They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

They sent the quote quickly and provided an excellent service. Jinder por driver patiently waited…read morefor us to exit the airport terminal and was juste in time. I recommend their service and will use them again.

We have now used this service multiple times and they have been consistently excellent. The cars…read moreare great and clean and the drivers are friendly and drive safely through NY traffic. Highly recommend

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.

My wife and I were visiting family in Ct. We had a midweek…read morenoon flight to California. DEEPAK, the driver from All QUEST arrived early and we were off for the Newark airport. He had studied the traffic; took the most sensible, least obtrusive route. Saving time and eliminating aggravation! He was professional, personable, and we thoroughly enjoyed our conversation. The car was roomy, comfortable, and clean. As our granddaughter would say: ALL QUEST LIMOUSINE made this experience EASY PEASY. We will use them on all future trips from Newark airport to Stamford, Ct. The price was all-inconclusive (fare, tolls, and tip), so there was no confusion about the charge. Now that we know about ALL QUEST, we have one less detail to angst over. thank you, Phil and Florie L. Marin County, California

What an amazing car service…read more Our driver - Javed- was incredible. Not only was he was an excellent driver and very professional, but he went above and beyond helping us track down our lost bags from a different terminal at JFK and even returned a left behind passport to us after the trip. This place is great - don't hesitate to book your next trip with them!!

Excellent service - safe, courteous, reasonably priced, arrived early for pick up. Thanks Norwalk…read moreCar Service!

Knows where to go and how to get there. Car was immaculate and very high end. Serves free…read morebeverages, even on a short ride. Very courteous and professional. Safe driver and very good driving in NYC. Lots of fun Also, he can do airport runs which is great.

Late pick ups. Missed pick up. Inexperienced drivers. So disappointed - long time customer but…read moredoubt I'll go back

The absolute best transportation experiences I have encountered. Worth every penny. The drivers are…read moreALWAYS polite, kind and extraordinarily helpful to this 80 year old with my bags, going in and getting someone at the airport with the wheelchair I reserved and making sure I am safe with curbs. They are truly the best.

If I could give more stars, I would. Chris, our driver was wonderful. The van was clean. I'd…read moredefinitely use them again.

Clean cars excellent customer service. Very comfortable reliable ride i will highly recommendread more

I booked a car to pick me up at the Westport train station. They had the train arrival time for…read more4:41pm. The car did not come. I called and was told 5-7 minutes. 15 minutes later it was not there. I called again and was told the driver was around the corner and to be patient. I was told that I could wait or "just call an uber". The taxi company actually said this. The car never came. 40 minutes later the car was not there. The person answering the phones let the phone ring with every call. They saw the caller ID knowing it was me asking for the car. No answer at all. No taxi ever picked me up. I'm actually shocked at how bad this company is. NEVER use this taxi service.

Called dispatcher who was friendly and taxi came promptly: 5 stars for that…read more Taxi driver took the scenic, slow route to the train: 1 star for that (one star for getting me there). Off the top of my head, I knew four different routes, and he took the slowest, longest one. He knew I was local -- which made it more frustrating...and insulting. Fare was too high: 2 stars for that. Even if he went the non-slow route, it would have been twice what Uber charges. I would only use this service in desperation.

Driver was prompt, professional, and polite. It was a late pickup and my student felt safe and…read moreenjoyed the comfortable, clean drive back to school from Bradley airport. KaNard is a great communicator and a pleasure to work with. Highly recommend!

I always leave reviews, positive and constructive. I wish I had better things to say about…read moreScorpion. They are not reliable and the driver was a no-show for our airport trip with the owner offering no assistance or compensation for having to call a last minute Uber and pay a much higher cost. I was very disappointed that we heard nothing until Scorpion tried to confirm they were picking me up at the airport. Needless to say, my trust was broken and I was not using them for my return from the airport. Again, no apologies for the previous week. Things happen, employees don't do their jobs. An apology would have gone a long way, an offer of compensation may have restored my faith. Buyer beware!

When I decided to book this company, my thinking was I didn't want to drive my family so late at…read morenight and why not leave it to a professional. In this case, the "professional" could barely stay awake for the entire 2 hour plus drive. Granted it was at night, but why would they not assign somebody who works nights, or at least somebody with the facilities to take a nap before the shift, not during it! We had to pull over for coffee and it got to the point where after asking "are you okay?" several times during the trip, we were ready to take over and drive ourselves! Ridiculous and completely unprofessional.

Hi everyone - here I am with a wedding update. I found a company I recommend no one ever uses…read more Please tell all of your family and friends. Limousines of Connecticut is the worst company and offers nothing to uphold satisfactory customer service. This is the quote I received - they refuse to honor it because it was a mistake on their end. She asked me if I wanted to continue to book at a much higher price. After I refused and asked why she wouldn't honor the price I received, she proceeded to say she didn't have to offer me service at all. The worst customer service I've experienced so far. So long story short - don't use this company and also wedding planning is awful.