They were courteous and polite. Did very thorough work installing our air conditioning system. Everything was cleaned up each day before they left. My installer was Steven. They explained everything they were doing and answered all our questions. They also arrived on time every morning to start the job and even showed up when it was drizzling outside to do work. They told us 4 days to do job and were finished on time. read more

WOW... I was so impressed with Brian and his team's ability to turn my 85 year young parent's 2400 square foot house into a ice box in under 3 days. YES... 85 years young lived in the house since 1968 with no Air Conditioning. BWR's crew started the install Monday morning, my dad called me Wednesday afternoon on a 90 degree afternoon and said he was freezing. I was busting up laughing. We had shopped for a company that could do the work and others said it was impossible to get equipment and we would be lucky to get it done by next summer. BWR delivered in record time when others couldn't. Awesome service all at a great price. read more

I have a gas furnace that would shut off after 2 min. Called BWR in the beginning of December. The Techs were very nice but unable to figure out the problem. They changed the High limit switch(which was what was faulting) with no help. Told me that I needed an additional return added for air flow. Even thought they had the door open with filter out and the unit still shut off, they still said it needed an additional return. $600 dollars later I have the new return (with the wrong grill opening on it)and still furnace that won't run. They then said I needed an additional Register for another fee... I pulled the top off the coil and let the furnace have unrestricted air flow out of the unit and it still shut off. After that they just stopped coming said I need a total replacement of this 6 month old unit. 4 weeks and several appointments later they walked away from the job. Today, another company came out and discovered that there was the wrong limit switch installed and that was the reason for the unit shutting off. 2 1/2months with no heat and $600 later and the unit was fixed with a 5 dollar part. I picked BWR because its a local company, and the reviews were good. So, just my two cents... very nice people... Im sure this isn't the norm for every case but for me, it was a disaster. read more

I have used BWR for the past 15 years. They are always responsive, explain what is needed, and let the customer know if they foresee any other issues. All the employees are friendly and professional. Have recommended them many times and no one has been disappointed. Highly recommend. read more

I want to say Kristen is an amazing employee she was so professional and nice the tech that came out yesterday was so honest and friendly. Thanks for the great service looking forward to get more work done as well. read more

My mom was having trouble with our heater not working. After calling around not knowing what to do, BWR promptly sent us someone who quickly fixed the problem. Chad was extremely polite and helpful and saved the day. Huge thanks to him and BWR! read more

My experiences working with BWR has been excellent every time, their technicians are very professional and friendly. Brian G. and Dane have given me great service, they are honest and communicate the situation very clear and I feel they are being honest and genuine. They are like that mechanic that once you find an honest one you never go to anyone else for your service and that is the way I feel about BWR. read more

RUN DON'T WALK AWAY FROM THIS COMPANY! I would give this company an negative 5 stars if possible. We entered a contract with Brian Weaver of BWR almost 2 years ago. We contracted them to replace all ducting and remove asbestos in our home and install an air-conditioning unit. It was not until we started a kitchen remodel several weeks ago did we find out that Brian known as BWR never fulfilled his contract as he never replaced the ducts and did NOT remove the asbestos. We have now been living with asbestos blowing in our house for the past almost two years!!! When I asked Brian what went wrong, he said contact his lawyer. SHADY, SHADY, SHADY!! In response to Mr. Weaver, we are not disgruntled we were ripped off by a dishonest, negligent and sloppy company. We encountered numerous problems from the inception of the install and we had to call several times about HERS testing, lack of airflow etc. We have NOT been able to use our unit so I'm confused why Mr. Weaver makes this statement "that now runs beautifully". This is completely false. Just another one of his many misleading statements. Please take note, he does admit truthfully, that he failed to fulfill his contract and it wasn't until our contractor opened the ceiling that his negligence was discovered. read more

BWR in Norco, great company. We met the owner Brian at the Home & Garden Show a few months ago. We were going to be doing home improvements in the next few months and were looking for information. We had three companies come out to the house for quotes and Josh from BWR was the only person, who I might say isn't small, to crawl up into the attic and make sure he could do the job. He said " I'm not going to tell you that I can do the job without going up there and making sure that I can get in that space and do what I say I can do". We had a smaller guy that wouldn't even look in the attic and I'm not going to hire someone that's willing to cut corners for the sake of a few dollars. So thank you Josh, Kenny, and Milo for doing a spectacular job with our a/c and not cutting corners. Bring on the summer heat in Corona, your friend's the Miller's! read more

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Our AC was leaking due to bad engineering of the drain from whoever installed it when we bought the house. Robby initially thought it has to do with the lack of secondary safety switch, so I was quoted for the installation of the switch. On the day of the job, Robby spotted the main drain was designed poorly, so he re-routed the main drain free of charge. Result was great, Robby and his team was helpful and friendly during the job. Would definitely do business again if anything happens. read more

Thanks to Brian, and his helper Quinn (his son) for coming by on a Saturday morning to diagnose the circuit breaker issue related to the central air system. He's a local business owner that seems to be doing the right thing by providing great service, and being personable to his clients. read more

The entire team at BWR has been a pleasure to work with. We installed a new HVAC system. They were on time and professional. They always have answers to all of our questions and aren't offended when we asked some rather pointed questions. We're completely satisfied with the service they've provided us. read more

DONT EVER USE THIS COMPANY!!!!! They price gouge and are extremely DISHONEST. BWR charged me $23000.00 to install an HVAC system and ducts through the HERO program. Even the girl in his office was taken back by the cost!!!! I have to this day never received any paperwork from Brian Weaver, who told me my system is under warranty. In June 2020, the A/C was blowing warm air and since I now have tenants in the property, and currently live in NV, I called BWR, Brian Weaver to fix it. He indicated it was under warranty and would call the tenants to schedule an appt. Mind you , my tenant was 9 months pregnant and no A/C. His tech called to tell me yes it is under warranty however, they didnt have the part and didnt know when it would be in, but he could put a commercial part in for $386.00. Since I was between a rock and a hard place, once again, he took advantage of that along with the fact I was not even in CA. I had no choice and trusted him. I asked him again to send me the paperwork for the unit and to this day he has never done so. The invoice he sent does not list a manufacturer name so for all I know he could have used a regular part from one of his "so called fully stocked" trucks and I wouldn't know that he didn't use a commercial part. After hearing that I got screwed on the price, especially for a part that was under warranty, I called around and in addition actually spoke to people that had the same issue and paid no more than $185.00 but Brian Weaver thought he could price gouge and take advantage of this situation. In addition, negotiating his cost down to $336, and refusing my $150.00 offer for a warrantied part, he turned around and never called me, he explained via email it was a sticker shock. NO BRIAN IS WAS A SUCKER SHOT!! His way of dealing with this for a part he should have installed under my 10 year warranty is to slap a MECHANICS LIEN against my property. He wants to play hard ball!! I have filed a complaint with the State of California Contractors Board, the BBB, the manufacturer as the installer of their product, and the HERO program and not only for the erroneous mechanics lien and inflated cost of service, but also for the inflated cost of the entire unit. WATCH OUT EVERYONE, HE IS A SCAMMER AND WILL SCREW YOU OVER!!!!!!! read more

I went through American Home Shield and BWR was assigned to fix my mother's split unit in FEBRUARY. Brian came out and looked at it and did not give me an update. Time and again I had to ask him what was going on and what is the status. Time and again he blamed the girls at the office and for the companIES that lost the part or was backordered (and yet never came). Feb, March, April, May, June, July. I had to chase him down weekly (my fault for not complaining to the American Home Shield earlier) to see what was going on. Finally, last week I called AHS who escalated it to Contractor Relations and I really hope they pull BWR from their list of contractors. Brian is a very DISHONEST face of this company. If you cannot fix something in 6 months, why keep me on the hook? What does that get you? Just say you can't fix it and let someone else do it. I don't get it read more

We couldn't be more happier with the service we received. The team was professional and knowledgeable of our problem with our a/c. Thank You! read more

Had AC issues at 8pm on a Friday night during Labor Day weekend. A friend suggested I contact BWR. The gentleman I spoke with said he would send someone out the next morning. Two men showed up at 9:40am to look at my issue. They pulled a panel, determined I had a leak and told me I would either have to buy a new section (extremely expensive) OR have to replace my condenser unit. For 2800 total. I told him I didn't have that kind of money. He tried every possible way to convince me to have him do the work. When he finally realized I wasn't going to pay that kind of money he wrote me an invoice for $280. Of course, 180 of that could be applied to a new unit. The bill break down was $90 for parts, and $170 for labor (2 guys @ 2 hours- they were here for 50 minutes, one guy did the "work" while the talker called around looking for a local "cheaper" unit). I called someone else after they left. That person saw no evidence of the "dye" I got charged $90 for. He did also see the leak. Took the too off my unit, saudered the leak, and recharged my unit. He was here for 1 hour, it was the same holiday weekend, and he charged me $150. No wonder it is hard to trust anyone these days. I have half a mind to stop payment in the check and let him take me to small claims. read more

If you are looking for a reliable, courteous and professional Plumbing and A/C contractor this is your company. They were all of the above and the price is reasonable also. I highly recommend them. read more

Everything was great ! The service was excellent !!!!! I would recommend BWR to anyone needing heating and cooling service !!

BWR is the perfect example of why you should Always support your community's small businesses!! You're not just an order#. From picture confirmations through out the whole process (so you know who's showing up at your door) to quick txt, email or call backs to any questions you have BWR office staff & installation crews are professional and thorough. They answered all our questions even the ones we did not know to ask like rebates!! If you're in the market for a new heating/cooling system look no further. BEST $$ & Service in Southern CA!! read more

They were fast, professional, efficient and their price was incredibly fair. They gave me all my options ahead of time and let me chose what I needed. My unit is 25+ years old. They gave me options to fix the problem right now and the option to fix it long term. Because of their honesty we decided to move forward with replacing our unit and let me tell you. We. Could. Not. Be. Happier!!! Thanks BWR! read more

Robby came and checked out my air conditioning unit. He explained how I needed to clean the outside unit and change the filter. He checked everything out and now the air conditioning works. Thanks for coming all the way to Long Beach. I appreciate the friendly and helpful service from the technician and his assistant. read more

Had the owner of the company come out after our AC unit wasn't cooling very much. This company was very responsive, confirmed the appointment a day before and we're very transparent with everything, weighing the pros and cons of all available options. We will definitely recommend BWR and will continue to use them in the future should anything else arise. read more

Brian and his team are fantastic. I've used them at two different homes and he was reasonably quick to come out during heat waves for our issues. We are using them for regular maintenance now as well. Brian is up front and professional. My parents also redid their whole system through BWR and have also been very happy with their service. I highly recommend BWR! read more

They are fantastic! They were able to come out when I needed them and fixed my air during this horrible heat. Excellent customer service!

Service call review only. I can't say I've had any major work done by them, but I requested a simple "service call" I mentioned I thought my Mini Split AC needed to be recharged. Tech comes out. Looks at it, "runs some tests" only to give me an idk answer. Calls his manager on FaceTime. They go over a few things. My husband asks if he can just try to recharge it. So the tech tries says it doesn't work. Leaves me with a bill for 100 bucks for literally nothing. Says a certain part in the unit is broken because of faulty installation whole unit needs to be replaced. (The unit is brand new) I received no follow up about what part until I called the office 3 days later( they mentioned they'd be having issues about notes and other things with the tech they sent me.) why are you sending techs out with known issues? Anyway The unit is still under warranty I was hoping the warranty would cover it. Something in my gut was telling me this guy didn't know what he was looking at. So I called for a second opinion this morning. ALL it needed was a simple recharge. 30 minutes and 50 bucks later my AC is running perfect again. This place billed me 100 dollars for literally nothing and almost cost me another 1500-2000 on a new unit had I not asked for a second opinion from a different company. Can't say my experience was professional or helpful. This was bad business in my opinion. read more

I appreciate Rodney and Brian coming over to help diagnose and repair my cooling issue. Rodney was new to the company, but brought with him over 15 years of experience. I appreciate Brian (owner) for still coming out on calls and working alongside his employees to get the job done right. The best thing about BWR is that they are honest with their customers. It would've been easy to say, my forced air unit is dead and I need a entirely new unit. Would've probably been a lot easier to install a new unit as well. But the professionalism and expertise that BWR technicians possess is worth more to them then whatever makes the job easier for them. Rodney did an awesome job diagnosing the problem and knew right away the steps necessary to complete the repair. Brain was straightforward with me and laid out all the options that I had. Thank you BWR! Although it means that somethings broken when we meet, it's always a pleasure having you guys over and doing business with you. read more

I HIGHLY RECOMMEND BWR HEATING AND COOLING!! Brian did such a great job fixing my A/C and has really reasonable pricing. Would definitely recommend 10/10 thank you for all your hard work read more

BWR replaced two of toilets and they did a great job. They were professional and showed up on time to get the job done. I highly recommend contacting BWR. Five stars. read more

Called BWR yesterday cause the air conditioning was not working. It was the first time i turned it on this year. I was freaking out thinking i need a new unit. Brian came out and fixed it for a fraction of the price. What amazing and honest service. Give these guys a call!!! read more

Brian came highly recommended, and rightly so! He was my "second opinion" since the AC repair was going to be costly. And it's been 105 the last few days. He came quickly and had the problem diagnosed within a few minutes and it was NOT the problem the other guys had told me. Had I gone with the first guys, I would have doubled my price because eventually they would have figured it out. It was extremely dirty and was 7 gallons down in Freon because of a leak! Brian did what he has to to and we were up and running within the hour! Thanks for the excellent work! read more

I have used BWR on several occasions. My air conditioner was out out during the hottest time of the summer and he made it here expeditiously. The owner personally attended the service call and was very personable and professional. The repair was completed successfully and at a very reasonable price. I would highly recommend BWR for ANY of your heating or cooling needs. If you don't have a repair to be done they can do maintenance work as well which I have discovered keeps my units working more efficiently. read more

BWR came out same day on July 4th weekend to replace blown capacitor. He had the part on his truck, adjusted the pressure on the system and we were back in business in 30 minutes. Professional and friendly technician, great experience overall. read more

We needed three new A/C units and to complicate it, we needed them moved around to the side of the house (builder put cheap units in back of house where we want a patio) BWR came out and put new units in and moved them! They work well and our electric bill has gone way down because these units work efficiently !! read more

These guys are great!!!! Came home from dinner and my air was running but it was not cold. I called BWR on my friend's recommendation at 10:00 pm. The owner Brian came right out and within 30-40 minutes my air was fixed. He replaced the fuse that went out and also checked out the unit. Totally awesome service and the price was great!! Will recommend BWR to all my friends and family read more

BWR is simply the BEST! We were told by another air conditioning service company that we needed to replace our A/C units. Come to find out, we just needed a minor replacement part. These folks are trustworthy and reliable, with friendly and professional technicians. We've used them two times since, with two different technicians, and our experience has been the same. They stand by their work, are reasonably priced, and provide quality service. read more

Was having trouble getting cold air with my HVAC unit. Called BWR and they sent someone out the next day. Brian cane out on time, was clean and smelled great. They ended up servicing my air conditioning, changed a switch and added freeon. My air is blowing better than ever and I didn't have to replace my unit. Thanks so much. Support your local small business. read more

BWR never fails. We've used them a couple of times at both our house and my grandmothers. They fix the problem. Get in and get out. They don't lag. Their rates are always fair. The work lasts and problems get fixed! Most importantly we can trust their experience, expertise and advice. read more

Brian with BWR was very honest and informative. He showed me in detail what was going on with my air conditioner and provided fair options with a breakdown of prices. I didn't have to wait long for an appointment and soon after his arrival he corrected the problem within a short amount of time. I definitely recommend this professional company for any heating and air conditioning needs and believe you will be glad you did. read more

I have to thanks Brian for doing a very great job for us! He responded for help as quick as possible. Two days ago was a nightmare for us without AC! My AC suddenly the fans outside stop working. It's only come out warm air. I called so many places but they all were very busy since this is the hottest summer week so far. But he came in the next day as our convenience and fixed the AC within 30-60 minutes. Finally we get some cool air and happily for the summer! I would recommend Brian to anyone! He is very honest and care to the customers. read more

Amazing people. Really caring. Compassionate and exceptional customer service. This company truly cares not just out to make a buck off you.