At first I was "assisted" by the lady on the prints & copies section and she was anything but…read morehelpful. After I went to print what I needed by myself to the self area, Dwayne was patiently waiting for me before closing time after me being there for 2 hours (Had to print 26 pages and those take FOREVER in the self printing area). He was really nice and only person who was good in there.

They advertise themselves as an inside location forFedEx. They have no way for you to ship anything…read moreFedEx from there unless you arrive and plan on just dropping off. It's a glorified drop off location. They have no FedEx labels, no FedEx air bills for you to fill out in the event that you have a FedEx account. Fedex needs to take them off their map as far as an inside location with staff positions. The staff offered me no solutions. As I read other reviews of the printing/shipping area, it appears they lack either training or the ability to assist.

Always a great selection of products and accessories. Pricing is competitive and it's nice to be…read moreable to go into a store and find so many hard to find items. Whether it's a brand new release product or vintage electronics piece, you can find it here. Staff is mostly friendly and willing to help although since it appears they're probably commission based, you can tell early on what kind of help you're getting. If you're a PC builder, this place is an absolute must to visit. If you're not into talking to staff, online ordering is easy and fast as well.

Received great customer service. I was sent here on a mission and staff was very helpful! This…read moreplace is so big and overwhelming if you dont know what youre looking for. However, if you look lost someone will assist you with a smile.

The Geek Squad service did a great job fixing my laptop. I…read morehad a great experience setting up an appointment with an employee who is very patient and understanding. After a few days of waiting, the laptop came out as good as new without any issues. I appreciate their effort and the deal they offered.

I had a disappointing experience with an employee named Tariqu, who works in the back near the…read moreelectronics department. When I asked for assistance, he did not answer my questions or make an effort to help. Instead, he repeatedly looked back at his coworkers, laughed, and made facial expressions that came across as unprofessional and disrespectful. As a customer, I expect to be treated with courtesy and have my questions addressed. This interaction made me feel ignored and unwelcome. I hope management addresses this behavior so future customers receive the respectful service they deserve.

Great manager. Has good technical experience. He Help me quickly and gave me 100% effort we a good…read moreprice

I could not have been happier. The gentleman that helped me was very nice and explained everything…read moreincluding exactly what I would be looking at for the price. I was expecting several days before it was ready and he called within a few hours and I picked it up. This will be my computer place going forward.

Ok, for starters, I'm very tech-savvy. If I can't fix something, it's probably beyond repair…read more(almost). That's why I was so impressed with this shop. My hard drive was failing, and after calling around, I gave these guys a shot. I'm glad I did. I've now used them twice, and both times were great experiences. I got an honest estimate over the phone, super fast turnaround, and clear communication throughout. They called with updates and didn't proceed without checking in, which I really appreciate. Shoutout to JJ and Daniel! Both were professional, knowledgeable, and just easy to work with. This place runs like a well-oiled machine, and they absolutely deserve 5 stars. Highly recommend.

I've relied on Computer Hospital for many years. I can always count on them to be thorough,…read morecompetent, and honest. I've had all sorts of work done there, dropped laptops, virus/browser popup issues, harddrive failures. I've been satisfied with their work every time. Like a good, trustworty car mechanic, you need a computer repair place you can trust amd I recommend Computer Hospital.

We've been customers of TFW since the 80's when no primitive "floppies" were used. we have never…read morehad any issues with his builds; and he will load whatever OS and software you want in new cases. Gary custom builds both personal and commercial desktops & laptops using the most currently available high end motherboards, solid state drives and components. He sits next you and explains every component before you order it. His units last 5/10 years depending on use and technology, You get what you pay for. Highly recommend his services

Gary just built another new computer for me -- I think this is the 6th. He uses only the highest…read morequality components, and is meticulous in assembly. I won't say he's available 24/7, but If I have a question or need some guidance, he will respond to inquiries regardless of whether the shop is open or not. Besides the new computer, I am still running two desktops he built (ages 5 and 10) and a laptop that is approaching a decade old. All still run flawlessly, though obviously the technology has passed them by. You get a clean install of Windows with no bloatware or OEM "enhancements." You can get something for less at a big box store, but you get what you pay for.

I spilled juice on my laptop and tried to clean the keyboard myself by disassembling it. It…read moreworked for a day but the mouse pad stopped working. After shutting it down, it would no longer turn on. I had voided my warranty by opening it and wanted to take it somewhere that would not be crazy expensive but still good service. Anyway, their old location, "Laptops of Houston," had great reviews so I brought it here on a Friday. I asked them if it was the same staff and they said yes. It was $25 for them to take a look/diagnostic at my laptop. They were honest and said there was a good chance the damage may have gone to the motherboard. They told me they would give me a call on Monday. They did call me on Monday and said it was ready for pick up. They got my laptop up and running with a working mouse pad as well. I was so happy because I have had this laptop less than a year and I really needed it for school. It was $125 and their service was excellent.

What a gem! My son was given some old computer parts by a neighbor and wanted to rebuild it to make…read morea gaming PC. Our knowledge was limited and we were overwhelmed in finding info online as to what we needed. We came here hoping to get some answers, and everyone we spoke to was so knowledgeable and willing to go the extra mile in looking up stuff and explaining what they found. Our sales guy DJ was especially helpful and spent a ton of time with us. In the end, we learned that it was cheaper to just start fresh and probably go with a prebuilt, but not once did we feel pressured to buy anything. Once we save up a bit, we'll be back to get a prebuilt, and this is now our go-to store for any computer needs.

This is a great place for everything - connectors, cables, tools, pc, videos, You name it they…read moremostly have it. So much to see. Great and helpful staff. Thank You