I am writing this review because I KNOW that anyone who is going thru radiation for their specific…read morecancer will be in the best of care from Dr. Fontanilla! She hurts when you're hurting. She's a part of a magnificent team over at St. Mary's Medical Center in Langhorne, Pa. She's friendly and she helped me get thru not only my radiation treatments but she helped ease the fears of what came after the treatments. Thank you so much Dr. Fontanilla! Sonya

From the owner: Hiral Patel Fontanilla, MD graduated with honors from Rutgers University before obtaining her…read moremedical degree from the University of Medicine and Dentistry of New Jersey where she was nominated to the Alpha Omega Alpha Honor Society. She completed her residency in radiation oncology at MD Anderson Cancer Center in Houston. Dr. Fontanilla has received numerous honors including the AMA Foundation Physicians of Tomorrow Scholarship and Stanley S. Bergen, Jr., MD Medal of Excellence. Dr. Fontanilla was selected as a research scholar at the Howard Hughes Medical Institute at the National Institutes of Health where she completed a one-year research fellowship. She was certified by the American Board of Radiology in radiation oncology in 2013.

One of worst medical practices I have ever seen - they are gaming the system by requiring endless…read morehearing tests. Went in for what turned out to be a neuralgia - the first doctor was nice but ineffective and the second (to whom I was switched without being asked) was flat out a jerk - didn't read my file, didn't look at me during appointment and examined me with unsterile instrument he picked up off a table. When he suggested "maybe it's allergies" (for my excruciating pain) and required yet another hearing test, that was it for me. High quality health care is about good doctors and good referrals - these people don't know anything and don't know anybody.

My rating is mostly related to the billing team and their communication skills. They only care…read moreabout money and not helping the patient. Very rude and uncooperative. I was refused to speak directly with the manager of billing or the doctor who treated me.

I wish I could give zero stars. This place has been extremely disappointing…read more Waiting 30 minutes to an hour in the lobby seems to be the norm here, which is frustrating enough--but then you only see the doctor for about 5 minutes. Despite that, the billing reflects much longer visit times, resulting in extremely high charges for what feels like minimal care. I've seen three different doctors here, hoping for better results, but my condition has not improved at all. It feels like a revolving door with no real solutions. Overall, the experience has been frustrating, expensive, and ineffective. I would not recommend this practice to anyone looking for attentive or meaningful care.

I hope the surgeons at Rothman are more skilled and knowledgeable than the telephone scheduling…read morepersonnel. It took two days and over two hours to schedule a simple telephone appointment with the doctor. In this regard, Rothman is as bad or worse than all the customer service call centers of pathetic corporations such as Comcast, Verizon, IRS, etc. TOTAL FAILURE. Has me beginning to rethink using the Rothman surgeon. Disgraceful.

For over four years I have received excellent care for leukemia at FCCC but have encountered…read moreunprofessionalism when trying to navigate to other departments. On a recent first visit to the Gastroenterology Dept, I parked in the East Lot for the first time and walked up the ramp to the main building only to find two elderly men sitting behind the desk in grey uniforms that appeared to identify them as part of the Maintenance Dept. When I asked for directions to the Gastro Dept - they had NO IDEA! Next, I approached a staff member at a desk outside the entrance for Breast Cancer patients. She pointed me in the direction of the Young Pavilion. After a VERY LONG walk that took me in almost a full circle, I finally found the Gastro Dept - only to be greeted by a receptionist on the phone who refused to make eye contact of acknowledge my presence in any way. I would've be happy for just a smile - but NOTHING. After sitting for a while, I went to the rude receptionist who was still on a call that was - apparently - more important than greeting patients. I stood over her until her finally made eye contact but not with a smile. Instead, she snarled, "I'm on a call! This lack of staff training is inexcusable at a nationally recognized cancer hospital!

Ever since Temple took over, everything has changed and it's not good. The old Fox Chase staff was…read morevery professional, compassionate, and friendly. Where did they go??? The new Temple staff especially reception is loud, rude, and totally unprofessional. The wait time is also long. You take the time to arrive on time, but then wait over a hour to see your doctor!

Do NOT have lab work done at the facility if United Healthcare pretends to provide you with…read moreinsurance coverage. The write off is a joke and the Center demands payment of $451 for $22 worth of lab work. It is a disgusting exploitation of cancer patients. Do yourself a favor and check with LabCorp.

I am presently a patient here and can state without hesitation, that the entire staff is…read moreabsolutely amazing. I would highly recommend this facility and doctors to all friends and family. Dealing with cancer has altered my life forever, but the support and encouragement is priceless here. I will be forever thankful to all the staff who continue to make things a little brighter during this darkest time. If you are reading this, and need a place where you will receive A+ treatment, this is where you want to be.

It is absolutely impossible to make or change an appointment by calling the 800 number using my…read morecellphone. There is no way to speak to a live person & that is the only phone number given. The offices are clean and I am happy with my doctor. but now I will have to go in person to the office to change my appointments even after receiving Rothman's text with the link. It is very frustrating and annoying

Just got home from a full hip replacement today. Surgery was yesterday. I was blown away by how…read morewonderful every single person was that helped me along the way, from the men at the front desk to the doctors and nurses! The care was top notch that's for sure! When I met Dr. Purtill for my initial visit a few weeks ago I had a good feeling the minute he walked into the room. He has a great energy and wanted to help me to get back to a better life without the hip pain I have endured for over ten years. So glad I decided to go with Rothman!

Top medical care depends very heavily on strong physician communication skills. Dr. Pearlstein and…read morehis staff practice this level of communication. Before I continue, let me explain my expertise because it's relevant here. I have worked in doctor-patient communication and shared decision making for 30 years. I have taught this across many kinds of settings: medical schools, nursing call centers, physician and hospital practices, you name it. I went with a dear friend to the neurologist to make sure he was getting the communication from the neurologist that would serve him best. I am very pleased to say that Dr. Pearlstein is an excellent communicator. He: 1. Found a way to share a common experience with my friend. This puts people at ease and opens the conversation up to a discussion of daily life. That means a doctor can think about treatments that will or won't fit with your lifestyle and schedule. 2. Used a calming tone and simple words. This lowers blood pressure and stress and increases a sense of well being. That means you can feel relaxed and take in what the doctor says. 3. Asked us to ask questions. Often, doctors do not want questions from their patients, but then you don't get the whole story. I always ask what I call the "money question": What do your smartest patients ask you that we did not? Dr. Pearlstein had great answers. Look. Doctors are not here to match your politics. They aren't here to support your desire to avoid masking. They are not here to be customer service support. They are here to treat your diseases and save your life or help you live well even with a chronic condition. I would trust Dr. Pearlstein and his staff any day. So what if he hates your chosen political guy? It doesn't matter as long as you get great communication and care. If you want a doctor who shares your political beliefs, you need to reassess your choice.

Dr. Pearlstein isn't there anymore, it's just the Nurse Practitioner…read more I had my yearly appointment and we discussed the meds I was taking. I said I don't take the one rescue med anymore because Advil works fine now. She mentioned a different rescue med and I said I have tried that but it made me sick. Somehow it got twisted it to be the med I stopped taking because I take Advil instead that made me sick and she prescribed a 90 day supply of the med I couldn't take because it made me sick. Then she was guilting me about my asking the PHARMACY to reimburse me for the $9 fee for the medication I can't take because some people without insurance could pay hundreds. Needless to say, I am going start looking for a new neurologist.