Dr Bortnik is the ultimate family doctor. I feel very fortunate to have been referred to her by my…read moreformer Doctor who retired She takes time to know her patients, listens to the concerns that they may have. and prescribes medication's as needed. She also works closely with specialists to ensure the best possible care for care,

I was disappointed with my experience under Dr. Moet Khine's care. I came in with ongoing hip pain…read moreand was advised to find a physiotherapist on my own. Later, my blood work showed low iron stores, and I raised concerns about significant hair shedding, but these concerns were never discussed or followed up. Instead, I was asked whether I wanted to receive vaccinations. I left feeling that the issues I sought medical care for were overlooked, and I have decided to find another family physician.

My family and I have been with Dr. Stanislav Romashin for over five years. We truly appreciate his…read moreprofessionalism, calm approach, and sound medical judgment. He's always available when we need a check-up, and we especially value that he doesn't overprescribe antibiotics or create unnecessary panic. His consistent, reliable care has been a great support to our family.

I do not recommend this clinic. I've been a patient for maybe four years and am on a non-optional…read moredaily asthma inhaler, on a daily essential thyroid med and a prescribed daily ant-acid. The doctors at this location do not prescribe more than 3 months at a time - as I was advised when I asked two weeks ago why I wasn't given refills for my essential meds for more than 3 months when they were renewed 2 months ago. This has not always been the case. I appreciate now that during COVID all is mostly being done over the phone. Two weeks ago I called in the morning for the renewal for my files so I wouldn't have to cut it close around Christmas/New Years for medicine renewing etc. I was told Dr Chu would call and when he did I asked why I had to call again for a renewal for these meds which haven't changed. The doctor didn't seem to have any of my info and seemed impatient. Dr Chu asked if I've tested my thyroid. It was nice he asked as no one at that clinic ever did - when I asked they only ever vaguely said it was only needed to be tested every 3 years? When I had seen the specialist I was tested every month or so. I had to then ask for the life lab test requisite-he said he would renew the prescriptions and do the requisite for the blood test then hung up. No prescriptions have been renewed and there's no way to know if the requisite was sent until I try to get the blood test. At the beginning of the call I was taken aback at the way the doctor spoke to me when I asked why I was having to call back for renewals while having concerns with Covid making things more difficult. I've since gone elsewhere as my boyfriend goes to a clinic with more sympathetic doctors who don't needlessly require unnecessary calls for unchanged essential medications. This other clinic has already sent renewals for on file and the LifeLab requisition since indeed the last test was Aug 2019.

Dr Hassan is the family doctor for my family for the past five years and I appreciate the quality…read moreof care he has give to my family in all this time. We are very satisfied with having him as our family physician.

I want to thank Dr Riaz-ul Hassan for the care he has shown me over the years he is great caring…read moredoctor​​​​. I also want to let him know how much I appreciate him for being my doctor thank you.

If you're going for blood tests, you'll find the staff here very efficient and quite friendly. The…read moreoffice is also very clean, and it opens nice and early at 7 AM. There's free parking in a lot just on the north side of the lab. They have about 6 "rooms" for collecting blood samples, etc, plus a couple of larger rooms for EKG's, etc. and, 2 washrooms for harvesting urine samples, etc. About the only negative is that it can get very busy here, with substantial wait times during peak periods. At 6:54 AM, there were already 6 or 7 people waiting for the doors to be opened.

After reading the other negative review, I wanted to give this place the benefit of the doubt but…read moreits actually worse than described. The clinic itself is old and worn but very clean. The reception is efficient but friendly. I was told only 3 people were ahead of me, but it took 1.5 hours to see Dr. Varma. She was not friendly, and throughout my visit she didn't communicate what was going on and behaved very oddly. Example: rather than ask me to lift my shirt she just walked up and started pulling it up with the door to the room wide open. Only after she spent a few minutes pulling my shirt up did she close the door to our room. She stood up close and gestured that she wanted to see my throat and when I opened my mouth to comply she instead stabbed me hard with a long q-tip to the back of my throat. I think a Dr. should warn you before putting things in your mouth, and the way she's did this was excessively forceful. She got angry when I told her she hurt me. She wrote me out a prescription but didn't tell me what I had, or what the prescription was for. As she was escorting me out of the patient room I asked and she gave me a very vague answer. No matter how bad you feel. Do not go here. Like the other reviewer said. There has never been a worse doctor.

I wish I could give less than 1 star, they don't even deserve 1. This place is the absolute work…read moreclinic/doctor's office I have ever been to in my life. The receptionists are extremely rude and quite frankly not intelligent enough to run a clinic. I don't have the energy to write out all of the horrible experiences I have had here, but I refuse to return here ever again and will avoid it at all costs. The only reason I started going to see Dr. Varma is because she was the only doctor I could find to take new patients in Richmond when we moved here last year. Now I can see why - I'm sure no one continues to go here if they have any choice at all. I will leave you with my favourite anecdote about this clinic. The last time I was there, I waited 1 hr for my scheduled appointment, only to overhear Dr Varma tell the receptionist to close the office and send everyone home because, and I quote, "they're all sick here" The stupid, rude receptionist then proceeded to come out and tell us all that the doctor had a family emergency and had to leave. I'm sure I don't need to say any more. DO NOT GO TO THIS CLINIC. JUST DON'T.

Great customer service ! Joy the receptionist is super kind,…read moreeven with lots of phone calls, she was relaxed and organized. Dr. Lewi was accommodating and had a great attitude. He was also kind and relaxed. Thank you so much " Mega Fu Medical " for ending my stressful day in a positive relaxed way.

No English ‍‍‍‍couldn't even find the place! Terrible avoid at all costs unless you speak Mandarin,…read moreCantonese or mind wandering around lost

Made a same day appointment for two hours later. Arrived on time and checked in. 20 minutes goes…read moreby and numerous patients start asking when it's their turn. Turns out this joint is running an hour behind and thinks it's ok to not let their patients know. To take schedule appointments knowing their running horribly late. No respect for people's time at all. The desk staff could care less and have horrible attitudes towards anyone who has the audacity to ask them questions.

I have been going to this place for years. Yes I agree on the receptions attitude really is…read morehorrible and she is lazy. But the doctor I go to is dr riyat, she is a great doctor and will look into the issue to try to find a solution. Yes the time it takes to see a doctor takes a while, but make an appointment it can be faster.

Just had my blood work and I woul like to to praise Lyka for a very good job in extracting blood…read morefrom my hand. She has a very pleasing personality and very has a very light touch.

This is the worst place of the planet…read more I was keep telling myself not select this location for any appointments but somehow system made a joke .... Every staff there look like I own their money or something. It is just a horrible vibe. Who doesn't have any stress at work ? If you can't handle the job please leave and hope you know there are a lot of people are looking for jobs right now. I am not telling what happening in detail and I feel sorry if any of you had bad experience there. ( I went there for blood test and ofc no point of pissing off any of them lol I only wanted to get poked by once ok lol) the Chinese lady staff around 45-50 menopause for sure Chinese accent English she was like " i don't need you to tell me what to do then get up and walked away saying I can't help you !" Then the younger lady who just spoke Cantonese with a patient came up and helped me out. what I asked for was wanted to have original paper back . I went there for repeat test , I'm sure it already on the system. They have printer right behind the desk. I always printed out by myself just this time and she was angry about it. The rude Chinese lady staff pointed on the paper asking unprofessional questions like " oh you have blood work on the paper but wheres the paper for blood work?" I was thinking in my head you must be drunk? That is the paper for all test Options like 1st- 4th.... Please get ready , be trained and maybe get to know a tiny bit about customer service before you sit behind that desk? and seems like they don't have any supervisor or mangers there because no one was helping me when I wanted to talk to supervisor.... Anyways , it's a hell

This place was highly recommended by my wife friends. They said they had fantastic experience and…read moretold us we had to go. .My wife and I went two days ago to learn the sex of the baby but ended up getting a package because they have different affordable packages that will suit to everyone for sure. We had superb and amazing experience! Place is clean and very nice.The staff there are very courteous and very professional. We totally enjoyed our time there. Emma , our technician took her time to show us all the different angles of our baby and Jason from the service desk was very helpful in explaining us all of the packages that we had no idea exists. We ended up getting one actually because its really a good deal We loved seeing our little one in 3D/4D. We absolutely love and recommend this place to everyone who wants to see their precious one in ultrasound. 5 star!!!

We had such a wonderful experience at UC Baby Richmond! Our little guy was being difficult and she…read morespent so much extra time with us trying to get him to move so we could get a good view of his face! Thank you again for everything!