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    Computer Resource Center

    3.9 (14 reviews)
    Open 8:00 am - 6:00 pm

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    Response time

    2 hours

    Response rate

    100%

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    1 year ago

    The service was great! The technicians were friendly and honest. The Job was completed when promised.

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    Luke W.

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    3 years ago

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    5 years ago

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    Luke W.

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    8 years ago

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    6 years ago

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    9 years ago

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    5 years ago

    They were great, fixed my computer in a reasonable amount of time I definitely recommend this place for any computer repair

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    6 years ago

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    12 years ago

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    12 years ago

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    8 years ago

    I've been going here for about 15 years and I've always found them to be reliable, professional and reasonably priced.

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    7 years ago

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    Ask the Community - Computer Resource Center

    Best Buy Rochester

    Best Buy Rochester

    (48 reviews)

    $$

    When I lived in Rochester, this Best Buy was less than a five-minute drive from my home. Back then,…read moreI had opened a Best Buy credit card, which helped finance a desktop computer. Before the pandemic, I had been using Roam Mobility, which provided convenient talk, text, and data services aimed at Canadians who travel to the States. When the border between the two countries was shut down to travellers, Roam Mobility folded. During this trip, I needed to get a SIM to get talk, text, and data services. While in Rochester, I decided to check out my old local Best Buy and see if I could find something that fit my needs. Luckily, there are a number of cell phone providers that don't lock you into plans. I found a SIM with a provider that I liked and decided to purchase it. I did some browsing around while I was here. The store's exterior looks the same. As expected, I didn't recognize a thing inside. I loved that there were accessories from my Google Pixel 4a 5G phone at this store. It also had a rower that looked so fancy with a screen and tons of workout routine options. The checkout is off to the left when you first walk into the store. I had a nice man help me pay for my SIM. It was straightforward tapping with my credit card to complete my purchase. Later on that evening, I activated my SIM online. It was easy with the provider that I went with. Some US portals are difficult for Canadians to enter credit card information with a Canadian address. I do have a workaround. You can register your credit card, but need to enter the numbers in your postal code as the first three digits in the ZIP code field, followed by two zeroes. It has worked for me on a few US-based apps, such as BPme for gas. However, if the portal is a stickler for selecting a state from the dropdown options, this workaround may not work well. I am pleased that I can stay connected with my new SIM and prepaid plan that's flexible and suits my needs. It was definitely easier to compare and contrast what SIMs were available at this Best Buy. (447)

    Let me start off by saying that I would give this store ZERO starts if it was an option. Every…read moresingle employee i encountered was useless. I went in to set up an appointment to get some speakers installed. Upon arrival the first time I was instructed to go to the back of the store where the speakers were and someone would be right there to help, I waited and waited and waited for someone to come help and about 20 minutes later I believe HIS/HIM/THEY ( SAGE) was able to begin the process of setting up an appointment to come get the speakers installed. I told them the speakers I wanted installed but they would have to order them as they did not have any at the moment. I set up the appointment for today at 6. I specifically asked if there was anything I needed to do before then and Sage told me no. So I arrived today about 45 minutes early to make sure I was not late. Upon arrival i walked up to a young man I believe his name was Mohammed and he told me to pull around back and he would open the door so I could pull my car in. I sat and sat and sat and the door never opened grrrrrr. I park my car and go back inside and approach him and he was "can i help you." I was like "yea man you were supposed to open the door I have been sitting outside waiting for you and his was response was "my bad". (absolutely useless individual) I sit down and the guy who is going to install the speakers comes up to me and asks if I have the speakers which my reply was "No, i was told they would be here with everything I need to get these installed" Well my friends guess what none of the parts i needed were there of course! I took off work, rescheduled my life, to be jerked around by a bunch of incompetent idiots! I obviously will NEVER EVER do business with this store again and I am telling everyone I know in Rochester to not do business here either and my friends I KNOW A LOT OF PEOPLE! The sheer level of apathy that comes from the employees here is overwhelming.

    Computer Resource Center - itservices - Updated May 2026

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