Really great experience working with Shannon. He was super fast at getting my quote and then came…read morethe next day to install at my house. Really friendly guy, who did a great job. Price was also better than anywhere else in town.

I needed a windshield replaced on my 2016 Subaru Crosstrek after the hood latch failed causing the…read morehood to fly up and smash the windshield. Shannon from Clear View Auto Glass not only replaced the windshield at a lower price than any other company I called, he gave me the number of a repair shop that is fixing the latch and hood at a good price.

Daniel S. Without question the very best in Madison. What a great operation and Bill is the best…read moreat what he does. I have been serviced by him for years and am very satisfied. 5 stars

A-One was recommended by someone that restores old cars and has been using this service for many…read moreyears. I took my car in to repair damage to the rear quarter and am very satisfied with the results, and the reasonable cost.

I've known the crew at Wrap Lab LLC for a while now, and they've become my go-to team for all my…read morecars. As both a friend and longtime customer, I can honestly say they treat everyone like family and put their heart into every project. I've brought multiple vehicles to them and they absolutely crush it every time. My cars come out looking next level. There's a reason I keep coming back and send all my friends their way. These guys aren't just skilled, they're passionate about what they do and it shows in their work.

I had the chrome of my vehicle wrapped black. I was working so my husband drove it there, waited…read morethere and drove home (we live about an hour away). The wait was fine. The price was good and the work is holding up. The owner is nice and very responsive. My husband took his vehicle there too and any future vehicles will be taken there.

I could never get past the automated phone service and actually speak to a person about my issues.read more

When trusting your medical issues with professionals, you expect them to verify information before…read moreworking on you. Like DOB and name. This ensures that everything matches to limit harm. I have the same expectations when it comes to working on my vehicles. Safelite this morning failed to verify information and has destroyed my trust in them. When anyone schedules service you give them your VIN so they can order correct parts and verify the correct vehicle on service. This morning when the tech was scheduled to be here, I had not heard anything. I proceeded outside and did not see the van. I pulled out my phone to see if I had a missed call and noticed I missed two text messages. The first message was that the tech was getting started and the second was a pre-authorization receipt. I proceeded to call the local shop and asked if this was an error. They seemed confused and quiet. They stated they would call the tech and check in. A few moments later the tech called asking me to step outside as he needed to speak with me. I asked him if he was next to my car. He stated he was, and I informed him that he was not at my car. He then stated that he thinks he is working on the wrong car. The local shop then called me and asked how I would like to handle this. I stated to cancel the appointment due to the tech did not even verify the VIN correctly. I was told that the tech did verify the VIN. I challenged that was not possible as the VIN of my vehicle matched the receipt and I was next to my car. They stated back "Well he checked it." I asked if they believed that I was lying and they got upset. I was then asked if I wanted them to come down and work on my vehicle, which I declined as their tech could not even complete a VIN check. Needless to say, this is unprofessional and very dangerous. I stated several times about the vehicle they are working on was wrong. They were working on someone's car without permission. These statements were dismissed by Safelite in 2 of the phone calls. So, buyers beware and remember the importance of verifying information and the person being selected to work on your vehicle.

They took 4.5 hours to complete service. What is the point of me making an appt for 11am when they…read moredid not start working on my car until 2pm?? The technician left glass all over my passenger seat. My passenger actually got cut from the leftover glass. When driving home, I had to get on the highway and the tech also left my hood open. Absolutely ridiculous. $800 later and I will NEVER use safelite or the Janesville location again.

I rarely leave negative reviews, but my experience with Safelite was beyond frustrating from start…read moreto finish. The issues started with scheduling. Appointments were canceled without any communication or courtesy call, and trying to reach someone at the local office was nearly impossible because no one answers the phone. Everything is automated, which would be fine if it actually worked properly. Even the online system was incompetent and repeatedly failed to recognize that my vehicle was not an EV. After finally getting someone out to complete the service, the problems continued. The technician's work was clearly not done correctly, and now I have to bring my car back in for recalibration. To make matters worse, every employee seems to give a different explanation, so there is zero consistency or accountability. I specifically scheduled a Saturday appointment because I work 60 hours a week and cannot easily miss work. Instead, this entire situation has now taken over my Monday as well because of Safelite's mistakes and lack of communication. The complete lack of organization, communication, and competence throughout this process has been unbelievable. Safelite seriously needs to get it together.

Dave did a beautiful job repairing the body on my old RAV4 after my accident…read more The work was done promptly and professionally! Bill Montelbano, Mazomanie

From the owner: Graves Auto Body & Collision Repairread more