Was very disappointment at my recent encounter at this dealership. Ryan Reynolds had an extremely demeaning attitude to me and my family members that came to look for a car with me here. Even to begin with he was talking down to us as if we were unable to comprehend him and as if we were stupid. As any future financier for a car we were negotiating back and forth and when we weren't budging he started to get very defensive. We caught onto his attitude and wrote down are price we were willing to negotiate at and told him to give us a call because we were not going to sit there and tolerate his awful attitude. He responds with "Oh, we won't be calling you back." And we decided to leave. Never have I felt so disrespected as a customer WILLING do to business with YOU, not the other way round. And then after I financed at a BETTER dealership, which Community Honda gave me no other choice than to go to (with 100% better customer service) Community had the audacity to continue to contact me after asking to come back to figure something out. WELL NO. You lost a valuable, paying customer due to the lack of respect from your rude staff member and I will never return to this place and will also be advising whoever else I encounter with to stay far away from this place... if that's how you treat customers read more

Entire car buying experience at Community Honda was great. From sales persons, Nicole McAdams and Jerry Mitchel, yes two sales professionals to help us, to sales Mgrs, working with us! Even the finance manager, usually a dreaded event, Terry Sam made this process easy. The whole team made the purchase of our car as enjoyable as possible. Never pushy or rushed. If you are looking for new or used cars definitely give Community Honda a shot. read more

The service department is AMAZING! A HUGE THANK YOU to TAYLOR! Arranged for a shuttle for me and the gentlemen doing the shuttle was very NICE, COURTEOUS & didn't make you feel uncomfortable at all! I was update MINIMUM of once per day about the status of my car! Though I just bought my current Honda, I only WISH I had gone here because I CANNOT imagine the type of service I would have been given! My next car will DEFINITELY come from there! And as far as repairs, they are FAST, EFFICIENT & looked into things that I didn't have any clue were needing and their prices are VERY affordable and the attention to detail is impeccable! read more

COMMUNITY HONDA WORKERS ARE UNPROFESSIONAL AND VERY RUDE!!! I went to purchase a car 06/04/21 for my daughter that I saw online. I went there ready to buy until I encountered a salesman that was very rude and seem to get irritable whenever I asked a question. This salesman (whom name I forgot) seemed to not understand that I was using my Credit Union to finance this car. He continued to want me to get preapproved through them and that's not what I wanted. He went back and forth with me about sending over the buyer's order to my Credit Union stating they don't do that. He came back with his sales manager stating the samething, but had a paper signed already, wanted me to sign it and then go to the loan officer. I decided to leave and go elsewhere. The exact same day I went to Leblanc Honda formerly J.P. Thibodeaux and purchased a 2021 Honda Accord with absolutely NO problem or rudeness and the buyer's order was sent over to my Credit Union without a hassle. Then had the audacity to call my phone today asking if I got in contact with my Credit Union. I said yes when I made my purchase elsewhere because you was so rude and I hungup.I WILL NEVER STEP FOOT BACK AT COMMUNITY HONDA AND I MOST DEFINITELY WOULDN'T RECOMMEND THEM TO NO ONE!!!!!!!!! read more

This dealers word means absolutely nothing to them. They will lie to you without thinking twice. I waited 2 days for a new trade-in to become available, after it was finally ready I immediately drove 3+ hours to the dealership. I was told, before I left, and I quote, "The good news is that we'll make sure nobody touches it and consider it sold." About half throw the trip I was called and the story had changed, I was told that someone else was interested in the vehicle and also driving from out of town and I was instructed to come straight there. The salesperson reassured me that it wouldn't be a problem though, because the other person was further away. (so they're letting two people drive 3+ hours for the same vehicle.) Ten minutes before arriving I called to let them know I was almost there and was then told that the car was in the process of being sold. Long story short, the dealership cares nothing about you or your time. read more