill and got paid, it makes me wonder how many other people has he injured pretending to be a proficient eye surgeon which he is clearly not

Do NOT come here! It…read moretook me a week after my appointment and an hour in the office to get my signed copy of a prescription. After I ordered contacts through them they call me the next day to say the doctor prescribed me a strength that contacts aren't even made in! While I was waiting for my Rx the following other issues happened: 1. Lady comes in complaining that her reminder appointment call was made to her brother (not on her call list) and not her herself. 2. Woman makes a call to cancel an appointment with a man because of her own scheduling error as he gets off the bus to arrive. She hid in the backroom for 30 minutes before coming out to apologize for her error. 3. Woman shows up for scheduled appointment to find out the person she needs to see didn't come into work today. Apparently they weren't even scheduled to work that day. I have already filed a complaint about this office and made an appointment to be seen elsewhere. Normally I am seen and leave with a correct Rx in an hour, no problems.

I went to Gahring Optical after my eye Dr. moved away. I had high hopes for a great experience but…read moreinstead ended up without receiving the services paid for and feeling like my time had been wasted. The OD, Jacqueline Caringola spent way too much time telling me about her personal life and not enough on getting my exam done properly. I was there over 2hrs for a routine exam. She put me in contacts to try that were not what I had been wearing. Those trial contacts made me sick and I was unable to wear them, which was fine it was a trial. At my follow up appointment she told me she couldn't give me a contact prescription without having the trials in. When I told her that they made me sick and I wasn't able to function in them she said "well I can't give you a prescription without seeing them in your eyes". (None of this was told to me during my first appointment). I told her I wanted the same kind of contacts I had before coming to see her. She again told me she could not write a prescription without doing trials again. When I asked for a partial credit to cover the services I had not received (due to her own negligence) so that I could go someplace else to get the exam she told me they don't give credit for eye exams. She also read me her notes from my first exam, citing incorrect information. When I told her she wrote down incorrect information, her response was- "well, that's what I wrote down". Not at all professional. Also unprofessional that she had no problem charging me for an eye exam that she refused to provide a prescription for. I highly recommend you do NOT utilize Dr. Jacqueline Caringola for your eye care needs. She will charge you for services not provided, fail to tell you pertinent details for exam and follow up exam requirements, blame you for not knowing information she did not tell you, and documents false information in your chart. Worst service I have ever received from a "professional".