I ordered 2 new business computers for my company. They did a fantastic job building my machines…read moreand transferring all my data and programs from my older win7 units to the new win11 pro units. Everything is running perfectly from turning it on. Instead of waiting 3-4 minutes to fully starting old computers, these are up and running in about 10-15 seconds. These people even got older software not ment to work in windows 11 to work great.

Fixed our pc tower, replacing failing hardware and performing some needed clean up. Gave us options…read morebefore completing repairs. Friendly, knowledgeable and prices were very reasonable.

Very honest, helpful, knowledgeable. Went above & beyond to help my son fix his gaming computer…read more Excellent communication, and customer service. Receptionist was also wonderful. Wouldn't go anywhere else in town.

Had a excellent experience with Nichols purchasing a refurbished MacBook. Conveniently for me he…read morehad one in stock just what I was looking for.Quick and easy process and the staff was courteous. I also needed an iPad screen and button repair and he referred me just down the left of the strip to a business called N8's that was able to give me a quote for that repair. Very kind and helpful and now I know where to go for any computer repair.

Evan did a terrific job fixing my new computer and he did it the SAME DAY I blew it up! I had…read moreuploaded an apparently incompatible program from an old CD. Windows 11 and/or the computer not only rejected it but totally locked me and everybody else out. The operating system had to be scrubbed and a new OS installed. Evan had it done unbelievably fast and at a reasonable price. Other shops wouldn't even look at the machine for weeks. Highly recommended!

Evan is amazing! I was building my first PC and ran into some issues. I called him on a Sunday and…read morebrought it into him that day and he had it diagnosed and multiple solutions available to me by the evening. My computer had a bad part and he loaned me a replacement till I could get the new one sent to me. Definitely made me feel valued as a customer and I'll be bringing every pc or issue I have to him! He does good fast work and is very reasonable with his prices and goes above and beyond for his clients.

Saw Rusty at the Nevada St Store. I was delighted with the speedy repair of my computer. Above…read morethat, he showed himself to be a very fine human being. Meeting him by seeking a repair for my laptop computer was a lucky day for me.

If you have older equipment and need the hard to find this is where to go. I get electronics from…read morepeople all of the time with no power supplies, always go here to find what I need for them as well as caps, motherboards, Case PSUs, older ram and processors, etc., etc. They have a lot of boxed new equipment too. Don't expect the cheapest prices around, that said, they try to be competitive and have saved my skin more than once by having that part that couldn't be found anywhere else. Oh yeah, they also take in old PCs for recycling.

I went in because my phones cameras were fogged up. I hung out with Mr Sam as he worked. I thought…read moreit was no big deal, so when the phone was opened, we both discovered so much water inside. I couldn't believe my phone still worked in that condition! I was nervous, but he showed amazing quality in his work and as a person. He dried and cleaned the inside and put it back together, and the problem is solved. Very good job to him, and totally worth the price!

PROCEED WITH EXTREME CAUTION…read more Brought my husband's iPhone SE 2020 in for a screen replacement. The repair took longer than quoted, and parts were missing. When we left, the home button and speaker--both fully functional before--were broken. He took our info, and promised a call that never came. After two days with no update, I returned. The same technician refused to help, was dismissive, and took no responsibility. No apology, and no effort to fix problems they clearly caused. Prices seemed arbitrary and inconsistent. Two weeks later and still no call. We took it in to a different cell phone repair place and they told me that the reason that my speaker and home button no longer worked was because those components are attached the back of the screen on that generation of phone and removing it as carelessly as he did (with scissors) would guarantee that those wouldn't function when placed back together and a fun fact to boot: he actually took my OEM home button that HE broke and replaced it with a none OEM part and THAT is why there is always a white home button on my screen that will never leave because that's what happens when you don't replace it with an apple part. That is theft and when we went in and asked him about that he told us we needed to reset up the fingerprint and it will be fine. So the "technician" broke my phone even more so, broke and then stole my original apple hone button and then never said a word about it then lied when asked about it. ALSO: Checking google reviews, most positive ones look fake or from friends, with consistent patterns of negative, similar experiences from real customers. Our phone went in with a cracked screen and came out with multiple new issues, which the business refused to resolve. Strongly advise others to avoid this shop--there's a real risk of further damage and zero accountability. I plan to report them to consumer protection agencies and leave reviews on all platforms to warn others.

I had to bring in a desktop and and laptop computer for repair. Dennis was so great to work with at…read morethe north-side location. I felt they were knowledgeable and professional. I received text message updates with costs, all along the way and the turn around time was pretty good. I would highly recommend them to everyone. I particularly liked that the owner spoke to me in terms that I understood and not in pure technical jargon that I wouldn't understand. Very pleasant experience!

Initial contact was met with a quick response and clear expectation. Location was convenient and…read moreclean. Communication was concise. They answered my questions fully and fixed my laptop issue quickly for a reasonable fee.

I know enough to be dangerous, having been in tech for decades. Still, I know when things are…read morebeyond me. I have a new work laptop, still under warranty. However, both the company and Best Buy wanted to take it for at least a week without a loaner. I can't afford that computing loss. I ordered a fan directly, replaced it, but couldn't get the tiny plug to connect. I called a couple of companies close to me to find out if they could work right away. One said no, I could only drop off. Another gave me initial info, but then didn't respond when I had the fan. These folks are a bit more expensive but were always very responsive. I'm willing to pay for professionalism. I took it over and they found the fan's connector was cheap and had partially split. They were still able to get it connected and working, saving me the cost of yet another fan. They are friendly, knowledgeable and worth the money. FYI, they've merged with another company and you'll find them as NCSi on some sites.

This is written based upon MY experience and was not solicited by anyone…read more I have a Brother home computer inkjet printer (Model MFC-J995DW, now discontinued by Brother). Two weeks ago, I replaced the ink cartridges, using knock-offs because Brother's pricing is exorbitant (for me). At about the same time, the printer began acting erratically, including horrible printing and then stopping altogether due to a message stating paper jam. I followed ALL the steps stated by Brother for "clearing the jam." Without any exaggeration, I followed those steps precisely not fewer than 20 times spread over 2 days, and tried all several other things such as cleaning nozzles, cleaning rollers, unplugging, uninstalling/reinstalling drivers, etc., while frustration built. There was NO paper jam of any type, no staples, no paper clips, NO HELP FROM BROTHER (other than to send me the steps, again). I had been to Modern Office Equipment a few years ago with another printer, which they fixed, so finally took this one to them (now partnered with Royal Business Systems, Inc., located at 2717 N. Hogan St., Spokane 99207). Within 24 hours, they diagnosed my printer, found the issues (clogged nozzles, DUST on control tape which INDICATED a paper jam!) and cured the patient (100% operability), and for an incredibly fair and unexpected price! And honey on my biscuit, the two folks with whom I interacted (Reception/Intake AND the Tech) were as nice and pleasant as anyone I ever met. Today was a diamond.

We brought in a printer that had quit working, and asked them to call us before doing anything…read morewith a quote. When we didn't hear from them, we called, and were told the printer cartridge had frozen up, and it needed to be cleaned. Simple enough; we told them to go ahead and do it. They called later, and told us the bill was $90. $90?!?! We could have bought a new printer for that! We were billed for one hour of work. I didn't know people who cleaned printers made $90 an hour. Ridiculous. We will never go back, which is unfortunate, since we had plenty of business to throw their way. My advice? STAY AWAY! THEY WILL RIP YOU OFF!!!