The staff is knowledgeable and very helpful. The fish and shrimp I have bought there are thriving.read more

Beautiful aquarium setup in the back. They have great fish selection. If you have ANY fish/aquarium…read morequestions ask Tyler, he's a wealth of knowledge and he's actually excited to help!

The best thing about Mud Bay? How the staff treat pets and their humans. Best service of any…read moreretailer we've been to in years. Always a pleasure and they have what we need. They even helped our dogs for raincoats and fleece sweaters.

Although we get our specialty cat food elsewhere, Mud Bay takes care of all our other needs…read more The store has come a long way from that small feed store to now a regional chain. Yet they've kept the good service of that former feed store self.

F&F is a great, locally-owned pet food store; knowledgeable, incredible nice staff, and, excellent…read moreselection. I always go here.

I went there for the self-dog wash. Very friendly and helpful staff. Great selection of bully…read moresticks and that kind of stuff.

I usually go to the store by me in West Oly. On a Costco run, I went to the store near by on…read moreMartin Way near River Ridge HS. Like all Mud Bay stores, a large well stocked selection, albeit a little pricey. They had the item for my cat as the West Oly store does. Mud Bay sure has some a long way from the tiny store on the west end of Harrison Ave near the real Mud Bay!

The staff is amazing! If you're looking for a place with high quality pet food and treats, this is…read moreit! I came here for the first time back in April to find my husky pup a treat for his first birthday and everyone was so helpful and friendly. My boy loved his birthday cupcake,ice cream, and treats!

Amazing experience! We stopped by for goat milks and ended up buying our dogs treats and some…read morebones. They have a large variety of toys, treats and all things pets. They even have a cat area where you can play with kittens.

We were avid Mudbay shoppers as we raw feed and are always looking for the best quality food and…read moretreats for our guys. We were excited to check out Firehouse when they opened in Puyallup, comparing food/treat prices and the location is much closer than any Mudbay. On our FIRST transaction we were told about the frequent buyer program for the brand of raw we had been feeding. We had been shopping at Mudbay for months and they had not mentioned it once. The team here at firehouse goes above and beyond to make sure you are getting the best deal they can get ya and are finding the products you are looking for. They inform you of the frequent buyer programs, share the apps like Astro and Petz to make sure you can track along with them and get your coupons before shopping. The staff is ALWAYS friendly and helpful. We have been recognized by staff since our first visit. Our dogs are always excited to go shopping here and have learned where they can stop to get a treat. We are so grateful for all of you, Keep up the great work guys!

The groomers at this place aren't terrible but they are NEVER consistent. I've taken my Pomeranian…read morehere three times total. The first time, they barely cut anything and still charged me for a full service. I took the L and just assumed that maybe I wasn't clear enough on what I wanted. The second time, we had Kristina and I told her that I wanted a teddy bear cut with a "poop shoot" to prevent him from getting dingle berries. She did an amazing job! This time around, when we brought him in, they asked if we wanted the same thing he had last time and they completely botched it! I can't do anything but laugh because he's still so cute but they did an awful job. He looks like he has a choppy bob????? The only reason I didn't give one star is because they are always consistent in making sure he's clean and that he smells good but they are never consistent with the haircuts.

Items do not have prices listed on tags or on racks or shelves, so you have to go to the front of…read morethe store and wait in line to have the cashier do a price check, then decide if you want to purchase or not. Washington should pass a law requiring stores to show prices on items.

Horrible place. We bought fishes at that place to add to our existing fish tank. In a few weeks all…read moreof are fishes died. We ask to test the water and it was perfec. Then we ask for replacement or discount for a new fishes but they decline. Will never go there again.

worst place to get fish specially bettas!!!! they over drug ALL the male betta. the water they…read moreare sitting is so blue from the calming solution You cant tell what color the betta actually is. there is so much calming drugs in the water it takes days for it to wear off or they pass away for being drugged to long. 29.99$ for a drugged up fish!! the fish are ALWAYS in the dark so when you take them home they are light shy. the two guys working the area are completely unhelpfull. you feel like your wasting their time even if the store is empty of other customers. we NOT being returning!!!

Absolutely Amazing Experience at Pet Town Port Orchard!…read more I've been to Pet Town Belfair before, but this was my first visit to Pet Town Port Orchard, and honestly -- it was outstanding! The staff here are genuinely friendly, knowledgeable, and clearly love what they do. It happened to be Halloween, and my dog (dressed up as Krypto the Super Dog ‍) got a full-size bag of premium dog treats from the kind gal at the counter -- such a sweet surprise! I had questions about dog food and fresh meals, and Dan, who turned out to be the store manager, went above and beyond. He walked me through different options and recommended A Pup Above - Porky's Luau and Natural Balance L.I.D. Lamb & Brown Rice kibble. My dog LOVES this combo -- even more than his Science Diet Small Bites! What stood out most was Dan's professionalism and humility -- he was stocking shelves one minute and giving thoughtful pet nutrition advice the next. You can tell this place has a strong sense of care and community. The store is spotless, well-stocked, and full of great pet supplies, toys, and treats. If you're looking for a local pet store in Port Orchard with amazing staff, fair prices, and real heart, this is it. We'll definitely be back soon -- thank you, Pet Town Port Orchard, for being such a gem!

every time I shop here the staff isn't friendly or helpful at all. I get what I need pet food wise…read morebut the experience is odd- the store itself is really quiet and no one approaches you to help.

I am super stoked that Lisa and Julie have been super helpful with my pets well being. They have…read morebeen more than accommodating to us. I order cat food from them they don't typically carry but are amazing about ordering on Thursday and in the following Friday. I also purchased an allergy test for my dog. Well worth the $105 to get results back of a list of allergies (my dog has seizures caused my foods she's allergic to) and has been accommodating about finding food and treats that keeps my girl happy and healthy without having anything she was allergic to.

Lisa is amazing! I needed help with training my very hyper aussie-mix pup, who nearly yanked my arm…read moreout of the socket when walking, especially if other dogs & people were around. One private lesson & I had a totally different & attentive dog, two lessons & I had the confidence & skills to maintain his good behavior. Thank you Lisa for saving us both from potentially years of frustration!

I love this place. they are so good to my dog and me. Very friendly and great prices!read more

Fantastic groomers my two fur babies love the puppy parlor they are reasonably priced and our…read morefantastic with your dogs. They also have a accessories for your pet in their store, which is great.