Our previous pool technician wasn't providing good service and it was impossible to reach anyone…read more We hired Davis Pools and they sent their technician Tony who worked diligently until our pool was looking fantastic. Tony even explained in detail the work that he would do. We are so happy with the results and are extremely grateful that they are available for contact and prompt to respond. Great value! We highly recommend Davis Pools.

Jack and his team have no interest in maintaining pool chemistry or properly cleaning the pool…read more They don't rinse out the skimmer baskets or seat them properly in the well. They don't test the pool chemistry. I had zero free chlorine just 2 days after service. The pH was way too high as well as the CYA. The pool was very cloudy one time and they did nothing about it when they came out. I had to call them back to fix their sub-par work. When I confronted them about the dirty skimmer baskets, Jack denied responsibility rather than man up and fix it. I'm going to find a real professional to maintain my pool instead of Jack and his 10-year-old employee. The pictures are AFTER they "cleaned" the pool!

I've had probably a dozen or more pool service companies over the last 30+ years. I hired these…read moreguys because they were highly rated on Next Door. (At least I think that's where I saw their name). So far, I have to say they have been head and shoulders above anybody else I've had do work for me. They show up when they say they are going to. They actually address any problems and charge a reasonable fee for doing so. I highly recommend.

After telling us we were on the schedule and then changing it multiple times (once to a day we told…read morethem we would be out of town), this company has now ghosted us and is not responding to email, text, or phone messages. Obviously, from my first post, I thought this company would be our go-to repair service moving forward, but now I am disappointed and do not recommend them.

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

Wow what a great company. Had some issues with my spa, called up this comp and they promptly came…read moreout. Determine what issues where fix them. Gave a first time spa dummy like myself much needed advice. Lol, Nice bunch of guys. Now everything working and running smooth. Now I know how to use, run, add correct chemicals and they sell filters, covers, motors, all parts. No longer have to order from Masterspas online and wait a month. They can bring parts by, install for you or drop them off and install yourself. Call up landon he's great.

Be very suspicious of the 5 star ratings! SOT built a beautiful pool for us--no doubt--but they did…read moreit by undercutting another business, using their original design, and had so many errors along the way that I stopped sleeping altogether. The stress was immense, as I had to become savvy to construction and plumbing work in order to double check their work. The core crew and their plumber are PHENOMINAL! These guys have an amazing work ethic and do beautiful work when it comes to paving and plumbing, but we were a great experiment when it came to building the pool. Our pool was the first they'd ever built. They were only subcontractors on prior pools working on the decking only. Fermin, the owner, presents as the most honorable, caring, upright human being, only to bait and switch you on workmanship, materials, etc., until you DON'T get what you think you're paying for. If you use this company, please read your paperwork with a fine tooth comb, making sure that everything you are expecting is there. And, if you make any changes, go through all of the paperwork again to identify everything is there exactly. We had a tiler who didn't know what he was doing, an engineer and equipment expert who didn't ground and bond all of the wiring and also didn't follow the positioning or wiring instructions for the heater (we almost lost our warranty because it was installed poorly), a pool filled with water and debris with no chemicals to start us off and no instructions for curing time or equipment/chemical usage during the 30 day curing time. Worse, Fermin told us he didn't subcontract--the team and equipment were all his. This was a lie, and it resulted in their forklift running into the side of my neighbor's home, puncturing her stucco. Further, we had to stop the construction of an eyesore of a privacy fence that looked nothing like what we agreed upon or the photos that showed precisely what we wanted. Bait and switch. Another $10,000 later and a decking company that knew what it was doing, we got our privacy fence installed. The contract includes a two-year warranty on the structure, but we have spent thousands of dollars on repairs without reimbursement because this company will generally not respond to warranty calls and we couldn't trust them to wire and properly install the pool equipment. They did, however, respond a few months ago to a repair on our retaining wall, but did a sloppy job that did not actually repair the cracks (photos). We now also have a rusted landscaping light and a loose tile on the step (photo). We have gone to the office, called every week for weeks, to no avail. The owner is ignoring our calls to schedule a warranty repair. Again, I cannot complain about the workmanship of paving and perhaps landscaping. They did a remarkable job on our pavers and matched our paint like nothing I've ever seen before (paint is very hard to match exactly, but they did it). There are definitely good things to say, but overall, buyer beware! Fermin is NOT what he appears as a businessman, and you may pay dearly for it.

We are a General Contracting business that hired Stones of Texas to install a pool, deck, and…read moreother high end amenities at an apartment project in Austin, TX. Stones of Texas performed faulty construction work and a large poolside, wooden pavilion they built collapsed. During the investigation of that incident, it was found that Stones of Texas had performed much more faulty work as well. We were awarded a judgment against Stones of Texas and Fermin Cardenas. He has been running from us and has refused to pay the judgment amount as required by law. Please do not let this man and his company do this to you as well.

Dream Pool Creations is an awesome company. From the initial quote to post-completion service, you…read morefeel like you are a part of their family. They keep you informed throughout the process and are VERY transparent about what is going on. They always notify you when workers are coming, and the owner personally shows up multiple times each week to ensure that the work meets his very high standards. The quality of the workmanship is remarkable, our pool is a very simple rectangle but looks like something you would see in a resort. They will not only build your pool, but you can also have them do your maintenance at a very reasonable price. There is no doubt that Dream Pool Creations takes pride in their work and I would not even think twice about referring them to friends and family. I am a disabled veteran, so I had some requirements to ensure that I can use the pool safely. The owner spent hours with me designing a pool that would fit my needs and make sure I would be safe in the pool as well, this personal touch to already stellar service is something you do not experience often these days. After this process, I was provided with 3-D mock-ups of what the pool would look like in my backyard, which was instrumental in finalizing the design. Work began promptly and the work site was so clean at completion, you would never have been able to tell a pool was just installed. High-pressure sales tactics are not used by this company, they provided me with a fair quote upfront. They will not call you a week later and tell you "If you agree now, we can take 10% off", or "I spoke with my manager and I was told if you sign now, we will give you a discount." Follow-ups were to ask if I had any questions and they were always respectful and never tried to guilt trip me or sway me to make an emotional purchase decision, it is obvious that Dream Pool Creations wants to establish a great vendor/customer relationship, not just sell you a pool.

From the owner: We are proud of our work and we will make your dream backyard a reality! read more

Update Review: We have been using this company for over a year now. Nothing but the best!…read moreCommunication is great and consistent. Goes above and beyond to assure that our pool has everything required to function year round. Goes out of his way to remind us how to care to our pool during extreme weather and answer any questions we have in a timely matter!

was going to give them a try but they don't come out and look at your pool and discuss what you…read moreneed....they ask you to send a photo of your pool so they can quote you....Nah...want to meet the people I'll be letting into my back yard...not to mention referring them to the other neighbors who have pools....Yeah, i'm old school, like to do biz face 2 face Yes, i'm sure. *please note, this Yelp account is very old. I'm in San Antonio now, not Westlake Village. Here's your response when I filled in your contact form: Team Sneth support@sneths.com Tue, Apr 15, 6:52PM to me Hey Steve, I typically give quotes over the phone. Can you please send me a picture of your pool so I can give you a quote? You can text it to 726-228-0680 if it's easier. Thanks, Team Sneth Steve Hange stevehange@gmail.com Tue, Apr 15, 7:14PM to Team no, thanks..i prefer to meet the person i'm doing business with but if that's not your business model, no problem, i'll pass

i don't know that I have ever written a negative review before, but this situation requires it…read more Over the past 30 years I've had several pool service companies. This one is, without any doubt, the WORST I've ever had. They started off great and got my pool back to blue after the last company let it just turn green. After a few weeks, however, they quit caring and my pool has been green for weeks (maybe even a couple of months). When I inquired about it, they claimed it was because of all of the plants around the pool. My backyard is landscaped but there's nothing about it that would cause it to turn green. It turned green, in my opinion, because they didn't want to spend the money necessary to keep it blue. Ultimately, I had to fire them because their pool tech started yelling at my housekeeper and got extremely aggressive. He even made veiled threats to me. I will get the money they required that I pay them in advance even if I have to sue them. My advice: DO NOT LET THEM ANYWHERE NEAR YOUR POOL. If I could give less than 1 star, I would give them a negative 5 star rating.

Came out same day, super knowledgeable, easy to work with & reasonable on price. Helped me a lot as…read morea first time pool owner.