Reception staff lacks any warmth. No greetings. No smiles. Just this "oh gawd, another patient I…read more have to deal with." attitude. You would think you were entering Gander Hill. (Not that I have been there as a involuntary guest.) Once I was called back, all of the clinical staff were wonderful and attentive. They answered all questions as best as they could and explained everything. After the procedure I went home and rested. The pain issue resolved from the procedure however the reaction to the meds they gave me resulted in no sleep for almost 24 hours. Pounding heart. headaches and restlessness. I missed a day of work when assured I could return the following day. The woman who called to follow up on the next day did not want to listen to the problem and wanted to argue with what I was dealing with. It was as if I was a bother to her. Just like the receptionists. She had no empathy or compassion. No care for the patient . No helpful suggestions. She needs to work somewhere where she does not interact with people. She and the others at the front desk. I gave 3 stars ONLY because of the medical staff were excellent.

Awful office staff. No tell health services available during the weekend. I called with a concern…read moreand hoping to speak with a nurse. The person who answered the phone told me to calm down and not worry. I was not upset until she said that. This is not a practice that anyone should consider.

The best doctor. I have been seeing him for over 14 years now. I will not go to another doctor. He…read morehas found a lot of things that other doctors missed an dismissed other things I was being treated for from another doctor that was wrong

MDVIP doctor. Kind, smart, accessible, always up to datr, caring. Internal medicine. Adults. On…read moretime.. Comfortable office. Several examination rooms.

This is the best doctor we have ever had for our families lifetime!…read more Dr. Harkins is amazing. He is one of the few doctors that takes his time and get to know you, your medical history and each of your family members too. He actually asks how you're doing and genuinely wants to know and waits for your answer! You are not rushed ever and he is the most thorough doctor we have ever visited. He is incrediblly nice, old school doctor that does things the right way He doesn't cut corners and knows everything about you and your file when you step into his office. Trust me, if you're lucky enough to have Dr Harkins as your primary doctor you already know what I am saying here! 5 star all the way best if the best. They just don't make them like Dr. HARKINS anymore. It's a shame !!!

I used the service for a preop physical. On the first visit I was charged $260. The second visit I…read morewas charged $180 with the same service. When I inquired why the first visit was a higher cost. I was told there was an $80 first customer visit fee. This is something I should've been made aware of on my first visit. If I was made aware of this, I could've easily gone to my primary physician and and could have avoided this cost. It is an unethical practice to not make a patient aware of this additional charge for a first time patient fee. It also makes no sense because I had to fill out the same amount of paperwork on both visits. Go to your primary physician if you can avoid using this company. I don't recommend them.

I left a review a couple days ago and forgot to add this, which I think is very important. These…read morepeople were not rude in fact they were very pleasant, and I think that is why this type of service is being accepted. While I think being kind and well mannered is a huge plus, it is not the only thing required in service, especially when it comes to medical care. I don't want my review to be taken as if these people we rude or bad people in anyway at all. I just feel as though patients shouldn't leave the room feeling that any questions were left unanswered, let alone none at all.

I'm still doped up as I'm writing this but I couldn't wait. At first, I was really hesitant because…read moreit was totally like being in the movies or on TV. I've never had a surgical procedure so I'm not used to it. All the machines and being carted on a gurney... scary. Anyway, the staff is INCREDIBLY FRIENDLY and really did their best to put me at ease. I have nothing but accolades for everyone here. Also, being under anasthesia and sedation, I had the BEST SLEEP in a long time. The facility is conveniently located near a pharmacy and is right off Broad. The parking lot was full when I arrived but there is still parking near a bank and the SSA building, all in the same lot.

It's very convenient to the expressway and the parking is right in front. The staff was very…read morepleasant and professional. But then the bad news. My employer went bankrupt and I found out my health insurance was retroactively cancelled because the bills hadn't been paid. Despite the money coming out of my check to pay it, Blue Shield never got the money. So they took back their payments to everyone who had been paid for the past two months, including Wills and their anesthesiologists. Wills was perfectly within their rights to charge me market rates. But they adjusted off the Blue Shield discount anyway. So while Wills and I were both screwed by my ex-employer, I was treated as fairly as anyone could expect by their accounts receivable staff.

After a few weeks of constant headaches, my doctor sent me to get the ol' noggin CAT scanned. I…read moremade an appointment within 48 hours of my first call. The appointment itself was super easy and fast. The staff was helpful and very friendly, which is always nice when you are around radioactive machines. More headaches meant more scans, this time an MRI. I chose Haverford again because it was such a pleasant experience. MRI's are a little more scary and annoying, but again the staff was there to help and were responsive when I needed a break. Also, hopefully you don't need to worry about such things, but Haverford was one of the more affordable places around. The same CAT scan procedure at my hospital would have been $1300 more. Since my insurance has me pay 10% of my co-insurance, that difference in price helped.