A colonoscopy and endoscopy is not something you look forward to. [[HIGHLIGHT]]I was treated with such care starting with the receptionist when I walked in, to my nurses, Shay and Madeline, plus the anesthesiologist, Valerie and finally from one of my favorite doctors, Dr Jeffrey Nathanson.[[ENDHIGHLIGHT]] The procedure easy and I was treated with such amazing care and compassion. I will only go to this office for my Gastro needs going forward! read more

This was my first time, after two previous procedures through North Shore. They were great. Very smooth, efficient, but never rushed.

[[HIGHLIGHT]]If you call and have a question they will get back to you if they feel like it.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When you're doing a colonoscopy or something that requires lots of money, then they will respond lightning fast.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]But if you have a basic question or concern, then they usually won't get back to you.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had a question recently and I was told I would have an answer that day, and a nurse never returned my call.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Luckily Google is a great Dr, and I know in the future I will never go to this unprofessional joke of a place again.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Dr Chung and his team were wonderful.[[ENDHIGHLIGHT]] From my first appt to my procedure, they were great. Would recommend them to anyone looking for a great team for your care. read more

Extremely happy with the facility and Dr Chung when Went there for colonoscopy and upper GI scope last fall. [[HIGHLIGHT]]Dr Chung is very knowledgeable, very approachable. He answered all of my questions before the procedure and put me at ease.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I also spoke to Dr Chung and received a procedure report with findings, including pictures and recommendations after procedure.[[ENDHIGHLIGHT]] As a Preop and recovery nurse having experience working in many hospitals and surgery centers offering GI procedures, I appreciate that a lot . [[HIGHLIGHT]]Not many doctors will have such great bedside manners.[[ENDHIGHLIGHT]] I was very impressed by the smooth process , clean and modern interior with the latest, state of the-art equipment, professional, empathetic and efficient staff. I am grateful to the awesome surgical team and anesthesiologist at Comprehensive GI health for the smooth procedure and fast recovery and feeling good for the remainder of the day. read more

Dr Tara Troy is amazing. She is so though and explains everything!!!! Solved all my GI problems. I am finally feeling good. Had my Colonoscopy preformed here and was told I have severe angulation & for future a pediatric scope is used. She found polyps and removed them with no complication. Endoscopy was also recommended to rule things out. No pain. [[HIGHLIGHT]]Her staff is professional and kind[[ENDHIGHLIGHT]] Allison Lindstrom is detail oriented and has come up with tests to figure out what the next course of action is. Katrina Christenson the dietician on staff has given me a wealth of information to change my eating patterns which has helped with my symptoms. I highly recommend Dr Troy and her team!!!! read more

This has been the worst experience with a medical provider. I was assigned a telehealth with Mary Rouzer (a PA, not a GI MD) for suspected IBS and SIBO. During the single, 30-minute video telehealth she recommended a plethora of expensive testing: Breath Test ($350), Fodmap Test ($349), upper endoscopy (VERY INVASIVE & requires twilight anesthesia) right off the bat. the lab tests ha to be performed at home and sent back to the individual labs. [[HIGHLIGHT]]I never received any followup from Ms Rouzer (1 month later)- CGH seems to operate mostly online via Healow messaging and no one answers the main number[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I had to make multiple calls to get through to a live member of her "clinical team"[[ENDHIGHLIGHT]]. Finally learned I had SIBO (overgrowth of methane bacteria) which requires a 2-week Rx called Xifaxan, Apparently - there is NO generic or alternative for this RX - and my out- of-pocket cost (despite insurance & manufacturer co-pay card) was $900. [[HIGHLIGHT]]The lack of follow up on their part is abysmal - they are like the "Tesla" of medicine - all online[[ENDHIGHLIGHT]] Perhaps my mistake was not insisting on an in-person appointment with an acutal Gastroenterologist MD but I didn't know any better. If you have symptoms or issues requiring more than a standard colonoscopy, I would NOT recommend Mary Rouzer. [[HIGHLIGHT]]I have requested a follow-up in person appointment with Dr. Chung (MD) to give them another chance since I am already so invested in the process with them[[ENDHIGHLIGHT]]. SIBO & IBS are very complex syndromes, and I believe it is a disservice to patients with these type of complaints to not recommend an in-person physician visit. Thanks for reading read more

[[HIGHLIGHT]]Amazing doctors. They were recommended to me by another trusted doctor.[[ENDHIGHLIGHT]] They are caring, good listeners and extremely knowledgeable. They found something I don't feel akother practice would have. read more

Dr Nathanson is wonderful. He has a kind bedside demeanor. His staff take great care of you. Procedure I had was smooth and on time. He answers all questions and discusses findings after. Highly recommend. read more

I had a procedure with Dr. Nathanson today. [[HIGHLIGHT]]My entire experience could not have been better.[[ENDHIGHLIGHT]] The Libertyville facility was beautiful and comfortable. [[HIGHLIGHT]]The most impressive part to me was the entire staff. Kind, accommodating and understanding are words that come to mind when describing my experience with Kayla in scheduling.[[ENDHIGHLIGHT]] Once I was there every person I encountered made the entire experience seamless and smooth. It's obvious that the doctors inspire the staff to treat everyone well. read more

i have been a patient for almost 2 years. I'm very happy with the care I receive. Dr Nathanson is a great listener and very caring; answering all of my questions. Julie Adams also helped me a great deal with great advice. i seem to be in remission from ulcerative colitis. Recently had a colonoscopy and very well prepared. The care is superb with great staff. Everyone very friendly. Christine Schaefer read more

Pascale is an incredible practitioner. She is an excellent listener, is extremely thorough and responsive. So happy to have found her and will recommend her to others. read more

Let's start off with the elephant in the room. Colon health. For some people a colonoscopy is a frightening and anxiety producing experience. I'm one of those people. I don't like medical procedures, I don't particularly care for needles, and the whole process just reminds me that from the moment I was born I've just been slowly dying. It literally took me five years to come to terms with the fact that I needed to do this. But I'll tell you what, once I got past all the pre-procedure stuff (the covid-swab, the 24 pills, the aggressive bowel evacuation, the IV-administered anesthesia, all of which there is no getting around) the entire event was efficient, relaxing, and relatively quickly over with. I was awake, then I was asleep and then I was awake again, like nothing had even happened. The staff is kind and the Dr Troy is just great. I'm not saying I'm looking forward to my next colonoscopy in 5 years but I'm also not freaking out about it anymore, and that says a lot about the experience at this particular office. I'm glad I finally went and I'm glad I went here specifically. You should go here too. read more

Super-friendly staff; easy to make an appointment; great documentation about what to do from start to finish; easy on-boarding process; great digital reminders about the appointment and how to prep. And, best of all, no waiting around the day of the procedure. They were fast, efficient and on-time every step of the way. And, Dr. Troy I found to be personally helpful, informative, experienced and personable. read more

I can't find the right words to express my gratitude for Dr. Troy and her team. At 36 years old, I was recently diagnosed with skin cancer in a private and awkward area. I've been having a really hard time dealing with this and needed a gastro eval to make sure it didn't spread internally. Dr. Troy not only has the most comforting disposition and she truly cares and was able to connect with me. When I went in for my procedure yesterday, they let you pick out whatever music you'd like to help make it as comforting as possible which was the nicest touch. I was truly a wreck and Dr. Troy and her team were so absolutely wonderful. I still tear up when thinking of how amazing she is and how lucky I found her. 100% recommend. read more

Let's face it nobody ever said, I can't wait to get my colonoscopy! After meeting with the staff I have to say having a colonoscopy at CGH was a breeze. Dr. Nathanson and his entire staff were so professional, kind and funny! Veronica was excellent in explaining my benefits and Dr. Nathanson was very thorough when explaining what to expect during the procedure. He is so down to earth and has a great sense of humor. I highly recommend CGH. I can't wait until my next colonoscopy!! read more

I highly recommend Comprehensive Gastrointestinal Health! I have been a patient of theirs for 2 years, and everyone from the front desk staff (Jolie is so warm & welcoming!) to their nurses, doctors, and nutritionists are top notch. Their surgery center feels like a spa which made my colonoscopy & endoscopy process so much much enjoyable! I have had a couple wonderful appointments with Dr. Troy where I never felt rushed, she really took the time to walk me through all of my issues and options. I've also heard from friends that Dr. Nathanson, who joined the practice not too long ago, is a fantastic doctor with an excellent bedside manner. Recently I have also been seeing their nutritionist Claire Allen who is so knowledgeable about how to help my acid reflux/GERD issues. She has offered many great suggestions where I am seeing good improvement and like the other staff members at Comprehensive GI Health she definitely knows her stuff! You can just tell that everyone at this office loves what they do and takes great pride in helping their patients find answers to their issues with care, compassion and a vast depth of knowledge. All of their suggestions come with detailed information, contact information for other therapies (many available in their office), and follow-up. I know that nobody is excited to book a colonoscopy, but if you are in need of having one (45 is the new recommended age FYI), there is no better place to do it than Comprehensive GI Health! read more

This process was seamless and that is because of the people who work there. They made an uncomfortable procedure very easy. Everyone was very professional and knowledgeable. While I don't want to go back anytime soon, I'd recommend this place for anyone looking to get a colonoscopy. read more

The doctors office and staff were great. However, they use mobile anesthesia and I've had nothing but issues with their billing. Insurance company says they billed incorrectly but that didn't matter. I won't be going back because of them. Make sure to check your anesthesia bill. read more

This is my first colonoscopy. Prior to the procedure, I felt so nervous! The prep was not easy for me. I think the prep was the hardest part. Doctor Troy's team (e. g. doctors, nurses and front desk) and mobile anesthesiologists are professional, excellent and very friendly!! They made the procedure very smooth and comfortable for me!! read more

I've had a colonoscopy at a hospital and Comprehensive was a much better experience. The facility was spa-like, with choice of music, and selection of healthy food/smoothie options. More importantly, staff was very friendly, relational, and professional. They explained the procedure, listened to questions, and we're efficient. Dr Troy and her staff as well as the anesthesiologist crew, Dr Mark and James were excellent. I highly recommend Comprehensive for colonoscopies--professional and reasonably priced. read more

Dr. Nathanson and his staff were wonderful. They explained every step of my procedure and made me feel comfortable with the exam process. Afterward, Dr. Nathanson explained the results and answered all my questions. Everyone, from the receptionist, the nurses, to the doctors were friendly and took their time with me. I highly recommend this office. read more

I join the other reviewers in recommending Dr. Nathanson and his team for colonoscopy.

I followed Dr Nathansohn to Comp GI Health and I was very pleased with how caring and kind the staff was. The place is clean and very comfortable. My appointments were easy to schedule, on-time, and Covid safe. My scopes were performed there and I received thorough instructions, information, and reminders each day leading up to them. Dr Nathansohn is extremely professional and knowledgeable and I highly recommend him and trust him with my continued care. read more

This is a top-notch health care group. Everyone I interacted with from receptionist through surgeon reflected care and concern for my needs. They anticipated my questions and answered them in advance. Their ongoing communication during at home prep for a colonoscopy was easily understandable and timely. I highly recommend them, and I will continue to rely on them in the future. read more

I received wonderful care from Jed Foster. I highly recommend his therapy service. It was nice to receive such great care on a virtual format. read more

Words fail as I try to express how high a recommendation I hope to offer for Comprehensive Gastrointestinal Health (CGH). Upon learning of my GI troubles, another doctor referred me to Dr Troy whole-heartedly after having her own positive experience with CGH. I also offer this feedback as a healthcare practitioner myself, working for nearly 15 years in an inpatient, outpatient and private capacity. I have to admit that, from start to finish, I was in awe of how seamlessly CHG tended to each and every step of my care -- assessment, diagnosis, and treatment. To say that this center works like I well-oiled machine is an understatement. The office and endoscopy suite are impeccable. All members of CGH's team communicate and collaborate -- enveloping the patient in a way that feels 100% holistic and comprehensive (as the name suggests). Staff members who stood out include: Diane -- clinical coordinator -- she was patient with my questions; resourceful with making secondary appointments and ensuring that all paperwork (insurance and otherwise) were ready and complete; well-versed in all aspects of my case... Diane clearly pulls things together and does so with an awesome level of kindness. Leah -- nurse -- she explained my home testing kits on my first visit, let me know that she'd be at the center on the day of my procedure, and gave me the warmest personal welcome when I arrived that day. Jill -- nurse -- she took care of me on the day of my procedure; she was attentive to detail but also gentle and personable, which made me feel safe and reassured Liz -- nurse practitioner -- I didn't have the pleasure of meeting her in person, but I feel as though I did. Liz notified me right away when each batch of my test results arrived. Before speaking with me, I could tell that she'd familiarized herself with all aspects of my case --so I felt 'understood' from the moment our phone conversation began. She never once seemed expedient. Instead, she was genuine and caring. She took extra time to respond to any and all of my questions regarding the meaning go each result and the purpose or goal of the prescribed treatment. She was also extremely insurance savvy and went WELL above and beyond the call of duty to help with the arrangements for my medication. Last and certainly not least, Dr Troy was an absolute godsend. The history of my symptoms was lengthy -- but she listened intently to my story, took copious notes, addressed every detail, and asked relevant questions along the way. She never seemed rushed. On the contrary, despite the many patients she supports, she gave me her undivided attention and made me feel as if I was the only patient she would see for the entire day. She was incredibly thorough throughout the diagnostic process -- she knew exactly which tests were needed -- and which weren't. This helped narrow down the problem quickly and effectively, so that we could start working toward a solution most efficiently. After months of horrible discomfort that severely impacted my quality of life - I'm so grateful to be feeling better and on the road to recovery. Outside of her clinical expertise - her bedside manner (both in her office and in the endoscopy suite) was empathetic and just plain exceptional. Should you have the misfortune of encountering GI troubles, CGH is the first, best and only place I'd recommend here in Chicago. THANK YOU, CGH, for taking such incredible care of me! read more

This review is specific to Jed Foster. Throughout the course of my treatment, things just got more and more odd. It began when I called the front desk to schedule out my treatment, and they acted like they had never heard of his hypnotherapy plan. They didn't know how many weeks to schedule or in what cadence. That was just the beginning. Scheduling with him was just generally a nightmare. He was late to every session (not just a couple of minutes). He also spent a TON of time talking about himself and his issues (I sometimes felt like the therapist). It felt like he was trying to stretch out the sessions for as long as possible. He wouldn't follow up when he said he would, and sometimes he wouldn't remember anything about what we'd done the previous session, as if he wasn't taking notes. I just wanted to get my sessions over with as quickly as possible, hopefully reap some benefits from the hypnotherapy (who knows if I did...), and be done with him. read more

My experience here was soooo much better than the hospital. The staff from preparation instructions before the procedure, front desk, anesthesiologist to Dr. Tara Troy are all thorough, professional and focused on your personal experience and comfort. I will never go to the hospital again for my colonoscopy! Thank you to all the staff for taking such good care of me. read more

Dr. Troy and her team have been caring for my son who has severe ulcerative colitis for 18 months. He will likely require surgery. In every aspect, Dr Troy and the entire practice is focused on my son's well-being. Everyone takes the time to address questions or concerns without hesitation or hurry. Just had my routine colonoscopy done at their office. Can't say enough about this wonderful group. This has been a tough illness to navigate. We are very thankful for Dr Troy. read more

Have had two colonoscopies with Dr. Troy. She is the best. Her office is like a boutique hotel. They run on time and it is the simplest and easiest procedure. No hospital waiting rooms, etc. Can't say enough about how this office makes an UNPLEASANT situation totally stress and anxiety free. Very systematic and organized prep and instructions read more

The care from the staff and Dr. Tara Troy was amazing. From the moment you enter, you are greeted with a warm smile and a lovely, spa like atmosphere. The exam office allow you to sit at a table and converse with the doctor more casually. It is obvious and apparent that Dr. Troy LOVES what she does and makes the patient part of the decision making process. The amount of time spent making a clear and easily understood plan of action was beyond generous. Dr. Troy and her staff's ability to provide a colonoscopy experience that was comfortable, caring and efficient was another highlight of the experience. Numerous calls and texts were returned rapidly and with concern. From the moment I arrived, the procedure was done in a methodical and comfortable manner. I was given a notebook with the drink and snack I would like after the procedure as well as the music I would like to hear. When I went into the procedure room, a warm blanket was secured, even though I would be "sleeping" in less than 30 seconds, Billy Joel was playing and I was wrapped in a warm blanket. The ability to offer different preps for the procedure was also appreciated as well as the option to eat a breakfast (limited items, but made the day go smoother) was also a plus. Her website is a wealth of information. Her staff is always smiling and genuinely happy to help the patients. Dr. Troy is incredibly knowledgable and tailors all her recommendations with personalization. I have never felt more comfortable with a physician and staff and wish all practices would treat their patients with the amount of courtesy, kindness, warmth, compassion and friendliness that Comprehensive GI Health does. I unequivocally recommend Dr. Troy and her staff for all your gastrointestinal needs. read more

This is the most amazing office. I had been sick for years. I had seen specialists and nutritionists. Dr Troy not only solved the problem, but the continued care with hypnosis has helped me maintain a normal life. I can't thank the practice enough and will always recommend them for the best care one can get. Super kudos from the front desk and each and every person there!!! read more