There have been a number of dentists that work here and leave. Owner has too many practices. Was…read moretold to have a tooth pulled, but when i went to a dentist owned practice, the tooth was saved and has not given me any problems. Was told by two people in office opposite things for tooth care for tooth having a crown replaced. Good dentists seem to move on.

I have used this dental practice for six years. The dentists and dental specialists are well…read moretrained. I have had fillings, crowns and implants. My issues are with the office management. Have had problems with reaching the office and not returning phone messages and texts, plus changing the scheduled time just hours before, Also, even though the staff are friendly, the atmosphere is loud-- loud music, too. much loud chatting, humming, whistling and even had the owner-dentist sing near my ear--off tune! I prefer a more professional, quiet, and relaxing experience. Quiet talk is fine, but not so loud it startles me! Unfortunately, I am switching dentists. Kathy H.

Great staff. Reasonably priced dental care. They are moving into a brand new facility late fall…read more Glad I found these friendly folks!

From the owner: Asheville's kindest dentist! Quality services at affordable prices. Most insurances accepted!read more

My family feel well cared for and satisfied with our many years service at AFD…read more I wouldn't hesitate to recommend them.

Great staff and excellent dental work. Medicare is accepted. Care and concern is the cornerstone…read moreof their practice.

Going to the dentist is a necessary evil, right? You go and hope you leave with no trauma and all…read moreyour teeth and maybe a bag with a toothbrush and some floss you'll only use when you have popcorn in your teeth. Well, welcome to the new dental order. Platt Dental Studio is easily the most wonderful dental care experience I've had since I first got teeth. Exceptionally friendly service from the front door to the chair and back. Hyper clean office space with a lot of cool new technology (you want to see some weird pics of your mouth? They got 'em). There's an overall calmness to the space that feels almost spa-like and belies the reality of what all those tools are going to do to your chompers. If you need a dentist, call them.

This review is from my mother:…read more "My husband Ron had a serious stroke a number of years ago, and as a result suffers both cognitively and emotionally. I had been putting off his dental care for longer than I should have because I myself was anxious as to how he would react to the experience. Ron and I had spent decades in the health care field ourselves, and after visiting Dr. Platt's practice as a patient myself, I knew that my best friend and partner of over 50 years would be safe in their care. I was not wrong. Ron has been twice now to Dr. Platt's office and I am immensely satisfied and grateful for the professionalism, patience and kindness that has been shown. Anyone who has a relative or friend who has a special need for special attention and sweetness, I Strongly recommend Dr. Platt and her professional, yet delightful staff."

I can only say great things about Biltmore Avenue Family Dentistry after some unusual experiences…read more I was at patient there for several years and I have relatively good teeth and other than needing regular tartar removal, my relationship was positive but routine before Hurricane Helene. I have been diagnosed with a progressive medical condition and decided to leave the area following the hurricane and was out of state for multiple months. During the period prior to returning to BAFD in late November or early December 2025, I saw two other dentists. At the time I returned to BAFD, I had a recommendation that I needed to redo all four of my front caps because I supposedly had an infection under all four teeth. I did not tell the dentist, Dr Datla, what the recommendation was as I was suspicious after high prices from the other dentist and a friend asking me "why aren't you taking an antibiotic if you have an infection under all four teeth?" and wanted an unbiased second opinion. Dr. Datla is a dentist and a periodontist, so she certainly was going to not miss an "infection". Guess what? No infection and no recommendation to replace the crowns! I also want to mention that I had a lot going on in my life and plenty of dental benefits that were going to expire at the end of December. The staff was so accommodating in getting me scheduled immediately and everyone was incredibly warm and welcoming. After my bad experience with another dentist, I assure you it felt especially wonderful. I can fully recommend Biltmore Avenue Family Dentistry as being a warm and inviting place and as having honest professionalism in every area.

Previously had very few complaints, but in the last few months they never answer the phone, you…read morehave to call several times & leave multiple messages before they decide to call you back, & they just dropped all their Medicaid patients without notice which is a terrible action both in doing so, & in not informing patients until they call to make an appointment which leaves people in a terrible position. This was one of only a couple dentistry practices in the region that accepted Medicaid & they knew it, yet still made this money hungry decision putting so many young people in struggling families at risk of not being able to get the dental care they need. SHAME ON THIS PRACTICE!!! I hope every bit of karma comes back on y'all because what you've done is awful & heartless.

Dr. Mann is a fantastic dentist and clearly loves her profession. She explains everything and it's…read morevery gentle. I have always loved going to the dentist, but this is next level greatness.

I came to this practice due to mouth pain--I was not happy at my previous dentist and had been…read moredelaying finding a new one, kind of ostriching, if you will. Dr. Scott and the rest of the staff here are delightful. They treat one's problems with all seriousness and respect but then they know intuitively (it seems) when to break out the humor and start having fun. I have never laughed so much at a dentists office without being gassed before in my life. This place is truly one of a kind and if I wasn't concerned about being able to get in again next time I'd tell you all to go here. But I am, I need to see the dentist, so please, don't go here.

I had an appointment today for fillings ,that I was feeling anxious about, as I have anxiety when…read moreit comes to all things medical. My hygienist went above and beyond to make me feel comfortable and I thought it was worth mentioning. I wish I could remember her name but she made active effort to check in on me. I felt a little embarrassed for my anxiety and I will be a returning client because of her sensitivity to the situation!

I haven't been to the dentist in a long time. They made me feel like a regular! They took excellent…read morecare of me and set me up with a treatment plan. My appointment time was exactly what time they called me from the waiting room, so that was a big plus. I'm so glad I chose them as my dentist. Onwards to a more healthy lifestyle!