I went in last year as a walk-in and had no issue. A year and a half later, I try to schedule an…read moreappointment for a wisdom tooth issue but no response at their office for two days straight. Left a voicemail and did not receive any call back. The sign outside of the building says walk-ins are welcome, so I figured I would give it a try since their Saturday hours are 8am-2pm. I went at 9:30am, and the door was locked & lights off. I called again and still got their voicemail. So I'm either to believe that they are no longer an operating dentist's office or have terrible customer service. I went to Precision Dental a few blocks over, who were able to get me in the same day for an appointment, and showed me issues that Grace Dental never brought up with me regarding my wisdom teeth. There are so many other dentists offices in the area, including a couple along the same stretch of Lawrence between Elston and Pulaski. Any of them are more worth the time and energy than Grace.

Dr. Hong did a great job during my 6 month check up. He was gentle, efficient and very informative…read more So happy to have found a new dentist that listens, through, and friendly! The entire staff was very friendly and welcoming. So happy to have found Grace Dental and Dr. Hong!

I highly recommend Dr. Gaile. I had some cavities filled by her and had three wisdom teeth…read moreextracted in separate visits respectively. I was very nervous during the wisdom teeth extraction visit, but Dr. Gaile put me at ease. I experienced no pain during or after the wisdom teeth extraction. This is definitely attributed to Dr. Gaile's expertise. If you are looking for a dentist with experience and great interpersonal skills, then Dr. Gaile is for you.

The staff is so professional and kind. Excellent treatment,…read morethey listened to the patient., excellent care

Best cleaning I've ever gotten! Super caring and understanding even with my dental anxiety it was…read morestill a very pleasant experience. Thank you!

Enough said. They cancelled my appointment two hours prior due to not clicking the confirmation…read morebutton in a text message reminder. When I called them to confirm the appt they had already given my time slot away. Profit over patients. I hate this place. DO NOT GO THERE!!!!

My family and I (3) have been going to Optima Family Dental for 12 years. I always recommend him as…read moreI truly believe he is the best dentist around. I have had an array of procedures from multiple cavities, pulled teeth, crowns, root canals and most recently, Invisalign. Prior to coming here, I had a few bad experiences at the dentist and have always been very apprehensive. He is very gentle and thorough with the numbing process and frequently checks in to make sure the pain is under control and that you cannot feel anything. He takes the time to explain what he is doing and the importance of your oral health. I am a third of the way done with Invisalign and everything is moving slowly but surely. I have felt very informed throughout the whole process thus far. His staff is also phenomenal - very friendly and knowledgeable. They do a great job at scheduling and limiting the wait times in the waiting room. I will say, early morning appointments are best because he is very busy. All in all he deserves 5 stars or more. He is meant to be a dentist & i'm so glad my family found him.

When my dentist, Dr Yosef (Pauline) in Lincolnwood, told me I needed a root canal, she referred me…read moreto her husband in Portage Park. Not sure what the negative reviews are about, but I had a great experience! It was easy to get an appointment and the staff were nice and friendly. The male Dr Yosef (John) was great! Very personable and I couldn't believe that my root canal didn't hurt! The first one I had was at a different practice and it was terrible!! So painful and made me postpone this one for years! He was kind and gentle and even the shots of novacaine to numb my mouth were painless. The procedure took a little over an hour and I couldn't be happier. The cost was more than I was expecting but that's due to my insurance, not them. I have to go back in two weeks and I actually don't mind.

I became a patient of Acierno Dentistry during the second trimester of my pregnancy. Acierno was a…read morefew minutes from where I lived and in network with my new dental insurance so I figured I would give them a shot. I was very impressed! The whole staff, especially Dr. Lunsford and Dr. Acierno are fantastic. Upon my first visit, I met with Dr. Lunsford who is very kind. He stressed the importance of oral health, especially during pregnancy and made sure I kept up with the extra cleanings during pregnancy. Just yesterday, I had to come in for an emergency visit because the porcelain crown came off of one of my molars. I was able to be seen right away that morning, thankfully! Dr. Acierno re-cemented my crown and fixed me right up. My little girl was so entertained by all the new friends she made while her mama was being taken care of! If you're looking for a new dentist, Acierno Family Dentistry will not disappoint!

Not sure why so many rave reviews. Nothing special here. It's a big practice. Me nor my kids had…read morethat great of an experience. Most of the office seems cold. The hygienists are pushy. It's basically a run-of-the-mill dental office

I like the dentist there but reception's grammar is shockingly bad. It's a bad look.read more

I had a deeply upsetting and traumatizing experience at this office during what should have been a…read moreroutine dental cleaning. The hygienist who worked on me was a temporary fill-in -- something I was never informed of beforehand and would have not felt comfortable with if informed. After the fact, I found out the dentist himself didn't even know her full name, how long she had been practicing, or what her experience level was. Despite that, the office allowed her to conduct my entire appointment unsupervised -- from X-rays to cleaning -- with no oversight. She attempted to begin a deep cleaning without any numbing solution. Thank God I asked for it, because even with numbing, I've never experienced pain like that during a cleaning. I had to ask her to stop -- something I've never had to do in my life. I told her she was hurting me, and that it felt like my teeth were being scraped down. She told me that was "impossible." But here we are today -- with almost all of my teeth now visibly jagged and shortened. I have before and after photos showing the damage. At my follow-up, the actual dentist barely acknowledged what happened. He offered no solution other than to "smooth out" my already damaged teeth by shaving them down even more. No accountability or further solution whatsoever. This office was recommended by my daughter's pediatrician -- and to say I'm disappointed is a major understatement. My smile will never be the same, and what she took from me can't be restored. All because the office allowed someone unvetted and unsupervised to work on me. Maybe if I had a different last name and wasn't a new patient, the care would have been different. I don't know. But what I do know is I'm disgusted, and I will be moving forward with formal complaints. Patients deserve transparency, professionalism, and basic respect -- none of which I received here.

Warning! Horrible office. The staff lied about my insurance coverage. They never explained how the…read morebilling would work. I lost hundreds of insurance dollars that would have been covered. Do not trust them . They also lied about needing a deep cleaning which was not necessary.

I've been with city smiles for many years. They have fixed my teeth from the last dentist which…read moremessed up all of my teeth! Dr. Simon worked on my teeth for many years and was great but lately Dr. Koch has been working on my teeth and has been fixing my tooth problems without a problem since. Dr. Koch is very aware of your pain from many procedures and will make you comfortable as possible. She also is a perfectionist which I love! She has a high degree of focus on if her work is perfect before you leave. Also she will recommend issues with your teeth which you should take seriously. She won't shame you into not doing a procedure which I appreciate. She identifies issue which will be a problem if you let it go too long. I've experienced letting things go too long but she fixed that as well. She is one of their top dentists and I appreciate her. City Smiles as a whole is a great company. I want to also recommend Adriana as a hygienist. She is their top hygienist. She is very pleasant and is very concerned with your comfort as well as an expert at cleaning your teeth with precision and takes very much care in detail without a lot of pain. 5 stars for her as well!

Muy buen doctor Dentista. Y la atención. De la.resepsion es muy buena. Me da. La cita. Luego luego…read moresi tengo una emergensia.

I called 2 times two separate days. Left a message and left an email inquiring about a day and time…read moreI would have liked to schedule an appointment for a cleaning. I'm guessing because I was asking about Groupon my business wasn't taken seriously? Well I'll let you know that if you're going to run an add then you should treat everyone equally. Great reviews, but sadly they must want only a certain type of customers? Bang up job.