The best. Simple as that. Masterful deep experienced problem-solving. Patient, thorough, prompt…read more Concise detailed explanations. Ian is my computer guy since I moved from Phoenix to Flag in late '19. This is the best computer and software repair shop I've ever experienced.

I went in because my laptop screen needed to be replaced, I got my laptop back almost a week later,…read moreand when I went home I discovered my screen would glitch and occasionally turn half black and half white, I had called them the day I picked my laptop back up and was told they could t do anything that day since they were closing early and weren't going to be open the following day (4th of July) I was told I would get a call Monday, I never received that call, I called yesterday (Tuesday) and it went to voicemail, than I called today, voicemail, so I called using my friends phone and they answered, I was then told about how it wasn't their problem that my screen didn't function correctly and how they had "proof that it's fine" when I tried explaining I'd be happy to send over photos with time stamps of how my screen didn't work I was told "I have pictures too". What does that even mean?!

Great company, friendly service and quick to address any issues. So glad we can stay local with…read morethese services. Good job guys. And girls.

From the owner: Our mission is to provide enterprise level IT & Communications Services to small and medium sized…read morebusinesses. Our goal is to become a technology partner to our clients by providing the best possible technology solutions

Jeremy offers great solutions and explains them well. This visit, he set up my new MacBookAir and…read moretransferred all the info from my old one, as well as found corrected the error blocking my back-up drive and taught me how to avoid that.

Once again, tuff techies were able to service my computer in a timely manner at a fair price!…read moreAlways great customer service. Highly recommend them!

These folks are amazing! So knowledgeable, fast and the kindest humans. Our community is so lucky…read moreto have them.

My wife's iPhone 11 pro suddenly wouldn't turn on and we quickly took it here hoping it wasn't a…read moreserious issue. The staff checked and saw that the phone was still drawing a charge. We left the phone and got a text an hour later that it was a software update issue (we hadn't yet installed the last two updates), and that the phone was otherwise A- OK. We paid $20 for the service and left satisfied! I could not be happier with the job they did.

My backup hard drive crashed, and before I could replace it, my computer hard drive also crashed…read more Fortunately I had separately backed up many important files, but a few key ones I missed including one with my full-year financial records. (This, in December!) Having previously purchased a printer from Flagstaff Computer Guys, I went to them after another computer repair outfit (out of town) had been unable to recover my missing files from either crashed drive. Scott Tabako efficiently and calmly tested both drives, and to my absolute delight quickly recovered my key files, then guided me on purchase of a new backup NAS and backup-power devices to prevent this from happening in the future. Flagstaff Computer Guys is a father and son family business. Great guys who really know their stuff, and the fact that they remained calm and cheerful while addressing my emergency really helped. Highly recommended! (CAUTION: There is a similarly named but unrelated business elsewhere in town, with whom I have no experience.)

Very knowledgeable help me get my iPhone. I appreciate all these help. it was very knowledgeable…read more Like I said he helped me a lot.

Very helpful and got everything we needed in a short amount of time. Got in right away and…read morecompleted our visit in record time.

Jody saved my HP laptop from premature death after a nasty blue screen appeared saying Windows…read morecouldn't be loaded because of a bad kernel file. Jody was able to remove and back up my HDD, then reinstall the op sys and my files. And all this was performed swiftly at a reasonable cost. I contacted PC MD by email and alerted Jody of the issue I was facing. The laptop was picked up the next morning and delivered just over 24 hours later, functional again. I'll be sure to contact PC MD in the future should any of my computers need service.

Jody is a lifesaver to any and all of us in the Prescott AZ area with PCs! She travels TO YOU, to…read moreyour home or office to help with set up of new computers and computer systems or troubleshooting problems with existing ones. If she can't remedy on the spot, she lugs your computer home to work on -- further saving you the time and hassle of so doing and always returning them in tip top shape. She has taken care of my computers for many years now and I have been steadfastly referring her to friends, family and clients as the top PC tech around. Incidentally, she is the computer tech for Prescott's most productive real estate firm, Realty Executives Northern Arizona, where she is always on speed dial. And, she is nice to boot! 5 star recommendation for sure!

This company has great customer service and were able to diagnose my broken computer pretty quick…read more When my computer couldn't be fixed, they were great helping me pick something new to replace it. Highly recommend this professional company.

Nobody in the VV has been doing it longer...or better. Nice folks doing great work. Fair pricing…read moreand honest service. That's all you can expect!

Scott is a Genius!! In February 2025 my old laptop was about to die and I got a new laptop and…read moreattempted to transition files to the new laptop. Nothing worked!! I was frustrated beyond belief. I contacted Scott and entrusted both computers to him and short time later the transition was complete and I felt great!!! Recently my computer was infected with a Ransom Ware Virus. I contacted Scott and he let me know that the end of the world was not at hand -- he could fix it!! And he DID!!! In both cases Scott's Knowlege, Professionalism, and Care for his clients showed. I am a very happy client!! Mike Taylor Flagstaff

Rapid, expert personal service, done for a very reasonable price. I would recommend Scott highly.read more

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.