I went in to ask about pricing for a specific sized unit and the woman behind the desk spoke to me…read morelike I was an absolute idiot. I wish I had got her name. They're cheap but they must underpay their employees or something because she was very rude to me. I'm definitely taking my business elsewhere.

EVERYTHING! My daughter came home raving about their stellar service! She was quite impressed with…read moreboth representatives with whom she came in contact. Her experience began with great customer service over the phone, with all agreements made promptly fulfilled. She was impressed by Crystal, who was extremely accommodating, helpful, and kind. My daughter was traveling all the way from Cypress to Alvin, and Crystal made sure that she was well taken care of, alleviating any stress typically associated with a big move like that. We HIGHLY RECOMMEND CY-FAIR STORAGE!

Ashley has amazing customer service very respectful patient & helpful all at once ( more companies…read moreneeds people like her with the attitude to actually do the job ) correctly

DO NOT RENT FROM THIS COMPANY…read more Absolutely NOT !! This company lures you in to renting from them with a Promotional rate of $30.00 for he first month (nov) , then says after the promo, the monthly rate will be $91.00 beginning in Dec , that's fine .... WHAT IS NOT FINE IS THEY SEND YOU A NOTICE IN Feb that they will RAISE THE RATE TO $134.00 . THIS IS NOTHING BUT A BAIT AND SWITCH! Their contract does state they can raise the rate , but they wait until they have you moved in and then hit you with a rate increase 48% increase in less then 90 days !! Stay away from this company !! DO NOT RENT FROM THEM !!!

In very happy to work with this company, they have a very fast service and very professional teamread more

From the owner: RecNation at 17819 French Road (French Rd. 2) in West Houston offers enclosed and uncovered storage…read morefor RVs, boats, and trailers at competitive monthly rates. Located adjacent to our French Rd. 1 location off Hwy 6, this location offers both enclosed protection and budget-friendly outdoor parking. Features include 24/7 gated access, security cameras, online payments, and month-to-month leases. Serving Katy, Cypress, and west Houston. Reserve online today!

We rented storage with a small space for an office. The units are extremely affordable and well…read moremanaged. LoneStar has an "on site" manager - always available. The grounds are kept clean, the restrooms are immaculate. All that's missing is a vending machine for a soft drink! The office units are usually sold out .... so you have to get on a wait list. I'm sure standard storage units are more readily available.

Great price and great space rental for our limousine. Very clean and well kept. Very happy with…read moreall the services they offer and the staff was a pleasure and very informative.

William has the best customer service.. do easy to speak with and he is very polite. I appreciate…read moreall the customers service I have gotten at this facility I would recommend to my friends and family.

Nobody in office. Tried calling multiple times, selecting all options, got nowhere. Knocked and…read morebanged on the door, nothing. Rate keeps going up every few months even though I've been a loyal customer for two plus years. I'm at $220 for a 10x15. Changing companies as soon as possible.

Please don't let this company lie to you I'm about to have a list of reasons to stay way…read more 1) they will let you work out of your unit and force you to have insurance. But the insurance company don't cover break in 2 ) once moved out they keep taking payments from your bank account 3) there no one that watch over there property but for 10-15 min a day 4 ) you rent will be raised every year. 5 ) all vacant unit are left open I've been broken into twice though vacant This company care nothing but about mine I've been with them 5 year. The Houston wind storm took off people doors and they were unfix for 2-3 months I've been broken into twice and insurance don't cover. My neighbor next to me moved out and was charged three months after move out. My rent does nothing but go up! No regrets. Plus now I have put in my 30 day notice and was told I have no deposit there giving back. Stay way I'm going to have more people write honest reviews not paid one from the business owner

Is a very safe place for you to store your items. I recommend this place. Is very clean and it safe…read morefor all your stuff.

I returned a vehicle after putting a little over 6 gallons in it. It was after hours and I dropped…read morethe key off in the box. 2 days later, I get billed $56 additionally on top of my rental fee. I called this them and told them I am being overcharged and a lady picked up and told me I'd have to call uhaul's 800 number. Makes no sense to report it to uhaul when you are the one I am having the dispute with. I called uhaul. Uhaul is saying that storage 290 was claiming I returned the gas tank on 1/4 but received it almost full. That is literally impossible as I used 90 miles and the odometer shows that. But they're claiming I used that much gas. The uhual lady confirmed their vehicle is about 15 mpg; which adds up to exactly how much gas I put back in the vehicle. I told the lady, how can I use about 150 miles worth of gas in 90 miles? Even when I filled the tank, it wasn't even half way. The uhaul customer agent saw what I was saying made sense. Take a guess what uhaul did? You guessed it; they called 290 storage. The exact same thing I was trying to do in the 1st place. She got off the phone with storage 290 and said the lady kept saying she double checks everything. That doesn't answer the question as to how the odometer shows I used 90 miles but the gas their claiming was used is about 150 miles.So uhaul is now transferring this to their district manager to investigate. I will update my status. Long story short... don' use this place. They tried to overcharge me $56. I will report them to the BBB if I don't hear back soon. Update: Literally, 30 minutes after this review was posted, the owner emailed me and told me she would look into my concerns. About 15 minutes after I got that email, a district manager got a hold of me and did refund me the $56. In talking with him , he did admit that based on the miles I drove the needle shouldn't have moved more than 1/4. I am changing my rating from a 1 star to a 3 star. I can't give it higher than a 3 star based on what occurred but I will give credit to the owner. She was swift in responding and very professional to me and uhaul did correct the mistake.

Its clean and roomy for our travel trailer. Cindy was so helpful to help us get the storage unit…read morethat we need. Prices are reasonable and the rates were clearly explained. And in a great location.