I have taken all of my cars here for years. I have taken…read moremy kids cars here as well. The prices are affordable they are friendly and honest! I highly recommend them.

Do not take your car to this place. Extreme caution !!!! We took our Chrysler 300 for a routine…read moreradiator flush and while driving on I-40 through Tucumcari the skid plate was not attached and was dragging under the car. The the radiator wasn't flushed right and the car started to overheat. We were almost stranded but a local mechanic later helped out and attached the skid plate and got the excess air out of the radiator. A month later the thermostat blew and the cause was the radiator wasn't flushed right. Advoid this place their bad news.

I am very impressed with IVS. I am in and out of Albuquerque. I took my 2001 XC70 to this shop 4…read moreyears ago to have a minor repair. It was done very quickly and professionally. Since then I have taken my Volvo to them for major repairs. Pro shop. Good to Excellent. The techs are on top of the needed values and priorities of what needs to be done. The mechanics are all pros. The owner, Daniel , is the real deal. If you are not happy with what has been done , he makes sure it is corrected I take my Volvo to a shop in Santa Cruz and they were impressed with IVS as well. Top notch. No nonsense.

So, here's a scenario. A 10am oil change appt, called in advance so we were all set with the specs,…read morebasically working off a high rec from friends. I leave the car. I think, what, 2 hours? They tell the first lie: they are taking it right in. Then I get a call about an hour later. Do I need the car at a specific time? I say, not exactly but not all day. What time are you thinking. Ohhhh, we will get back to you asap. Lie 2. That never happened. Three hours later I call. Told it will def be done in 2 hours and they will call. Lie 3. You keeping count? Call again twice two hours later. Told I will call you back in 10 mins. Lie 4. Do you think it's over? Nahhh, I only get them on the phone when they are trying to upsell me on things they have no idea about as I'm a new customer, so recommending work based on ether. Then comes the last lie of the day. Lie 5: will call. you back in 10 mins to give you a time to pick it up. Alas, not a word. I get in an uber to get to them before 5:30....so basically 8 hours for an oil change at this point. My car is outside with the few things in the passenger seat thrown onto the dashboard (water bottle, tissue box, hand sanitizer). Never got a call. Just checked out without one word of apology or one honest statement about what created the backup other than 'we've had a busy day' so apparently appointments are meaningless. Hopefully the actual car service does not align with their hideous customer service. A new low for auto repair. Just staggering lack of courtesy.

Worth every penny! He did an awesome job, was on time, very courteous, and extremely detail…read moreoriented!

My car was in need of serious cleaning after years of neglect - sticky cup holders with clumps of…read moreold coins stuck to it, pet hair everywhere, dirty seats, dusty, etc (I could go on and on). Thankfully I was able to get an appointment the same week and Josh came to my house and cleaned on car on the spot. He did an incredible job! He spent over 4 hours making my old car new again. I was very impressed and I highly recommend them!

Car CEL came on and autozone coded it p0420. o2 sensors were new and had a feeling needed new…read morecatalytic converter. Got there when they opened this morning and was replaced within 3 hours. Decent price as well compared to other shops i called. Car is running amazing and able to make my trip back home to nevada with nothing to worry about.

Best people I've ever met at an auto service place, period. There was no bullshit, they just…read morechecked my exhaust and fixed the problem and were really cool and chill the whole time.

Service was a joke 2 years later still trying to fix the issues caused by this dealership and the…read moresister dealership I had to take it too..

Went to check out the new spider…read more Just looking Not buying I will Say that the sales staff was different than most dealerships. No high pressure No pushy sales pitch I walked in on a night they had a special celebration It was Italian night Catering by one of my favorite Italian restaurants, Joe's pasta house Italian music Wine Italian food Ok why can't this happen at all dealerships In fact the owner came over introduced himself and thanked me for Stopping by and said please enjoy the festivities Now to figure out how to buy that car lol Great experience

BE VERY CAUTIOUS W/ THIS COMPANY AND IT'S OWNER, MARCOS RIBIERA!!! They will come to tow your…read morevehicle and tell you that they have a dealership, junkyard, and mechanics that will fix your vehicle for a fraction of the price. DON'T FALL FOR IT LIKE WE DID!!! We originally left an outstanding review for this company over 7 months ago as we were under the impression that they had done incredible work and made an ethical business transaction by the way it appeared on the outside.... UNTIL OUR CAR HAD BEEN SITTING FOR ALMOST A YEAR BECAUSE IT WAS NOT DRIVABLE!!! And we found out that they hadn't fixed the car properly at all, including not aligning the fender, leaving sensor cords cut unattached, didn't fix the radiator structure, didn't replace a battery or radiator, left car doors not aligned where they'd close right, didn't match the paint, and many more negligent work including using screws in areas where it needed welding!!! THANK GOD NONE OF US GOT KILLED DRIVING THAT CAR BACK FROM ABQ FOR THE 2 ALMOST IT TOOK TO GET HOME!!! We finally realized that this owner & his employees had ripped us off! We should've known when nobody rarely got back to us in the first 3 months they had our vehicle. We trusted this guy & actually felt like we had developed a friendship w/ him all the while he was making excuses as to why our vehicle still wasn't ready. He was also throwing his workers under the bus. Then upon pickup, the battery was dead, and a few miles down the road to Firestone, we found out that the radiator was completely cracked. N & Y Towing had to come right back to pick up the vehicle, and had it for another month! We asked for invoices, and got excuses. Luckily, I made notes of the CASH sale price and the few rinky dinky things they tried to list on a piece of paper that was done. It still couldn't be driven because they sent us home with no windshield wiper reservoir. Marcos tried to tell us that his dealership couldn't find anywhere to order it. That ended up taking until January of 2025 where I decided to look it up myself. Walmart had it! Parts Geek had it! It was easily accessible. We took a chance & drove it into Santa Fe to have the head mechanic at Toyota install it, only for him to tell us that he couldn't due to the internal & outer structure of the vehicle being a complete mess. He took several photos to show the horrible situation. The Toyota mechanic initially thought that the frame was bent. So, I contacted Marcos to ask why his mechanic didn't tell us it was bent... because in April of 2024, his worker, Kevin, told us that they assessed the vehicle as not having a bent frame. We finally got it to an extremely credible frame mechanic shop who sent us over 20 photos of the dangerous work this guy did, putting our lives at stake. And get this: THE FRAME WASN'T BENT!!! I contacted Marcos the entire months of January and into February to show him all the photos & the neglectful work his employee did. He responded maybe once or twice on text & once on a phone call in which he told me that he had nothing to do with this guy... and it was going to be impossible to get any money back. Yet, ALL transactions were done through Marcos!!! This company has extremely expensive tow trucks. And we thought they were the real deal, as both a tow company & dealership. We are kicking ourselves in the butts for not checking them out first. And I know it may look like we're idiots, but trust me... Marcos made everything sound legit. Even so much as selling us a 2013 Denali in November of 2024 as a loaner for our tenants... as we were still waiting for him to get the part needed for our own vehicle. Only for them to take it to the MVD to register it and Marcos OR his Wife not owning the title to it!!! We are extremely intelligent people and all about GREAT VIBES... and as clear as day as it looks... we STILL got ripped off!!! Very disappointing. We thought he was a good guy. If you have any issues like this, please contact AAA as they are contracted with them. Zero stars if I could...

Broke down after a doctor's appointment the other day. I was tired and cranky and just wanted to…read moreget home. I wanted my car towed back home because I had to make a couple of decisions. Called AAA and Sergio responded in about ten minutes. He was polite and friendly, professional and quick, he treated my vehicle with care, and he treated me with respect during the ride to my destination. Great experience.

I recently had a terrible experience dealing with the receptionist and the tech at Bee Lime…read moreautomotive. . I inquired about service to my classic vehicle regarding the fuel system. It most likely had a dirty carb needed the timing checked and probably some minor repairs. Kelly actually was extremely negative about even having me take the vehicle stating " it would take too much of his time and he didn't feel like doing an older vehicle"! I've never experienced such negativity and I'm disappointed to see how the industry has turned into people taking shortcuts. Without even seeing the car this guy refuses to even provide and estimate . He tells me just to check my carb it would be at least 300$ and who knows how many more parts he needs!!!

I was so grateful for the service we received when we were on the road. We were relocating from CA…read moreto TX. The check engine light came out about 50 minutes outside of Albuquerque. Not only did they stay open late for us they were able to run a diagnostic on the engine and let us know it was only a sensor which was starting to go out. I have so thankful it was nothing more. Great shop and great customer service.

We were driving from Chicago to Hollywood when our check engine light came on. Took it to The…read moreGarage recommend by AAA. 4 codes came up, they inspected told us it would take a day to order parts and another to install or we could drive it home. We drove it home and made it to take to our mechanic. This saved me money. I felt they were honest. They provide a shuttle service too.

They are so friendly First of all ! I had my older car worked on and discovered that I had…read moresuspension system parts that were really worn as well as being dangerous I have had this car since it was new .so I knew maintenance was overdue.. I had also heard this was a reputable business..