Ive been going there for 4 years. I've never had an issue with schedules or service although they…read moreneed to get better at answering the phone before the callback

I have been going to the center since June 2024. I have had nothing but terrible service! When I…read morefirst was released from the hospital I called the office for 2 weeks before someone got back to me with an appointment. The office person claimed there was something wrong with my phone. Absolutely not true! When I finally got an appointment I had filled out the registration forms ahead of time and sent back. The day of my appointment they said they never received them. Thank God I had a copy with me. Every time I call the office to have a nurse get back to me, they never do. I have had to call multiple times to get a prescriptions filled. I have been told numerous times the script was sent to Giant Pharmacy. Gaint has never received any of the scripts. Once I call the center again, the nurse tells me she will put it in again today. Since I have had this problem multiple times, as well as poor response, I will be looking for another provider. As for Dr. Nyanjom, he is awesome. I regret having to find someone else, but I have had nothing but poor services with this provider.

Short version: Skip it…read more Long version: I got a referral from my ENT to this location for a sleep study. I drove some distance to pick up the insurance-approved device to evaluate my sleep patterns. When I arrived, they handed me a box and told me to read the included instructions. I asked them if I could wear an existing sleep assistance device and they said they'd ask the doctor and text me with instructions. The message didn't come in time and I slept the night without the device. I called the next day and explained the situation and asked if I could hold onto the box for another night. The woman I spoke to on the phone essentially panicked and repeated at least 5x that they *desperately* needed the device back *today*. It was super weird. I again drove the very long distance to dropped off the device not having used it and still billing me and my insurance. There was no follow-up, apology, explanation, nothing.

I think the quality of care is great and the doctors are very personable and caring. Even the…read moreoffice staff at the front desk are great it's just a wonderful place to be treated for a sleep disorder.

I have gone to see several of the doctors at Chesapeake ENT and it has always been a positive…read moreexperience. The front desk, doctors and all the staff go above and beyond and I always recommend them to my family and friends.

From the owner: Led by Michael D. Weiss, MD, Chesapeake Ear Nose & Throat located in Rosedale specializes in…read moreotorhinolaryngology and audiology. Our speciality staff includes ENT doctors, otorhinolaryngologists, audiologists, & more! We offer treatment for a wide spectrum of diseases of the ear, nose, and throat and strive to provide each patient with the individualized care they deserve. Hours for Wed and Fri vary by week. Call for availability. Phone hours are 8:00am - 4:30pm Mon through Fri. Contact our Baltimore office today to schedule a consultation.

Great DME pickup with Anthony. Kudos for his great customer service. He was a good instructor and…read morelistener, and very patient with me. Thank you, Anthony.

I would not recommend. I've had issues from billing to doctor's ghosting me to incorrect supplies…read more Everyone is nice I've spoken to and i really appreciate that. But that's unfortunately where the positives end. I've had to call multiple times about getting a sleep med only to find out the doctor is no longer there. I have gotten multiple invoices from them "misplaced" and then getting a bill over a YEAR later. I've gotten the wrong supplies on multiple occasions(or no supplies). They were who my PCP sent me to. I ended up completely cutting off my account with them. I would suggest finding another place that takes your insurance. I wrote this review after trying to get them to send me single invoice with all the required info for my FSA to process. The 2nd ask still doesn't have all the info my FSA wants even when giving them a bulleted list of what was needed. I'm cutting my losses and will find someone more organized.

"Doctors and Staff in this practice are very professional, helpful and pleasant…read more I've been a patient here since 2009 and upto the present. So satisfied and happy with the care I get from this facility. Thanks for taking good care of us, your patients."

Neurology has been closed for two years according to the receptionist, yet the website is still up…read moreand accepting applications for appointments. Received a voicemail telling me they cancelled my appointments and were no longer accepting new patients. Gave the office a call and was told they were no longer accepting new patients and hung up on. Maybe the whole place should close if they are going to be rude and unprofessional or at least drop the neurology out of their name if they don't do that work anymore. Maybe also take the website down where you can schedule appointments for neurology! Maybe hire some staff that aren't rude. There are better sleep and neurology clinics in Frederick where you will be treated with respect.

Very patient, questioning what procedure I was looking to get and what would work best for me…read more Been going to him for years. Always very professional and caring that I was pleased with outcome. I have never felt rushed or not heard, (unusual for doctor). He is a real artist in facial procedures. You won't be disappointed if you hire him. Office staff (liz goes the extra mile to fit me in to their schedule.

Love him! Felt a rapport on first visit which is not at all typical in my interactions with…read morephysicians. He listened very carefully to my complaint about snoring concerns. He asked several key questions while examining me which allowed us to make a reasonable association with some signs of acid reflux and he explained the relationship to both concerns Medication he prescribed resulted in improved sleep, nearly eliminated snoring (attested to by my husband)and better digestion of spicy foods within a week. Life is better! Next, convinced my husband to seek him out due to chronic, unresolved ear infection/allergy issues for which he was treated for 2 YEARS by another ENT in area! Dr. Lee provided similar diagnosis but suggested totally different treatment and my husband's ear issues were resolved within 2 weeks. Wow. What a difference the right care can mean.

I completed a sleep study and a titration study here. Clear guidance was given before the sleep…read morestudy and ample calls to confirm were made, because it is not just a typical visit and the study is costly. You should see how much the bill was to insurance! All billing-related matters were cleared with my insurance and with me before providing any services, and I appreciate the due diligence and transparency. At arrival, you pull a ticket at the automated kiosk at the gate to activate the gate arm to allow passage. There was no one in the booth, but I didn't expect anyone to be. Parking prices are clearly posted, but Comprehensive Sleep Care Center validates your parking to $0. There is a lot of surface parking (no garage) and the lot is well lit and at the corner of a fairly well-traveled intersection, so it's not creepy or spooky at all at night even if there wasn't a soul in sight. The exterior of the building is swanky, clean, well maintained, adequately lit, and has upscale decor and vibe. Getting in wasn't too easy, and Datawatch Systems, the vendor that provides after-hours door security and access to this building, had inattentive personnel both times I connected with them by pressing the button at the front pedestal that houses ADA push pad (incredibly long wait with the phone ringing over and over) and then when someone picked up, they sounded like they had just woke up. This was 9 PM. The interior was also very clean and well maintained. There were some cleaning staff that just watched me (probably not permitted to allow strangers to enter) as I struggled with getting someone on the phone to let me in. The lobby of the office is fairly small, with seating for about 5 or 6 people. An attendant came out right away, named Yitz. He was cordial, attentive, professional, and provided clear and confident answers to my questions. You first get your parking ticket validated. Then you are asked to take a COVID rapid test and test negative before you're permitted to continue. The process on-site and next steps were clear. I was assigned one room for the sleep study and a different room for the titration study. Both had their own thermostats, a fan, a TV, a nightstand, an arm chair, a queen-size bed, and plenty of blankets. I waited about 15-20 minutes for the attendant to come hook me up with all the wires for the first study and about 45 minutes for the second study. There were others getting similar studies done, but in their own rooms so privacy is maintained. When you're connected to all the electrocardiography wired pads attached to wires on your legs, chest, and head as well as the strain gauges to measure your breathing (takes about 20 minutes), it's incredibly uncomfortable and awkward to move around so it is quite a challenge to fall asleep but evidently I did well so it might not be as bad as you might think. You could use your phone or read a book, but really the best path is to go to sleep and as normally as you can. In the morning, the technician removes all the pads/wires and if your chest and legs are hairy, hair will rip off. You have the option to shower on site (they provide towels, soap, and shampoo) or just go home. The liquid adhesive that goes on your head to measure brain activity is nasty and feels disgusting on your fingers, so I recommend showering on site. Make sure your parking ticket is validated, or else risk paying $10 to exit. As of mid-December 2022, they don't require masks anymore, but feel free to wear one if it makes you feel more comfortable.

The rooms do not have private bathrooms, do not feel comfortable, paint on bedroom walls are…read morepatchy, headboard and sofa chair look dirty, thermostat does not control air in the room, the fan provided in the room is loud, list could go on forever.

Dr. Arenstein has been my ENT doctor since the late 1990's. Dr. Arenstein successfully diagnosed my…read moredebilitating inner-ear condition after several other physicians were unable to figure it out! I have always admired Dr. Arenstein's unflappable demeanor and clear spoken communications style. Dr. Arenstein is a patient attentive listener!

This is not a knock on the Dr directly but rather his procedures and staff. Went to get my ears…read moretested and the technician found an ear problem that she said I needed to see a Dr about urgently. Called this office and as a new patient I was not able to make an appointment sooner than a month. They do not have any process for emergencies and demonstrated no concern for the situation.