I completed a sleep study and a titration study here. Clear guidance was given before the sleep study and ample calls to confirm were made, because it is not just a typical visit and the study is costly. You should see how much the bill was to insurance! All billing-related matters were cleared with my insurance and with me before providing any services, and I appreciate the due diligence and transparency. At arrival, you pull a ticket at the automated kiosk at the gate to activate the gate arm to allow passage. There was no one in the booth, but I didn't expect anyone to be. Parking prices are clearly posted, but Comprehensive Sleep Care Center validates your parking to $0. There is a lot of surface parking (no garage) and the lot is well lit and at the corner of a fairly well-traveled intersection, so it's not creepy or spooky at all at night even if there wasn't a soul in sight. The exterior of the building is swanky, clean, well maintained, adequately lit, and has upscale decor and vibe. Getting in wasn't too easy, and Datawatch Systems, the vendor that provides after-hours door security and access to this building, had inattentive personnel both times I connected with them by pressing the button at the front pedestal that houses ADA push pad (incredibly long wait with the phone ringing over and over) and then when someone picked up, they sounded like they had just woke up. This was 9 PM. The interior was also very clean and well maintained. There were some cleaning staff that just watched me (probably not permitted to allow strangers to enter) as I struggled with getting someone on the phone to let me in. The lobby of the office is fairly small, with seating for about 5 or 6 people. An attendant came out right away, named Yitz. He was cordial, attentive, professional, and provided clear and confident answers to my questions. You first get your parking ticket validated. Then you are asked to take a COVID rapid test and test negative before you're permitted to continue. The process on-site and next steps were clear. I was assigned one room for the sleep study and a different room for the titration study. Both had their own thermostats, a fan, a TV, a nightstand, an arm chair, a queen-size bed, and plenty of blankets. I waited about 15-20 minutes for the attendant to come hook me up with all the wires for the first study and about 45 minutes for the second study. There were others getting similar studies done, but in their own rooms so privacy is maintained. When you're connected to all the electrocardiography wired pads attached to wires on your legs, chest, and head as well as the strain gauges to measure your breathing (takes about 20 minutes), it's incredibly uncomfortable and awkward to move around so it is quite a challenge to fall asleep but evidently I did well so it might not be as bad as you might think. You could use your phone or read a book, but really the best path is to go to sleep and as normally as you can. In the morning, the technician removes all the pads/wires and if your chest and legs are hairy, hair will rip off. You have the option to shower on site (they provide towels, soap, and shampoo) or just go home. The liquid adhesive that goes on your head to measure brain activity is nasty and feels disgusting on your fingers, so I recommend showering on site. Make sure your parking ticket is validated, or else risk paying $10 to exit. As of mid-December 2022, they don't require masks anymore, but feel free to wear one if it makes you feel more comfortable. read more

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The rooms do not have private bathrooms, do not feel comfortable, paint on bedroom walls are patchy, headboard and sofa chair look dirty, thermostat does not control air in the room, the fan provided in the room is loud, list could go on forever. read more

Comprehensive Sleep Care Center - Sleep Specialists Near Me - Rockville, Maryland

I had a sleep study recently that was not satisfactory. In part, Because of my inability to drop off to sleep while connected to the sleep equipment. However, my unease with the CSCC-Bethesda facility goes beyond that physical discomfort. I have rarely experienced a room less welcoming and less conducive to sleep. First, the room was in poor condition; the walls were scuffed and paint was peeling. The headboard was damaged and the bedside lamp was broken. Second, I was shocked to see that the bed pillows were badly stained a rather sickly dark yellow, as well as being lumpy and flat at the same time. Do you know how old a pillow has to be to get to that state? It gives the overall impression of being dirty and unhygienic. There was no ambient lighting except a bright-white overhead fluorescent fixture. The technician said the table lamp had been out for some time. He didn't seem that bothered about it, nor did he offer to find a replacement in another room or office. After lights-out, the sharp green indicator lights from the bedside equipment also made it difficult to relax. Further, there was no air conditioning coming into the room. It was very stuffy with the door closed. I saw later that there was a fan in the room, but the technician didn't point it out or ask if I wanted it on. These are largely superficial problems that can be easily fixed! The old stained pillows should be replaced immediately because that's just gross. I expect a medical facility, especially one promoting healthy sleep, to be clean and make patients feel comfortable and safe from germs. Had I known these conditions in advance, I would have brought at least one pillow from home, as well as tissues, a bottle of water, earplugs, and a sleep mask. I don't anticipate going to that facility again. read more

Very disappointed with the way this office handle the payments. I paid the cost estimate before receiving the EOB from my insurance. It turned out my insurance covered all the cost. It was in October 2025 and until today I have not received my money back despite at least 5 times I called them. Every time I called, they said that there is a credit and they will put a note so the manager can issue a refund check. Have not seen the check!! Lesson learned do not pay their estimate cost until you receive the EOB from your insurance. read more

I was very disappointed with the care I received from CSCC. My original in house visit was changed to a Tela visit because the doctor was too busy to see me in the office. I was encouraged to take the in home sleep study rather than the more comprehensive in office study because they did not have any openings for 5 months. Finally they are assigning the test to a nurse to have another tela visit with me. I received more phone calls from office personal reminding me of my appointments than I did from actual care givers. (PS It was hard to understand these people because of their heavy Indian accent) read more

Disappointing followup for a second sleep test, to assess CPAP. Written report of the second test, promised for followup apt, was not provided, nor was it reported verbally. End-of-the-day apt, before a holiday, seemed rushed, sound iffy & cut-out before apt seemed over. Also, the doc had seemed confused by simple question: is CPAP or oral appliance, for which she said I was "suitable candidate," more effective in treating OSA. Had to rephrase three times to get an answer. The CPAP test itself had been problematic as the room was not light-free &, of course, light interferes with sleep. My sleep mask, which assures restful sleep for me, didn't fit over the CPAP. Which also was quite painful. Three devices shown to me, just two tested. All in all, not a confidence-building encounter. read more

I had a sleep study done years ago and wasn't able to tolerate the cpap machine. I decided to try another practice and am so glad I landed on Comprehensive Sleep Care Center. The staff was accommodating from my initial inquiry and helped me schedule a consult and sleep study before my insurance plan year ended. I can't say enough about Dr. Marcus Jennings! He was so in tuned to my overall health issues and made me feel at ease and supported in my desire to improve the quality of my life starting with my sleep apnea. His passion for his specialty field is obvious as is his concern for his patients. I had to switch insurance carriers today and one of my deciding factors on which plan to select included making sure Dr. Jennings would be a covered provider. Kudos to Dr. Jennings!! read more

Please avoid this center. We went for a sleep study with my 4 year old and at his follow up appointment the doctor misdiagnosed him (which we did not learn till later on) and made several errors in his gender and age during our appointment. After review of his report and clinical notes, we realized his diagnosis was incorrect and the errors during our call were because half the information in the clinical notes were not about my child, they were not removed from a previous template, and the doctor reviewed the wrong information. There were errors about his gender, weight, symptoms, and background - which led to an inaccurate diagnosis and interpretation of his data. Due to the carelessness, we now mistrust that the data entry for the actual sleep study results were even entered accurately. If you value an true assessment of your sleep and doctors that are thorough - look elsewhere read more

A few years ago I would have given them 5 stars, today (Jan 5, 2022, they get a big zero! I scheduled a follow up appointment about 3 months ago. Last week I get a call to reschedule the virtual meeting. Then I get another call asking to change the time. After waiting at the appointed time for about 20 minutes, I get a phone call telling me the follow-up meeting is CANCELLED and they need to re book my appointment. . They don't seem to care about a patient's time. They have rescheduled me more than once at the last minute. I'm looking for another sleep study center; I've wasted too much time with these folks and there are many Sleep Study doctors in Montgomery County as well as in Virginia. read more

My experience has gone from mixed to bad. The billing and payment became unclear, all of a sudden my autopay stopped working and then I paid them manually but started getting bills that I'd already paid. Separately I started getting endless automated calls to schedule appointments that weren't indicated for me. Now I have a bill collector after me. All along I still don't have control of my own damn machine. Classic Kafkaesque patient nightmare we hear about in the news all the time. As mentioned in my previous review, I don't want to malign the medical care as it seems the staff is capable and qualified. But as explained in full detail the overall experience is a painful circus. read more

I had a sleep study here and the Arlington office .... north Bethesda location was by far the best service I received because of the tech Yitz. He was very pleasant, informative made sure I was comfortable and had everything I needed.. As a medical professional myself, I can't express how important it is to be made feel welcome, comfortable and informed . Again the service he provided was top notch. Thank you Yitz . read more

This might be the most miserable experience of my life and it's not even my sleep study. I brought my 6 year old here after being referred by his ENT, and liked the office staff from the beginning as well as the doctor. If I rated CSCC based on that initial visit it would be 5 stars. But then we came back of course for the overnight sleep study part. We get here and the tech is fine. He hooks my kid up to a million wires so I know it's not going to be a great night, but the bed is nice and big so I have a little hope he'll sleep. Where am I "sleeping"? In the most absurd recliner that tips when you try to turn over, doesn't lay flat or stay reclined, spins/rotates from side to side, and is loud AF if you move which isn't exactly kosher when you're in a room with someone who's trying to have a sleep study. Anyway, the tech gets my kid situated in bed. It seems some wire isn't working, but the tech tells me he was going to call someone or something to troubleshoot it and says he'll come back to fix it once my son falls asleep...kid falls asleep within 30 minutes roughly. Tech comes back in after my son has been asleep about 10 minutes. The hallway is bright enough you could perform surgery in it and he just opens the door completely while screwing with wires which of course wakes my kid up. Kid is then awake for two f'ing hours. Finally starts to relax again and in comes the tech with the full blast of light to mess with wires so here kid is, awake again. He finally falls into a completely restless sleep. Of course I'm not sleeping because of this miserable stupid chair and my kid is being woken up every hour having wires messed with and being blasted with the power of the suns rays from the hallway. It's currently 4:30 in the morning and I'm typing this review from this loathsome chair trying to figure out how I'm going to function for the rest of the day since I still have two kids that require actual care even if I have only gotten an hour of sleep. So, if you need to bring your kid here, bring an air mattress for the floor or plan on pulling an all-nighter. I'd probably recommend you go somewhere else because I don't trust the results of a sleep study when you're prevented from actually sleeping. Perhaps the owner of this practice should try sleeping in this chair for a night while the clueless tech shines a 1000 lumen light in their face. read more

This keeps getting better and better. On 4/12 I spoke on the phone with Dr. Khurshid. He told me the office had to get authorization from my insurance company for a C-Pap machine, which should only take a few days, after which they would phone me to set up an appointment for me to be shown how to use it. Today, two weeks later, I called to let CSCC know I hadn't gotten a call. I pass over in silence the difficulty I had reaching someone who could answer my question. Suffice it to say that the person in charge of getting equipment to patients and scheduling appointments with the technician had never been told about what Dr. Khurshid and I discussed, and so nothing whatsoever had been done. Further, Khurshid was wrong about the insurance company -- my plan doesn't require pre-authorization in the first place. So I could have gone in two weeks ago to get the C-Pap machine. I am not a Yelp review type. I can't remember writing any before I crossed paths with the Comprehensive Sleep Care Center. I don't know if the pattern of incompetence and indifference I've experienced is an aberration or a consistent M.O. Either way, I've forced myself to pen these reviews because they need to know this is not acceptable professional behavior. It's like The Three Stooges decided to open a sleep clinic over there. They seem not to have missed one opportunity to waste my time, lose my paperwork, give me false information, and generally make one blunder after another. I'm reminded of the late, great Casey Stengel: "Can't anybody here play this game?" read more

I've had two sleep studies here with positive experiences. The rooms are comfortable and the techs are really great. I had Yitz my most recent time and he was great. He explained the procedures very well and did his best to make it pretty painless. Take advantage of the shower facilities to avoid walking around all day with the white goop from the electroids on your head :p read more

I had my first sleep study done and the Technician Yitz made the experience as seamless as possible. Very friendly and made the environment comfortable. I would go back there again if needed. read more

I have had two sleep study's. Both times I had excellant care. George and Yetz were remarkable, very professional, knowledgeable and caring. Thank-you for making it a great and safe experience. Stephanie Owens read more

The sleep study was great. Yitz the tech was amazing! He made me feel relaxed with his friendly and professional manner. I came in apprehensive and he helped me feel at ease. He was very attentive and thorough. The only thing, I decided to shower at home. Got in the elevator at 5 :20 am thinking no one will see me and in walks a good looking construction guy. I yelled, "don't look at me!" He said "it's ok my mom has sleep apnea" He was my age ugh. read more

I recently had a sleep test in the Bethesda office and, unlike my sleep test experience at the Arlington office of this practice, I found the venue and especially Yitz, the sleep tech, to be excellent. The tech was warm and professional, engaged with me as a person, and attached all of the wires and stuff quickly and professionally. read more

I was very pleased with the care and professionalism of Dr. Rotolo and staff. I was able to schedule a sleep study fairly soon after my initial visit. I just had the titration sleep study done, and was impressed by the technician, Yitz, and his knowledge and expertise. He also has a very good bedside manner, as well as a calming voice, which put me right at ease. I would definitely recommend the Comprehensive Sleep Center to family and friends. read more

This place is great! I spent the night recently and Yitz was so helpful. He explained every step of the process and was there to address any questions or concerns that I had. It made for a wonderful experience. I really enjoyed this center and would highly recommend it to anyone. What made is especially great was Yitz! he is an expert in the field of sleep study and takes every step of the process seriously and meticulously, to make sure you have an outstanding experience. read more

I went to the Comprehensive Sleep Center due to sleep apnea that runs in my family. The staff was efficient, curteious and kind. They helped me feel at ease when I was nervous about sleeping in a strange environment. The rooms were clean and nice. I would highly recommend the comprehensive sleep center. read more

I arrived late due to traffic and I was still seen. Shanntell the medical assistant was very kind a courteous and knowledgeable about her job. the facility was clean and i was seen right away! read more