Someone hit my car while I was out shopping and I called my insurance agent. Upon their…read morerecommendation I ended up at Crash Champions Collisions Repair in Tolleson, Az. I was extremely leery about bringing my vehicle here as I know previously this place was Service King and during that time - I attended with a family member in which we had the WORST EXPERIENCES EVER.. HOWEVER...This time for myself it was different under this new Company Name. Same employees under new Company Agent. My contact at Crash Collision was Brenden V. Brenden was great with communication. He communicated with our insurance and helped get our family vehicle serviced in less than 30 days. We had multiple parts taken care of and all of it was handled with care and respect to our time. Brenden was a phenomenal person to work alongside as he kept my husband and myself update throughout the entire process and I would absolutely recommend CCC for any and all Service repairs to anyone needing a professional who is both communicative as well as caring. I'm so glad this experience has changed my previous perspective to a positive one. If you see this.. "Thank you Brenden V for your stellar work ethic and ability to perform while multitasking - multiple vehicles! I am so happy to have my vehicle returned and looking good as new!"

I had a really great experience with this collision repair shop during a stressful situation. After…read moremy car was totaled, the team went above and beyond to make things easier for me. When I came by to collect my personal belongings, everyone was incredibly friendly, helpful, and professional. What really stood out was their kindness--they even offered me a ride home, which I truly appreciated. It's not something you expect, but it made a tough day a lot more manageable. Customer service like that goes a long way. If I ever need body work in the future, I wouldn't hesitate to come back here. Highly recommend! Shout out to Fermin and Adrian for their stellar service!

After the same well-known chain auto repair company in Surprise failed repeatedly to properly…read morerepair my 2000 Chevy Cavalier, I had it towed to Litchfield Auto Repair. My sister has been their customer for several years and has always spoken highly of them, so I decided to give them a try. Jenny Bastanchury was my service advisor and provided excellent service at every step. The car arrived shifting hard and shuddering at low speeds. Litchfield Auto Repair's mechanics quickly discovered what the large chain shop missed. A damaged transmission bracket was causing excess vibration and had been destroying my motor and transmission mounts. There were also other issues that needed attention, and the team walked me through each one clearly. Litchfield Auto Repair diagnosed excessive engine movement and rebuilt the entire engine and transmission mount set-up using modified brackets because original parts for a 2000 Cavalier are no longer available. They replaced the left front CV axle, installed a new air conditioning compressor, performed a complete R134a evacuate and recharge service, and coordinated a full transmission rebuild. Per my request, Jenny tried to source new old stock parts for the job, but in some cases, they were not available. After all the work was completed, the Cavalier drove smoother and stronger than it has in years. Their pricing was fair, their communication was clear, and the quality of their work was outstanding. Jenny and her mechanics really listened to my input and provided superior service compared with what I had experienced at other shops over the last 12 years. Although Litchfield Auto Repair is a little out of my way, I will drive the extra miles to get auto repairs I can fully trust. Please give them a try. You will not be disappointed.

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

I finally found a auto repair company that does business the way it should be done!…read moreHonest, fast, polite! They will now be our household's new place for auto repair and upkeep. Our Nissan rogue flashed a warning that there was no oil in the car and to pull over immediately. Which we did. We were confused because there didn't seem to be any oil leaks, and the oil plug looked like it was still in place. (my husband neglected to tell me he stopped checking the fluid levels monthly.) As our previous auto mechanic closed his shop, we hadn't had a chance to find a new one. So we looked on yelp and noticed clutch auto was only a few miles away although they seemed fairly new. They had only a couple reviews, but they were positive. So I decided to give them a try and called them and made an appointment for the same day and had the car towed to them. They did a full inspection and did not see anything wrong with the oil other than it needed it. They suggested an oil change however their inspection showed that there was some work that needed to be done on the suspension I requested photos however they had already taken them, which really impressed me seconds later they sent me a full report, including photos showing what needed to be repaired and why. By the end of the day, all the work was done. And I picked it up the next morning. I'm really impressed that they did NOT try to say other work needed to be done, as most other places would. Instead they were honest and explain that they would consider the suspension was in the yellow zone needing to be done soon, but could be put off a little bit if necessary. The cost for a full synthetic oil change was much less than five minute oil, However, I asked if they had a senior citizen discount they did not however they did have a 10% off first time customer discount, which brought the full job (oil change/suspension work) significantly in price.

Estimate didn't match final bill quoted 1250 pick up car and it's 1600. Beware. Took over a…read moreweek when told two days.

Almost perfect. I chose the middle package and got exactly what I paid for…read more The bed cover rails were not placed back correctly, but the paint job is great. Strongly recommend Dave and his crew.

The good: prices, first and foremost. I paid $600 for a mid-grade job. It came out way better than…read moreI expected. Also good is it only took them 4 days, which isnt too bad. The bad: overspray all over my wheels. I had to spend a good 3 hours with paint thinner to remove all the overspray. They also didnt tape right in areas, leaving a few small gaps where you can see the old paint. Luckily they are in areas that arent glaringly obvious. But the worst part was when I picked my car up, my passenger side mirror had been hit pretty good. The paint was still in tact, but the mirror housing was knocked way loose. I had to fix that as well, and now my mirror just doesnt fit the same way it used to. Meh, thats what you get for getting a cheap paint job, I guess. Had there been none of these "bad" mentions, they would for sure get 5 stars from me.

This is the place to go! Not only are the quick, but the job is done right and the prices are…read morefair. My car got hit in a parking lot while I was shopping in a ghetto ass neighborhood. I came out, no culprit in sight so I had to pay out of pocket for these repairs. I have yet to get the paint fixed, but they fixed the major door dents so I could roll the windows up and down again. Took them about 30 mins or so. I will probably be back here when it is time to fix the paint (gotta save up!)

Worst experience ! I kept my brand new car to repair…read morethrough my insurance and I kept my car to this store for 4 days and after 4 days when I called them they say they have to call Insorence. For 4 days they have not even let the Insurance know that car is here, i had given claim number and every information needed. I would have called Insorence and let them know. When I told them that insurance will pay how much is required and requested them to work for it, now they even stopped receiving my call and responding text. Geico recommend me to go there for repair. And unfortunately i had to take my car back after using Geico's rental car for 5 days for now reasons. Save your valuable time and better not going this place for your precious car.

GREAT shop to deal with----Pleasant staff & body work was nicely done…read more... Highly Recommended

after living in Phoenix for 10 years. My wife, myself and now my daughter has been involved in a…read morecar crash each. Non have been our fault. I had Price Auto Body recommended to me by a good friend who owns a couple of auto garages. I went down there, and I could not be happier with the work provided by Price Auto Body. Dealing with the aftereffects of a crash can be frustrating to say the least. Insurance companies are helpful and pleasant as long as you pay on time until you need their help. Then they point you to corporate and shrug their collective shoulders, tell you they are sorry to hear about your troubles, and raise your rates. Meanwhile the corporate office is nickel and diming every step of the repair to pay the least amount possible. I think autobody shops get a bad rap as they get the brunt of people's frustrations because it's the first time you can really look a person in the eye and have a margin of control during this whole ordeal. Price autobody was patient with me. Answered all of my questions as best they could. Kept me informed during the process and frankly did not sugarcoat answers. I appreciated that, even if I didn't like the answers. If you're looking for quality work and straight answers. You will be hard pressed to find a better shop.

Went in with a request for a fast turn-around for a vehicle and was met with understanding, ease of…read morecommunication, and efficiency, and they completed the job earlier than expected. They are friendly, accommodating, and professional. Highly recommend!

Highly personally recommend this team. I smashed my driver's side mirror a few years ago on my…read moremustang, I inquired via the website about getting it fixed - and they provided a quick turnaround, not just on the quote which was extremely reasonable, but they had my vehicle complete and ready in much less time than expected - AND significantly below what I thought it would cost - AND they were more than happy to get me a ride to/from home. Definitely taking my vehicle here for more projects and work to complete. Very grateful for JM Collision. Thank you all! You totally rock. Even if the glue work I did was a challenge to cover/re-black, you all did an amazing job and it literally feels like new again. Super grateful.

No, the person said it was $450 for an "electrical" diagnosis and did not include a tow. I actually…read moreasked if they had a tow recommendation after. The fact that you don't know your pricing is concerning.

Had a broken water reservoir pump and as always, they got me in quickly, loaned me a vehicle and…read morefixed right away. Great service! Reliable!