Don Miller Mazda in Madison is a dealership interested in solely your money, and does not stand behind their products, which as far as their used inventory, is rubbish. I purchased a used Mazda3 from this dealership. I asked the salesman for one thing: a dependable used car. He said this car was it. It had a clean car fax, so had not been in a wreck, good records, one owner, the whole nine yards. I drove the car, and it was great. So I bought it, and it broke down in two weeks. The same salesman (who is the sales manager said he would cover the problem under the warranty but it would cost me $200 (the entire expense was a little over $300). I told him I thought that was not very helpful, and that he should stand behind a car I spent over 10K 2 weeks ago and had put gas in once. He said that's what heppens with used cars (after saying just two weeks ago this was a dependable care BEFORE I bought it). I told him I would write bad reviews about my experience and Craig said "Whatever" and walked off. I also found out that the car had in fact been in a collision (while researching touching up paint here and there, and that the work done on the car was actually pretty awful. I did not notice the streaks in the paint over the bondo work but it would have been obvious to their detail folks, who neither mentioned this or altered the information about the condition of the car, which has obviously been in a significant front end collision). Within this two weeks, the car started making noise, which I understand is a failing bushing and is $200 or so, also not covered under the warranty. I suppose I am just incredibly unlucky, but I would speculate that their service department looked briefly at the car, cleared engine codes, ran it a little, and sold it after nothing happened immediately. Buyer beware. read more

I recently purchased a 2016 Mazda 6 Grand Touring from Don Miller Mazda and I couldn't be more pleased with the level of service I received at Don Miller. I went to Don Miller after a horrible experience at another Mazda dealership who wasted my entire day, did not listen to my needs and jerked me around on price. I was told that I couldn't get what I wanted for the price I was looking for. I called Don Miller, asked them to give me their best price for both the car I wanted and my trade - and they did just that. They were competitively priced and I had to do no haggling or back and forth. Mike (Finance Manager) and Jim (Salesperson) were great to work with and very helpful throughout the entire process. I told them the car I wanted, what I wanted to pay and they made it happen! And I got the exact car (color) with the exact options and accessories that I wanted. On top of that, they paid attention to the details. They had the car I wanted parked out front, warmed up with a full tank of gas waiting for me when I arrived for a test drive. They made the process so much easier than anything I have experienced before. This was by far the easiest and most positive experiences of all of my car purchases to date. I highly recommend Don Miller Mazda!! read more

Yevgeniy Kurolapnik is the best car salesman! With his background as a mechanic, Yevgeniy knows cars inside & out. Just as important, he is an excellent communicator. Therefore he can explain those complex technicalities he understands so well. And he'll meet you where you're at: He'll share his expertise with you at your level whether you are a total gearhead or know nothing about cars, or anything in between. For those who've had bad experiences with pushy car salesmen, be assured that you'll feel completely at ease with Yevgeniy. Any aversion you have to salesmen can be laid to rest along with the stress of making such a major purchase. You'll be in good hands with someone who is friendly, knowledgeable and easy going. Lastly, Yevgeniy is going to help you find the vehicle that is perfect for you rather than simply try to sell you what's most expensive. He is an attentive listener and comprehends that what's best for you is what's best for everyone in the end. read more

We purchased our lovely Mazda this winter. I was NOT an easy customer. I went into the dealership several times to test drive and carefully consider my purchase before buying. John was my sale's contact person and he spent lots of time answering my nit-picky questions! (He never made me feel nit-picky, though!) Any time I called on the phone with questions, my phone call was returned the same day! He was professional, kind and very helpful! I also spoke with JJ , the general manager, and was treated extremely well. In fact, every person I encountered in the dealership was thoughtful and cheerful. If you want fair, friendly and exquisite service, you should buy your car from Don Miller Mazda on Odana Road in Madison, Wisconsin! read more

I have nothing but good things to say about this dealership. I hadn't planned on buying a car, but did 2013 Mazda 5. I got a fair price for my trade in and feel I paid a fair price for my new car. I worked with JJ and enjoyed the buying experience, immensely.... no pressure or unfair practices going on at all, or I would have walked. I recently had my first oil change and even tho I didn't have a coupon with me, was granted the promised - "first oil change on us", that we talked about months ago when I drove out of the dealership with my brand new ride. I will be visiting the service center for future services and if I am still around the area, will buy from Don Miller again - its a no brainer. read more

New 2016 Mazda Mazda3 i Touring I walked in the dealership already knowing what I was looking for, Mazda3 iSport/i Touring/ Grand Touring/ 6-speed manual, and Jim led me to my new ride. He provided excellent customer service, gave me great advice, he was very down-to-earth and personable, and seemed like he really cared about how the right car would benefit me. Jim was knowledgeable and answered all my questions and was glad to do so. He made the process simple, creative, and an overall fun first-new car experience. I highly recommend this dealership. Also all the staff are very friendly and treat you like family. Thank you, Jim and staff! #WelcomeToTheMazdaFamily - #ZoomZoom read more

We just purcased a 2011 Toytoal Corrolla from this dealership, working with Yevgeny. He was simply excellent workng with us from first contact to delivery: focused on our needs, good information, no puffery, realistc and workable on pricing, prompt and direct answers, etc. - just over all very professional and customer focused. I have had many car shoppng exprinces over the past 40 years ranging from some aweful, some just O K, a few pretty good - but the experince with Yev was tops - a pleasure. He made his delaerhsip the one I most look forward to coming back to. read more

Very happy with Mazda Service Department. As a woman, I appreciate their patience in answering my questions, making sure my car is safe and reliable, not charging me for unnecessary costs and always being friendly. In the automotive world, it can be hard to find places that do not talk down to you or treat you as though you're unable to comprehend or make decisions. They are good about letting me know when my car needs service and following up to make sure I am satisfied after an appointment. I would definitely get another Mazda and take it here for service. read more

Didn't really think I could afford what I wanted, but they worked with me and found a way. Sales guy Yevgeniy and finance guy Michael were outstanding. Picked up my new Mazda 3 Wednesday. This is my 3rd vehicle from this dealership over the course of 14 years. They've always been helpful, knowledgeable and accommodating.After a long bout of unemployment they've been able to find me better financing rates than my own credit union -- twice. They also got me a trade in value on my old car higher than the estimated Kelly Blue Book value, read more

My Wife and I had another excellent experience in purchasing our second Mazda from Don Miller (a 16 Mazda 3s) - Thank you Yevgeniy! Of course, this was not a surprise to us since we have had nothing but excellent service in purchasing cars from Don Miller Mazda - all the way through the vehicle maintenance and service they provide after purchase. In our experience, it has not been easy to find a dealership that you can trust (in both the purchase and maintenance part), and who is also courteous and professional throughout the entire process. read more

Great, friendly service from everyone at Don Miller Mazda with my recent car purchase. Jon Stein was our salesman and did a fantastic job. Car shopping can be a bit of a headache but Jon made it fun and painless! Thought we might not be able to get the financing where I needed it, but the sales manager and Jon were able to get the numbers where I needed them to be and offered a better interest rate than my own credit union was offering. Will be back in a few years for my 2020 CX-5! :-) read more

I recently purchased a Mazda CX 9 from Don Miller Mazda. I want to give a big thank you to Yevgeniy Kurolapnik. He knows what he's doing and makes sure you understand everything from the start of the sale to the operation of the vehicle. He is a people person, very kind and makes sure you're happy. I'm very happy with my purchase and will definately will be referring my family and friends to this dealership. Thanks again Yevgeniy Kurolapnik! read more

They had my partner's Jeep for over a week. Continued to find find more things "wrong" with it. Everything was covered under warranty, but the way the dealership handled it, the warranty was denied and he payed overprice and out of pocket. All we needed was the old parts to prove they were in need of repair, but they were unable to provide that. Felt like a scam, stay away. read more

We met with Jim Zimmerman at Don Miller to talk about buying a car. He was very knowledgeable about the cars Don Miller had available and about asking us what we wanted in a car. In a very friendly, non-pressure car buying experience, we drove happily away in our 2014 Toyota Camry. Would we buy there again if needed - yes. read more

Great experience w/Jim Zimmerman. No-nonsense, just did my homework, knew what I wanted, brought in my numbers, compared with theirs, got a decent trade-in allowance and we had a done deal. And I love the new CX-5. read more

Great dealership!!!! Absolutely love my Mazda and staff was amazing with great service. They made buying a car quick and easy and my car is one of the most reliable car I've ever owned!!! read more