I really appreciate Dr Johnson, and the staff at Carolinas Dentist. They have an honest, human and…read moreconservative approach which makes me very comfortable compared to some dentists I've contacted in WNC. I originally came because they accepted my insurance, and to be honest, wasn't too excited based off of the Yelp reviews, but after visiting twice now, I think those reviews must be from prior staff. I also want to shout out Tenisha who is a bright light and made me smile and laugh as we were getting every thing ready for the doctor.

I want to say this is the most professional dental office I have ever been too. Two weeks ago, I…read morecalled this office to try and get an emergency appointment. They got me in very quickly. I am someone who has terrible anxiety over going to the dentist and I have a tendency to put it off. I did tell them this when I made the appointment. On my first visit, I walked in to a beautiful, clean, state of the art dental office. The staff were very kind. They were helpful in keeping me calm and not nervous. Dr. DeKow was so kind and went over a treatment plan. I went back today to start this and received the same very kind treatment. I feel really bad that I can not remember the dental assistants name but she was amazing. She checked on me, kept me calm, she was so sweet and very professional. Dr. DeKow was so kind, made sure I was doing ok through the entire procedure. I will recommend this office to anyone and everyone. They also take multiple insurances including mine. And, last but not least, they do not play elevator music.

they had a insurance change in insurance and instead of letting me know, they waited till the day…read moreof my daughters surgery. I had to pay out of pocket . very rude and inconsiderate staff. Do not recommend.

Worst dental experience in my entire life. Dr. Soojin Lee made numerous errors and caused…read moretremendous damages to my mouth, negatively impacting my whole life. Arden Dental Group staff were totally uncaring and non-supportive of my injuries and losses, and treated me like garbage in response to my complaints. Lawsuit in progress. Good luck.

Not exactly something I was looking forward to. The entire experience was way much better than I…read moreexpected from consultation to the actual procedure. If anyone needs this type of dental care, I highly recommend these people, especially Dr. Hussain. Scary stuff, but not here. They talk you through everything! No surprises!

I just had my wisdom teeth extracted today at Asheville Oral and Maxillofacial Surgery. Since a…read morechild I have always been extremely afraid of doctor visits, especially needles. Today's surgery was a huge accomplishment for me and will set a better tone for future medical procedures. My initial consultation with Dr. Hussain went very well. He answered all of my questions thoroughly and I left feeling confident enough to schedule my surgery. On surgery day I was extremely nervous, extremely. Off the bat the receptionists calmed my nerves with their sweet smiles and affirmations. The technician/surgeons assistant, Emily guided me to the surgery room and got me all set up.She described every step which helps so much so that I knew what to expect. She was very kind and thoughtful. She is great at her job and I wish her the best in her medical career. A few other people passed through who very also very kind and helped to lighten the mood. Dr. Hussain came in to start surgery and talked me through things to help calm me. Before you know it I was knocked out and didn't even know it. Emily rolled me out to our car and now I am home recovering. I feel great and am going to take all the recommended steps to recover well. I hope this helps anyone with anxiety around this sort of thing. The staff and doctors are wonderful. Thank you. I forgot to mention the environment is very homey, comfortable, welcoming and smells clean and wonderful which always helps!

Dr. Sullens is tremendously skilled and kind. She has built a wonderful culture with her staff as…read morewell to be courteous, kind and make a positive experience for the patient. I have transitioned my entire family to her which includes my elderly mother who has cognitive issues. They have made her transition extremely smooth and positive. Highly recommend !

Worst receptionist in the county. Very rude and you've gotta love someone with no accountability…read more She messed up my insurance and was rude as all get out about it. Hilarious she only has one job yet can't do it.

I just left this location and I wish I could give them 10 stars . This was by far the best dental…read moreexperience I have ever had! I live out of state and was having a dental emergency. I called multiple locations and no one would accept my insurance , but more importantly no one could get me in for an appointment today. As soon as Emily answered the phone at Asheville dental , I knew my luck was changing . She was so sweet and sympathetic. She made sure to explain everything to me including costs, since my insurance is no good in North Carolina and she got me in for an appointment in the afternoon. They sent me a text with all the information and a link to my paperwork so I could fill everything out before I arrived. I made sure to get there early and the offices are warm and welcoming. I gave my name in the front and they checked me in. I was called back right at my appointment time. I explained my situation and Makayla was patient and understanding. She checked my teeth and took an x-ray and made sure to verify the cost with me. Dr. Powell came in to examine me and he was absolutely wonderful. He explained the issue and provided me with lots of options . He answered all of my questions and I left feeling super hopeful and incredibly relieved. Thank you to Emily and Makayla and Dr. Powell! I hope you know what a difference you made in my life today.

There are several issues with this place. I'll elaborate. This place talked with my mom for a while…read moreon the phone, and my mom repeatedly said I have no dental insurance in their talk of several minutes. I shortly after get a text message to bring in my insurance card. That's quite unprofessional to not make notes of someone, and just giving them a generic response, which wouldn't be the first time they are inattentive either. I addressed to the nurse and Dasher that I'm vegan, which is blatantly disregarded later on, as I'll get to that soon. Also, my mom thought the plants in there were real, but I knew they were fake, and even the nurse said they're fake. Real plants help with oxygen, creativity, and other benefits. Their plants are as fake as their care. Dasher doesn't know too much flouride harms the teeth, known as fluorosis, as there's even a word for it, and thinks just spitting out fluoride means it's safe, even though it does absorb into the mouth and skin, like plenty of other things. I'm not totally against flouride either. 98% of West Europe doesn't use fluoride, and they generally have far better teeth than here in infamous bad teeth, and generally awful health America. Denmark officially has the best teeth in the world, according to reports. Japan has far better teeth, especially with NASA giving them nano-hydroxyapatite, which Dasher says is inferior to flouride, even though peer-reviewed studies say it's the same strength or better for teeth. So, the education there is pretty bad. At least Japan, among other advances in health and intelligence over America, is very close to regrowing teeth with stem cells, probably by 2025, several reports say. It's blatantly better to have brand-new teeth than none or fillings. Even after those two issues, I still was willing to go back there. However, the issue with veganism occurs, and this is problematic for anyone with allergies, or any religion, which a dentist place could be used for. I'm prescribed antibiotics, which I really didn't want since loads of peer-reviewed studies of my Russian roots, American studies, and so forth point to garlic being a far better antibiotic than synthetic antibiotics, since it doesn't kill good bacteria, and doesn't build tolerance, unlike synthetic ones (which about 80% of synthetic ones go towards animal agriculture). My mom had her first son pick it up. We trusted this office to handle the appropriate antibiotics, which turned out to be in poor outcome of a half-ass dentist office. The pharmacy won't take back an unopened bag and unopened bottle of pills. I addressed my concerns to the office in two emails. One email was on July 28th, addressing fluorosis, and the other info of Denmark, and so forth. I provided loads of screenshots to validate my claims. It was actually a favor to them so they're aware. No thank you. No reply. No call. No text. August 1st, I email them about the prescription, and the severity of how it can impact people of allergies, religions, and vegans. No reply. I texted them, too. September 11th (wow, a day I witnessed the news of in Florida in my middle school days, and I was in a plane to NJ and back to Florida, seeing the towers only from above) they sent a letter without any reimbursement, without any apology, and says we cannot see you unless an emergency, along with other nonsense. I don't want them to harass me with letters. $6+ to send me a letter. They won't even send emails. Ironically, again, their email at the bottom of the silly letter. It takes them over a month to get back to me. You want to talk about incompetent, and narcissistic of an office. I will be leaving reviews with evidence on various parts of online. I let the oral surgeon he recommended know again like last time. Incompetent and uncaring office. It's good that this place isn't the only place around for dental in Arden/Asheville.

This is a superb Dentist practice. With dentistry, sadly,…read moreoften it is years later that you realize something was not done right. What you pay here is for the outstanding knowledge and abilities of Dr. Phillips and Dr. Schmitt. And a hand-picked staff which works beautifully together. It is actually a pleasure to come to this practice! Outstandingly beautiful office. My entire mouth was "re-made" by Dr. Phillips. I truly thought he had moved here in order to take care of my mouth! Cleanings here are way "above and beyond" what I had received in other practices. Yes, I will say, you definitely get what you pay for in this fine practice. Your mouth is worth the investment! I have gone to Phillips and Schmidt many, many years. I trust them completely.

Dr. Phillips is outstanding! He's absolutely the best in his field!…read more I highly recommend Dr. Phillips and his entire staff to anyone seeking a truly professional dental relationship for life. I live in the Washington DC area and have visited a number of experienced dentists but have been unhappy with the mediocre care and workmanship I felt I was receiving. After much research, I decided to contact Dr. Phillips, known for his exceptional skills and ethical standards. Then, his incredible treatment coordinator, Rhonda, worked her magic to come up with an affordable and comprehensive "commuter dental plan" that fit my schedule and enabled me to achieve my goals. My teeth are beautiful, my bite is perfect, and I could not be happier. Thank you to Dr. Phillips, Whitney, Ronda, and the entire staff for a job well done!!