I came in as a visitor needing emergency treatment. I cannot say enough about how w I was treated…read more I was so impressed with everyone who took care of me. Dr Norian was just wonderful. I live in Florida, but if I were to move here she would most definitely be the dentist I would want. The staff members I interacted with were absolutely amazing.

I want to preface this review by saying that I am an admitted Denti-phobe. I've not had a good…read moreexperience with a dentist in over 40 years. (I'm 71.) Until today. First, thanks to Helene, I had to reschedule my appointment to Halloween. I wore my Halloween shirt, but was not prepared for most of the HFD staff dressing up, too! It was fabulous! Second, my dental hygienist ~ Marlee ~ is a total rockstar!!! I can't say enough wonderful things about her! I've never had such a great experience! She was thorough & professional, while still maintaining a personable manner! Great sense of humor! Third, Dr. Ashton was also pretty terrific, in spite of the fact that he's missing a rib. He is very knowledgeable, as well as personable. Sadly, he was not wearing a costume, so I did judge him a bit. ;-) He gave me options as far as future treatments were concerned, and I appreciated that he was suggesting, not ordering. The overall experience was a TOTAL A+, a 14.72 out of 10, and totally off the charts wonderful! If you've had bad experiences in the past, it's time to change to Hendersonville Family Dental. Shout~outs to Yosemite Sam & Velma, et al, for being the icing on the cake!!!

could not be more pleased with the care I have received from the personnel at Biltmore Dental…read moreGroup! I am particularly grateful to Dr. Barry Duncan and his technician, Tiffany Penland, who have seen me through several procedures with patience, kindness, and a great deal of skill. Rose and all of the office staff have been a constant source of information and help. And each person I have met along the way has treated me with careful attention. I went to Dr. Duncan to have teeth extracted and dentures made. Dr. Duncan is licensed to administer sedation which I chose for one of the extraction procedures, easing both the procedure and recovery. Because of the attention he gave to molds and directions to the lab, my dentures look quite natural. They are quite beautiful! And he has provided excellent care as final adjustments to the bite and fit are made. I have seen numerous dentists throughout my life, but can say with all sincerity that the Biltmore Dental Group far outshines any other experiences. I recommend them without reservation. Linda Watson Cullowhee, NC

The dentists are all fantastic. They are experienced, personable, and take the time to discuss all…read moreaspects of your visit. I've been going there for a few years with no problems or complaints until recently. I had a new hygienist, Jackie, who unfortunately seemed inexperienced, used the incorrect tool on my teeth, which made my cleaning quite painful, and showed no empathy for my pain. I will continue to go there because the practice, in general, is excellent, and I consider my bad experience an anomaly. But I will not use that hygienist going forward.

I just left this location and I wish I could give them 10 stars . This was by far the best dental…read moreexperience I have ever had! I live out of state and was having a dental emergency. I called multiple locations and no one would accept my insurance , but more importantly no one could get me in for an appointment today. As soon as Emily answered the phone at Asheville dental , I knew my luck was changing . She was so sweet and sympathetic. She made sure to explain everything to me including costs, since my insurance is no good in North Carolina and she got me in for an appointment in the afternoon. They sent me a text with all the information and a link to my paperwork so I could fill everything out before I arrived. I made sure to get there early and the offices are warm and welcoming. I gave my name in the front and they checked me in. I was called back right at my appointment time. I explained my situation and Makayla was patient and understanding. She checked my teeth and took an x-ray and made sure to verify the cost with me. Dr. Powell came in to examine me and he was absolutely wonderful. He explained the issue and provided me with lots of options . He answered all of my questions and I left feeling super hopeful and incredibly relieved. Thank you to Emily and Makayla and Dr. Powell! I hope you know what a difference you made in my life today.

When I first checked their Yelp reviews approximately 12 I believe I counted back in January there…read morewere numerous negative reviews but more positive. I see now there is a ridiculous amount of what may be fictional reviews. No company or person has hundreds of positive reviews without a single negative. What a JOKE! I am leaving this review about Asheville Dental located at 10C Yorkshire St. 28803. Never in my life have I been cheated, tricked, lied to and abused like this from any professional or business. I am 74yr old senior citizen and was taken advantage of by the dentist Grant Dasher and Asheville Dental. I admit my wits aren't as alert as they once were but these people should be ashamed and their office investigated by the Health Dept. I received a certified letter telling me the work was completed and I was dismissed from Asheville Dental and should find another dentist for all future treatments. This is because they convinced me to pay the total amount even before the work was 25% (twenty-five percent) completed. I was lied to when I asked if he could give me straight white teeth and he said yes. A 3rd year dental student could do this but i received mostly straight and mostly white teeth and also how long this treatment would take. Dasher told me it will take approximately 12 to 14 weeks. It took 31 (thirty-one) weeks. Imagine being unable to eat without pain for 31 weeks. So unnecessary! Dasher told me he would refund the cost of 2 (two) crowns because he saw two of my teeth would not support crowns. I was reimbursed for 1 (one) crown and cheated out of the second. He tried to convince me he had given me $4000.00 (four-thousand dollars) worth of service for free. NONSENSE/RIDICULOUS! He never mentioned this until I requested my refund for the second crown. They refused to return my money. Another cheat and another lie! There is more I could say but my point has been made to let the public know to stay away from Asheville Dental. They are the most dishonest and untrustworthy office I have ever been in. One may ask why I stayed at Asheville Dental after being treated with such obvious disrespect and put through so much unnecessary pain and discomfort? As i mentioned before they had my money, paid in full. Sometime along week 22 (twenty-two) Dasher offered me a refund when I told him I had lost all trust and confidence in him and his work. His refund was a few pennies on the dollar. I told Grant Dasher to his face while looking into his eyes that he had "No Honor" he also has No Morals or Principles. In my opinion the biggest cheater and liar I've ever known. This explains why I had noticed there never seemed to be any patients in their lobby. Many visits I was the only person when I arrived and no one there when I left. As I was leaving their office for the last time I heard them laughing. Dasher and his small staff are a disgrace to the dental profession. I have no proof other than visual (what I observed) that on occasion he used instruments that were not sanitized. The bags that are used to sanitize were opened and wrinkly on other occasions there were no bags and wore no gloves at all. This could be "Very Dangerous." I get no satisfaction in leaving such a negative yet 100% truthful review. In my opinion they are not honest people and the public needs to know! The public should know and be made aware! Stay away ...

Thanks Marlisa!!! I never thought I'd look forward to dental cleaning, but here we are. Marlisa -…read moreyou somehow manage to scrape, polish, floss, and make me laugh. Professional, gentle, and amazingly thorough. Now I'm off to look for an agency that, with my teeth this clean, will feature my mouth in a commercial :)

Strange business model / does not make sense for anyone with commercial dental insurance. I have…read morenever had to pay more than a copay for routine X rays and cleaning- they were going to charge me over $400 upfront (and then who knows what you get back after they file). The office itself was very nice but providers are pushy and I felt like they were up-selling

BEST dental experience l've EVER had! I have dreaded dental work since bad childhood experiences,…read morealthough I shouldn't. This place is the exact opposite of my fears. It does not even look or feel like a dental office. It's like you're walking into someone's beautiful home mixed with a relaxing spa, full of cool artwork and good vibes! I was instantly met with a welcoming smile by Taylor at the front desk. Susan was friendly and gentle when taking me back for X-rays. The entire staff is just so kind and wonderful. You can tell that they genuinely care and want to make you feel comfortable from the paperwork to the X-rays to the treatment. I had a broken filling that needed to be replaced. The massage chairs really helped me relax as I watched tv on the ceiling. And it went great! The shot is usually the worst part for me, but it was nothing here. Dr Melanie is the BEST!!! I loved seeing her! She and Brittany kept me at ease and made sure I didn't have pain the whole time they were fixing my tooth. I wasn't even sore the next day. It was like a dream! Thank you guys!

I will say that the dentist and the hygienist are lovely and do a good job. The office staff has…read morebeen just OK. I have not had luck with them calling back when I leave VMs and was told I had to pay 100.00 dollars for a rescheduling fee due to late cancellation. While I understand consequences, the first time I tested positive for COVID and the second was Strep. It's possible they think I'm lying, but I'm not. They also claim I've had four late cancels, but that's just inaccurate. I think they may be combining with my husband, who is his own person with his own record. I'm really disappointed in a healthcare system that doesn't know how to balance consequences with real life getting in the way. Not mention, my respectful decision to not get them Ill. I also showed up to an appt while I was pregnant to get cavities handled. They knew how pregnant I was and the front desk said it would be ok. When I got to the appt they said oh no, we can't see you. They said I was too pregnant. Does that count for a late cancel for them?

Dental cleaning personal very helpful I do recommend very…read moremuch to get the service s abaut dental care thank you

I wish I could tell you the quality of their dentist, but the train wreck of their internal…read moreoperations staff and their inappropriate procedures kept me from even seeing their dentist. Three months before my first appointment I asked them to check my insurance coverage because it's out of state. They refused and said that they would do that a month before the appointment ... if I reminded them. I did remind them at the one-month mark, and they could not navigate my insurance company's authorization process. My previous dentist had been doing it fine for four years so it's squarely a problem at Embark Dental. Three days before the appointment they asked me to send pictures of my insurance card, which I did. But it wasn't until the morning of the appointment that they texted me to say that they (mistakenly) thought my insurance only covered medical. That's an odd assumption considering that my insurance company had been paying my dental bills for the previous four years. When I arrived at their office, they still had not managed the simple navigation of a Blue Shield insurance agency. They wanted me to give them a credit card. They were basically saying that since they were so incompetent that they could not determine that I was actually covered for dental, they wanted to be able to tag my credit card to cover their inabilities. Then they wanted to digitize my driver's license. I am a former designated security officer for the Air Force, I have spent my whole life in high tech, and I know that digitized IDs are the new form of ID theft. When I declined to let them digitize my driver's license, they said that would be a requirement. I left. Save yourself the problem of leaving their office by not going there to begin with. You'll also save yourself a ton of unnecessary aggravation.

My visit to Gillespie Dental Associates was the most positive new patient appointment I have ever…read morehad. From the start, the staff in the front promptly returned my call to set up an appointment. The hygienist, Hannah was so lovely. She had the space set up in a cozy manner with lamps and gentle music playing. Throughout each step she was communicative, careful, and attentive. Then, Dr. Patel arrived and continued to provide the same level of compassion and attentiveness. I would highly recommend this practice who anyone who has dentist appointment apprehensive like I did in the past.

I have moved on from Dr. Gillespie, with good reason. I now have a dentist who is kind, patient,…read morewalks me through cleanings and procedures with exactly what he is going to do. He takes time to explain, and is happy to pause and take a break if needed. Gillespie is the exact opposite of this. He threatens underage patients with being held down, does not adhere to patients request for the level of numbing, and does not seem to understand the meaning of consent. I requested no numbing for a tooth being pulled - he pulled the majority of the tooth (the remainder of which later was flicked out by another dentist who didn't think I needed numbing at all), and proceeded to be emotionally/verbally abusive trying to force me into an injection. I will never return to this office, and I certainly would never dream of bringing my children here. If you're looking for a kind and decent dentist, steer clear of this office.

This is the best dental office I have ever used. The front desk knew my name with one prior visit…read more The hygienist was friendly and gave me the best cleaning I have ever had. The dentist was very thorough and everyone was friendly and nice. I felt like family when I walked in and don't imagine ever going anywhere else. This is an awesome dentistry.

Great customer care, I have anxiety with dentists, that was taken into consideration when dealing…read morewith dental work, cavity and cap. The office staff is the best! Kind, consideration, and professional.