Had an appointment to remove a bump on my eyelid. After sitting in a packed waiting room for an…read morehour and a half, I went to the desk. 10 minutes later I was in an exam room. After about 10 minutes Wendy Grimm Doneyhue came in, apologized for the delay. Explained they were very backed up, had some kind of an emergency. But they could've called patients and said we need to delay your appointment instead of making at least 30 people wait in the waiting room. After she explained to me that it was not what I thought it was that it was just a cyst, I asked how long the procedure would be. She said about two minutes. But she then she said that she didn't have time to do it today! I was infuriated but contained my anger. So it's been more than a month and I'm still waiting with this damn thing on my eye and it is really irritating me. There's not a lot of choices for an ophthalmologist here in this shit little town, but you'd think that they would realize that when people need care, to the patient they're the most important person. That's not at all a consideration here. Not sure I can recommend them for anything.

Now known as Warren General Eye Care. I had an absolutely wonderful experience under the care of Dr…read moreWendy Doneyhue. She removed bilateral cataracts and inserted new lenses... the left eye required a toric lens not covered by my insurance... the cost to me was over $300 less than any other office. The staff is friendly and efficient. Dr Wendy was very professional and caring... she even called to check on me the evening of surgery. The results were more than I ever thought possible. I was extremely happy with my overall experience and would highly recommend her.

I NEVER do this, but I am so angry right now. I had an appointment at Gateway ophthalmology on…read moreDecember 2nd because I had $1000 that I needed to use or lose by December 31st. They even moved my appointment from January to December so I could make the cuttoff. I ordered enough boxes of contacts to use up most of that money (I have astigmatism and mine are sooo expensive) and went on my merry way, expecting them to come in the mail. The last time I ordered contacts, it took 2-3 months to get them, so I waited until March to call, expecting they were again on backorder and they could give me a couple pairs to get by. Turns out they NEVER ordered my contacts. They took my card info on December 2nd, assured me the order would be completed in plenty of time before the money was gone, and I thought everything was done. They returned my call today, said there was no record of me having ordered anything, and the only explanation they could give is that they changed the ordering process in January. I asked them to back date a receipt for the day I had my appointment and they refused, saying it was fraud. So their incompetence cost me $1000 and I thought everyone should know not to go there.

From the receptionist when you first enter the office, to the rest of the personnel, these are a…read moregroup of professional, knowledgeable care providers. As busy as they are, they never forget that they are dealing with people. For the Jamestown area this this type of proficiency is the exception not the rule.

dr Beau Froebel operated on my fience,s eye almost two months ago and she still can't see out of it…read moreand now we have to go to Pittsburgh and hope another doctor can undo the damage he has done and restore her eyesight

Over one month - still no glasses. Office treats you like you don't have a brain. Zero options for…read moreveterans. Good thing I have a back up pair of glasses, or I'd be blind. Avoid this company.

I stopped to make an appointment at Community Eyecare Specialists this morning. There were a few…read moreglitches with the insurance and I was so impressed with the service I received. Molly and the rest of the staff worked professionally, persistently, and patiently to resolve the issue (not their issue). I highly recommend this friendly and competent practice.

Don't go to Community messed my son's eyes up and been going back and forth to Buffalo to try to…read morerepair what they did. Today my wife and I had free exams and they said all covered no copay ,go to leave and they say we both owe money when United Health even said it was free same with my son. I wouldn't take my dog to see them and will never go back.

I saw Dr Imbrogno and had cataract surgery on one eye. I am very pleased with the whole…read moreexperience. The office is professional, helpful and I was put at ease. I would highly recommend.

I went to Contemporary Ophthalmology for the first time today and saw Dr. Emily S. Washek DO…read moreOphthalmologist. The staff was very friendly, polite & efficient and they are very thorough,

My husband needed prescription safety glasses for work. He made an appointment to pick out a design…read moreand had no problems. He found the pair he wanted and placed the order. The only con ern is there is no guarantee when the glasses will be ready because of tge supply-chain disruption. That isn't the fault of Laurel Eye Clinic. The staff were friendly and helpful throughout the entire process.

Called to make an appointment with an ophthalmologist to get my son treated for pink eye. They said…read morethat was too contagious, "Go to the emergency room." This is what doctors say when they just can't be bothered. No one can afford the emergency room! If they had looked at him and said that then maybe I could understand. I told them we had already been to Med Express and they still did not want to treat his eye. I guess they only see you if you need surgery. Aren't specialist supposed to treat their specialty. I would think they would know more about it then an emergency room doctor?

This clinic is thorough and all are very, very friendly.... I will continue with them , knowing…read more I will get exert care .............. They have a very nice choice of lenses and will help you with your insurance, if necessary. I highly recommend them ..

From the owner: The Laurel Eye Clinic is dedicated to being the leader in Ophthalmology and medical aesthetics by…read moreproviding the highest quality care and related services. In so doing, we are committed to upholding the highest of ethical standards and place patient satisfaction above all else. From the simplest personal interaction to the most complex technologic procedure, every facet of our practice will serve to achieve this goal.

Always thorough and caring about his patients! Presents all options and willing to go out of his…read moreway to do what is in the best interest of his patients. Beautiful office space!

From the owner: With a comprehensive approach to healthcare, our practice provides everything from general…read morecheck-ups to specialized treatment plans.