I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

I bought a computer from this worthless place it worked for two weeks I guy who sold it to me told…read moreme that it was given to them and it was new well after two weeks it literally stopped working when I took it back to them they wanted me to pay them to just look at it so o said no why would I pay you when I've only had the thing for two weeks so I took it to another cc computer store when they took it apart they told me they found roach droppings and urine and they showed me what it looked like and they told me NO WAY this just happened so I took pictures I will be filing with the BBB and I encourage anyone else who has been scammed and lied to by this place to do the same I was told if I wanted to purchase another computer I could I asked the guy how stupid do you think I am im just supposed to throw over 250.00 out the window and he stood there with a dumb look on his face having them fix a system you have is one thing but if you purchase from them I GUARANTEE YOU WILL REGRET IT.

This young lady is A+ service tech. She attempted to repair my MacBook pro. Well, it was more of a…read morebigger issue; however, she kept abreast each step of the way, professional, polite, and knowledgeable.able. Will def use her again

Amazing service! I contacted Cassandra last week for help with my computer. She was extremely…read moreresponsive, and I scheduled an appointment for the same day. She had my computer fixed in less than an hour, and was so helpful and personable. I am so happy to have found a knowledgeable technician so close to home , and will definitely be using her in the future for any other issues that arise.

I dropped my work laptop to do a restart due to the previous employee logged into it…read more It was last minute and He had me done in an hour. He really saved me there so I can continue to be productive. Definitely recommend Js is my new place for any repairs.

Great dude! Even though we didn't have the pleasure of doing business - he was upfront and helped…read moreme with directions in buying a new computer! Great customer service to a stranger - HIGHLY recommend!

My 2015 Mac Book Pro had the dreaded spinning beach ball after logging on and would not go away…read more The first computer repair shop that I took it to said it was probably the logic board and wasn't worth repairing. I did some other research on other repair shops and saw some good reviews for the Mac Boys. Cam was really friendly and called me back several days later and told me the hard drive was bad and that he could replace it for $228.00. That was much better than having to buy a new computer for what I needed it for. I highly recommend Mac Boys for your Apple Computer Repair needs.

This young man is just STELLAR! He helped me get my Mac up and running in a short time for the…read moreright price! He had a smile and an amiable customer service personality. It was worth the drive to receive such quick and personal service. I haven't written a Yelp review in years, so I am DEEE--LIGHTED to "glow up" this business. We can help all entrepreneurs by patronizing them because they can offer services that the corporate store will not. I highly recommend Mac Boys in Rex, GA. Sheryl from Cali

I had an issue with my daughters laptop computer. Mr Sheldon assessed the problem quickly and sent…read morea text with cost and timing. He replaced the hard drive, battery and Installed windows 11 His price was reasonable. I enjoyed my experience with Pro Computers because Me Sheldon is professional, expeditious and reasonably priced. He doesn't over charge you or charge a large fee just to assess your computer. I also took him my other laptop computer, that was laying around the house for two years, to see if he could repair it. He assessed the problems the same day and the repair cost were very reasonable. I suggest that you visit Pro Computer before you use Best Buy or any other place. You will be glad you did.

TOP QUALITY SERVICE! Shipping may take some time depending on the parts needed for repair, but…read moreoverall, the best prices and quick service! I had a broken screen, and it arrived in two weeks during a winter storm. The repair took just 30 minutes! Amazing service--this is the only place I trust with my electronics repair!