A really great place with several locations. My interaction with the front facing staff is…read morepositive. I've been to the Sugar Land and the Katy / Richmond office. And experiences are similar carrying staff, upbeat, and time conscious. Doctor Hiscox, has a wonderful bedside manner and it's determined to make each patient properly diagnosed, comfortable and cared for. I really appreciate that attention to detail not just form but function. Making an appointment here is easy using their online booking system. I highly recommend Dr. Hiscox for quality of care, patient plan of action, and skill.

Been to their location in Sugarland, but I am closer to the new location in Richmond. New building,…read moreall is very clean. Front desk is quick and nice. Online scheduling which is a plus. Came with 3 medical questions, but the MD only wanted to discuss 1 issue at a time . Fine, needed to come back for follow up anyway. 2nd appointment, mentioned again about 2 other questions, but again MD only answered 1 and pushed back on the other question. Sent home with a bunch of lab draws. Spent $200 after insurance, and no one.. no one called to follow up in regards to lab results. Why sent patient for labs with no intentions to follow up? Not even nurse call. Spent over $300 with no answer. Cancelled follow up appt. Went to PCP 1x, all issues are gone.

Very helpful all around, quick, orderly and always on time. staff was friendly and doctors where…read morevery helpful

PLEASe be prepared to be extremely disrespected by the front office reception intake staff,…read moreespecially the woman who sits on the right she has a godlike complex and so very rude, unprofessional and should get a crash course in people skills. Customers have many choices of medical practices to patronize and insurance companies pay the doctors providers so they're not doing the office any favors by they're rude and offputting behavior. simple kindness, manners, please thank you and how about I'm sorry when a problem arises not the blame game and rudely. Tell someone go sit down like they're a lap dog. The medical doctors here are great, but the front ladies office staff are the problem . They're the reason why I am going elsewhere.

Extremely pleasant personality, very professional and friendly. Easy to talk to and was the most…read morethorough dermatologist we've been to!!!!! She spent time with you unlike most dermatologist's. We drive 1.5 hours to see her and would drive further if we had to! HIGHLY recommend her!

I had a terrible experience with Dr. Creed. She was incredibly rude. She never explained how long I…read morehad to be on a medication, then became condescending and insulting towards me when I told her I had stopped. She then proceeded to give me a severe chemical burn that I needed to be seen for by another dermatologist. For her complete lack of bedside manner and general disposition, I would never recommend Dr. Creed.

They are amazing and take great care of you! The staff are super nice. my son called in the morning…read moreand was able to get a same day appointment. We got to the office it was clean, very elegant, and the wait time was only 10 minutes.

I was unfortunate to be assigned to the patient care coordinator, Mai Nguyen, who got kind of rude…read moreand nasty with me when I refused to go along with her plan of care.All I think she's concerned with is getting as much money from you as she can, and this is even if you need the treatment or not.

Took time to explain the process and my options. Preform the…read morebiopsy and provided results in less time than expected

**10/23/25**** For clarification: the child reported as…read morebeing abused was not a patient of this practice. The child is the sibling of the patient and accompanied us to all appointments. I'm including this detail because the owner has since emailed me demanding that I clarify it. According to the owner, no video was provided to CPS. However, the CPS officer shared information that contradicts this. This is my experience, and I have every right to share it. Because my child was not a patient, the provider had no access to the medical history or diagnosis. Their decision to report was influenced not only by a parking lot video, but also by prior judgments about the child's emotional behavior during visits over several months despite lacking any clinical context. The child's behavior is part of our daily reality, not unique to this office. A simple conversation could have clarified everything. As a parent already managing complex circumstances, I expect compassion and communication before escalation. If I receive further demands to alter or remove my review, I will post the CPS dismissal letter related to this incident.

What a very positive office experience I had with Dr. Z. She was professional, attentive and…read morethorough. I could not have been more pleased with her or the staff supporting her.

One of the more stressful aspects of relocating is finding doctors in the new hometown. For the…read morepast several years, I've seen a dermatologist regularly as the consequences of my "fun in the sun" early days sometimes present themselves on my face as pre-cancers. In searching for a Houston-area dermatologist, I wanted a clinic at which the focus is medical dermatology as opposed to cosmetics. Well, I found it here. I saw Dr. Uptmore, who took his time in conducting a very thorough exam as we talked about the growth in the Katy area over the years and the success of the Katy High School football program. As a Tiger alumnus I'm always happy to talk about Tiger football! Anyhoo, I arrived about 40 minutes early so I'd have plenty of time to complete my new patient paperwork, as I could not get it to download from their website. After only a 15 minute wait, I was called back, the doctor saw me, and I was out of there right around the time my appointment was supposed to begin! As with many quality medical specialists, my new patient appointment was scheduled for about 5 weeks out from when I first called. No problem. As far as I'm concerned, that is the sign of a thriving practice, and a thriving practice is where I want to be treated. I've found my Houston dermatologist - box checked!

This place is very frustrating to deal with. My husband made an appointment and when he showed us…read morethey did not have him in their system and had to wait again for an appointment. At the appointment they did some biopsies. He received a message to call the office for the results, but after 8 calls over three days he cannot get anyone on the phone or returning his messages. On the 9th call he pressed enough buttons to get a person on the phone, but all she would do is take his name and phone number. This place is a hot mess.

My husband had an in grow for years avoiding the doctors because he feared how bad they would…read morejudge. I persuaded him to come here and it was the best. Everyone was friendly and reassured him that they've seen everything and while doing the procedure they were so caring and so clear with instructions. I will say we were there for a long time but the type of care we received we recommend this place to anyone and everyone! This place was clean and well staffed!

I hurt my ankle looked on Yelp and found this fine establishment. I called and had an appointment…read morewith Dr. Applegate. The staff was professional and genuinely concerned about my ankle. The new patient process was quick and they called be back in approximately 15 minutes or so. Dr. Applegate was very informative, he discussed that a sprang ankle diagnosis is very broad on the spectrum. I please with his quality of care and attention to detail. I would definitely recommend this establishment and use their services if required.